ATMOSERRA

ATMOSERRA Reviews

Excellent rating
5.0
37 reviews Verified
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Reviews (37)
Kevin Milner
Kevin Milner
2024.04.03
It was a pleasure working with you, I really appreciate the outstanding customer service your company provides and look forward to doing work with your company in the future.
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John Warkentin
John Warkentin
2024.03.15
The 5 star reviews you see here are legitimate! Moe & his crew did a great job installing a heat pump and his communication was excellent. We had some wiring problems that took extra time, likely because of previous work not done to standard by someone else, but these guys took care of in a very fair and cost effective way. You can’t beat their warranty either. I like supporting small businesses that other people have rated highly, and these guys are a great example of why. Would strongly recommend them!
jacob jiang
jacob jiang
2024.03.05
Reply from ATMOSERRA 2024.03.09
Thanks Jacob! Glad we could help with installing your tankless water heater!
Nuggs_ 550
Nuggs_ 550
2024.03.05
Reply from ATMOSERRA 2024.03.09
Jim, appreciate the 5 stars. Hopefully your furnace is good to go for another few years :D
Karan Dhaliwal
Karan Dhaliwal
2024.03.01
Reply from ATMOSERRA 2024.03.09
Thanks Karan! We're glad you enjoyed the service.
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Elvin Allado
Elvin Allado
2024.02.29
The team that installed our AC was professional and polite. Cleaned up after themselves too like they were never here. Would totally recommend them, especially if you’re looking for quality and efficient work to be done.
Reply from ATMOSERRA 2024.03.09
Elvin, it's important for us to leave your home the same way we found it. Glad you enjoyed our level of service. Thank you for the feedback.
Hossien Yeganeh Rad
Hossien Yeganeh Rad
2024.02.24
ATMOSERRA helped with our heat pump install and we loved the whole process, they even helped us with the rebates. Super happy
Reply from ATMOSERRA 2024.03.09
Thanks Hossien! We appreciate the feedback.
Akisha Frazao
Akisha Frazao
2024.02.22
LOVED
Reply from ATMOSERRA 2024.03.09
We love dealing with customers like you!
Martin Rafael
Martin Rafael
2024.02.22
Atmoserra helped us with our furnace repair. We called a few other companies locally and they all insisted that we MUST absolutely get a new furnace even though our system is only 8 years old. When we called Atmoserra, we were already expecting to replace the furnace but they came in and after an hour of diagnosis they managed to fix our furnace without trying to upsell us at all. It seems that everyone else just wants to do the easiest thing and just make money. Highly recommend and they have us as customers for life.
Reply from ATMOSERRA 2024.03.09
Thanks Martin, we're happy you didn't have to fork out the extra money and the repair did the job. Hope to help in the future if needed.
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Tyson Capitulo
Tyson Capitulo
2024.02.20
Reply from ATMOSERRA 2024.03.09
Thanks Tyson!
Adel Sheik
Adel Sheik
2024.02.20
We’ve been looking for a heating and cooling contractor for the last few weeks and there’s so many to choose from in Burnaby. What I was impressed by is out of the 4 companies that came to quote us on a heat pump, ATMOSERRA was the only one that took a whole 2 hours to properly explain to us how to choose a good system and what we would expect from start to finish. All the other companies (and we called big reputable names) simply came and gave us a quote within 20 minutes and we had no idea what they quoted us. We are so delighted with the whole experience that I had to come and write a review (I usually hate writing these). Highly recommend.
Reply from ATMOSERRA 2024.03.09
Thanks Adel! Hope you enjoy your new system :)
Peter Adams
Peter Adams
2024.02.12
Mo’s attention to detail in his quotes are incredible. Amazing customer service. Would highly recommend Atmoserra!
Reply from ATMOSERRA 2024.03.09
Thanks Peter! Happy to hear that people appreciate the thoroughness of our team.
Jason Au
Jason Au
2024.01.23
We needed an urgent fix for our hot water tank and range in the middle of the night and they tried their best to get someone there for us asap. When they arrived, they were fast, efficient and professional. Would recommend.
Reply from ATMOSERRA 2024.01.29
Thanks so much Jason for sharing your experience, sorry that you had the trouble so late but we're glad we could sort it out!
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Volc V2
Volc V2
2024.01.23
Amazing company! Moe is a pleasure to deal with!
Reply from ATMOSERRA 2024.01.29
Thank you! We're glad you had a positive experience with Moe.
Lesley Tennant
Lesley Tennant
2024.01.21
My recent experience with this company was outstanding. A problem with my furnace, left me with no heat for 3 days. I was awaiting service with another company, one I had used before and they canceled the service-because of the snow…I knew nothing about Atmoserra, but the reviews. I called them up during the peak of the snowstorm, and despite them being swamped, they came…they made it happen. They diagnosed the problem, fixed it temporarily, and finished the job asap, all with detailed explanations. Moe kept me up to date when needed. The service was exceptional. I would rate this company at a 6… I can’t thank them enough.
Reply from ATMOSERRA 2024.01.29
Thank you Lesley! Furnaces dying in the dead of winter are the worst, we're glad we could step in when it didn't work out with the other party. We hope to serve you again in the future!
Moaad Kanon
Moaad Kanon
2024.01.21
With all honesty Moe and his team are the most reliable,trustworthy and honest people I have ever met to provide such amazing service. I appreciate you guys fulfilling my needs and I’m glad the I have found you. HIGHLY RECOMMENDED
Reply from ATMOSERRA 2024.01.29
Moaad we're happy that we were able to help. Looking forward to helping again!
Iqbal
Iqbal
2024.01.20
With the temperatures freezing, I called Atmoserra. Someone picked up the phone immediately. They were extremely professional and they had the most competitive quote out of anyone I spoke to. They showed up when they said they would, and did a great job. Highly recommended.
Reply from ATMOSERRA 2024.01.29
Iqbal, sorry that your equipment was having issues in the cold, but we're grateful we could help. Appreciate the positive words.
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Tina Linton
Tina Linton
2024.01.15
Great customer support! Can count on them in an emergency. Highly recommend!!!
Reply from ATMOSERRA 2024.01.18
Thank you Tina! Happy you got it sorted out without the bigger expense.
Jasmeet Dhaliwal
Jasmeet Dhaliwal
2024.01.12
Moe and his team provided the best customer service and support in installing a heat and AC system in my home. I reached out to Atmoserra after getting quotes from two other companies. Atmoserra gave me the best quote and I felt comfortable asking questions before and after the service. I was interested in applying for the heat pump rebate from BC Hydro and Moe helped me determine if I was eligible. Moe was very transparent and provided me with the best solution to the heating and cooling issue at my home. Moe and his team are highly reliable, punctual, and skilled. I highly recommend this business to anyone needing heating and cooling services.
Reply from ATMOSERRA 2024.01.13
Jasmeet! Your family was awesome and so easy to deal with. We love that we were able to help after all the searching. Thanks so much for the feedback 🙏🏼👌
Marleny García
Marleny García
2023.12.29
Hello, I want to give a special thanks to Mohammad Hashemi from Atmoserra. Last week my cat Frida got into the ventilation duct, and reached a point where it was not possible for her to get out by herself. We were able to get in touch with Mohammad, who analyzed the situation and found the best solution to rescue Frida without damaging the ducts. We are really grateful to him for all his collaboration, his professionalism and his client service were outstanding, Thank you from the heart, Isabella, Frida and Marlenny.
Reply from ATMOSERRA 2023.12.30
Marleny, thank you so much for reaching out. This was a crazy situation and we are so happy that we could help save your cat right before Christmas too.