AutoZone Auto Parts

AutoZone Auto Parts Reviews

Good rating
     
4.4 | 259 reviews
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AutoZone Auto Parts
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4.4

| 259 total

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Isabel Ferris
Isabel Ferris 2026.02.06
     
Jose was super helpful and kind. We will come back anytime we need car parts because of him.
Reply from AutoZone Auto Parts
Thanks for the 5-star review, Isabel! We’re so glad Jose was able to provide such helpful and kind service during your visit. It’s wonderful to know that his dedication is the reason you’ll be coming back to us for your car parts. See you next time you’re in the Zone!
Dylan Bailey
Dylan Bailey 2026.01.19
     
Will sell you a battery too small for your vehicle then refuse to return it
Reply from AutoZone Auto Parts 2026.01.20
We know how important it is to get you all the correct parts the first time, Dylan. Our priority is to provide you with excellent customer experience and get you back on the road hassle-free. To get us back on track, please send an email to customer.reviews@autozone.com.
Debby Rahm
Debby Rahm 2026.01.18
     
Exceptional service from Ed! Ed was amazing in helping us resolve a minor issue with our car. His professionalism and friendly attitude made the process smooth and stress-free. He is truly an incredible asset to your team! Thank you so much for your wonderful support—we really appreciate it.
Date of experience: 13 January, 2026
David Lawson
David Lawson 2026.01.10
     
Bought a part from a disengaged, rude young woman and a gopher-man who was more interested in his phone than getting me the correct part. They gave me the wrong part. Went back to exchange and ran into a different crew just as rude and disengaged. I was obviously a bother. Sad. That was my go-to store.
Reply from AutoZone Auto Parts 2026.01.11
This is not the impression we want to leave, David. We want to make sure we are providing excellent service and the perfect automotive part. Please reach out to us at customer.reviews@autozone.com so we can follow up with you. We hope you give us a chance to win back your trust and confidence.
Brian Blackwell
Brian Blackwell 2026.01.09
     
I want to give the young lady who assisted me a big shout out! I don't see her name on the receipt, but she has multi-colored hair and a small frame. She has helped us out on a previous visit also. She replaced our truck battery and placed my windshield wipers on for me. The only reason I didn't give a 5-star review is because of a male employee working this night (wears glasses) refused to help me because I didn't give him any credit for partly helping with the previous visit with the truck battery. I thought he was kidding when he said, "I'm not helping him," but he was serious. I couldn't locate the proper windshield wipers, and he told me to keep looking. I came into the store in a good mood and left a bit angry. The lady employee (who was great) requested assistance on the 2nd wiper blade because she couldn't get it to snap on. He finally assisted me and placed the 2nd wiper on without saying a word. I am not sure what was going on but I will be weary of going into your store again with him being inside.
Reply from AutoZone Auto Parts 2026.01.10
Hello Brian, thank you for choosing AutoZone. We want to make sure we are taking care of everyone that comes through our doors. We appreciate our customers' feedback as we are always improving our service. Please reach out to us at customer.reviews@autozone.com if there's anything else we can do to help you out.
Kerrie Barlow
Kerrie Barlow 2025.12.29
     
Associate was very helpful and efficient. I was i and out within 5 minutes
Reply from AutoZone Auto Parts 2025.12.30
We're glad to know you had an awesome experience with us, Kerrie! We want to make sure we are providing the best service possible. Thank you for sharing your feedback!
linda lane
linda lane 2025.12.23
     
Let me tell you. We had a great experience at this location
Reply from AutoZone Auto Parts 2025.12.09
Thank you for the great review! We want to make sure we always have the products you need to get you back on the road safely. Thank you for trusting AutoZone. See you again soon.
Brandon Aguilar
Brandon Aguilar 2025.12.17
     
Best auto store around! Brand store manager is amazing helpful knowledgeable.
Reply from AutoZone Auto Parts 2025.12.18
Hello Brandon, thanks for the review! We pride ourselves on our crew's excellent customer service and extensive product knowledge. We're glad to hear our team helped you out. We hope to see you again soon!
Amanda Moore
Amanda Moore 2025.11.22
     
Very helpful with what I needed!!
Reply from AutoZone Auto Parts 2025.11.22
We're glad you had a great experience with our team, Amanda! You can always count on us to help you out with your automotive needs. Thank you for trusting AutoZone!
Gary Mann
Gary Mann 2025.09.22
     
Reply from AutoZone Auto Parts 2025.09.22
Looks like we're firing on all cylinders! Thank you for the rating.
J Mar
J Mar 2025.09.15
     
Reply from AutoZone Auto Parts 2025.09.16
Thanks for letting us know how we're doing! See you next time.
Hau Khua Lian
Hau Khua Lian 2025.09.14
     
Reply from AutoZone Auto Parts 2025.09.14
Thank you for the 5 stars. We really appreciate it!
Jade Larson
Jade Larson 2025.07.24
     
Michael is amazing! He was super helpful and polite, best auto zone experience I have had yet!
Reply from AutoZone Auto Parts
Thank you for the review, Jade. We're happy to hear you had a great experience at our store. You can always count on awesome people at AutoZone! We look forward to helping you out again.
Austin Grandstaff
Austin Grandstaff 2025.07.16
     
The Employee was generally kind, provided exactly what we were looking for, and then even gave us a paper showing something we thought about getting which was pretty cool.
Reply from AutoZone Auto Parts 2025.07.17
Thank you for the great review, Austin! We know we have the best crew around and we take great pride in our customer service. Thank you for trusting AutoZone, and for sharing this experience.
Styx
Styx 2025.07.09
     
Nice experience
Reply from AutoZone Auto Parts 2025.07.09
We're glad to know you had an awesome experience with us, Styx! We appreciate the feedback and for choosing AutoZone. See you again next time!
Brandon Berlin
Brandon Berlin 2025.07.04
     
Standard service auto parts store.
Reply from AutoZone Auto Parts 2025.07.04
This is not the impression we want to leave and are sorry you didn't have a great experience with us, Brandon. Please reach out to us at customer.reviews@autozone.com so we can learn more about your visit. We hope you give us a chance to turn things around next time.
Ronald Shrum
Ronald Shrum 2025.06.18
     
Reply from AutoZone Auto Parts 2025.06.18
We hope you found what you needed! We'd appreciate it if you reached out to us at customer.reviews@autozone.com so we can learn how we can provide a better experience for you. Thank you for shopping at AutoZone!
Benjamin Yuhanan
Benjamin Yuhanan 2025.06.01
     
Inexperienced and incompetent staff They gave me a wrong part twice! Then, when I wanted to return it, they did not want to accept it! They claimed it was used, since it was taken out of the box!
Voice Vitality
Voice Vitality 2025.04.30
     
Do NOT go to this location. Every time I go, the employees act I am bothering their loitering. When I went by this past weekend for a low beam bulb, I was given the incorrect information on the model #.
Reply from AutoZone Auto Parts 2025.05.01
Hi, we're disappointed to hear about your experience. You should always expect great service from us. Please reach out to us at customer.reviews@autozone.com so we can follow up with you. We hope we can provide a better experience for you next time.
Penny Straub
Penny Straub 2025.04.17
     
I couldn’t get the screws to work on my license plate and they were so helpful and kept trying to find something to fit until they did!! Thanks!!
Reply from AutoZone Auto Parts 2025.04.17
We're glad we've got you covered, Penny! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!

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