Asetos Computers

www.asetos.co.za

Asetos Computers Reviews

Excellent rating
4.7
259 reviews Verified
Asetos Computers
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Reviews ( 259 ) 4.7

Vitor Barata
Vitor Barata
2024.05.21
Good products, staff very helpful and with knowledge.
Reply from Asetos Computers 2024.05.21
Thank you, Vitor! We're thrilled to hear you appreciated our products and knowledgeable staff.
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Eugene Bosch
Eugene Bosch
2024.05.20
I will not take my laptop for repairs to then again. Took it for a screen and ended up with loose keyboard. Management was not helpfull at all. I suspect they overcharged me as well.
Reply from Asetos Computers 2024.05.21
Eugene, we understand your frustration. We also acknowledge that the technician left a cable under the keyboard loose and again truly apologize. We rectified but that should not be an excuse. As for the prizing, R1380 for a screen repair is quite reasonable. Parts for older laptops can be more expensive because of availability issues. We pointed out that you laptop was manufactured in 2011. We are dealing with a laptop that is 13 years old. Lenovo T520 are very strong laptops but they also succumb to wear and tear at some point, that is the reason we suggested that we give you a higher model of the same brand and transfer the amount you paid for the repair of the T520 as credit. You politely declined. We understand that your laptop might have some sentimental value but from our experience, once components start failing on such laptops, the repairs can prove to be very costly.
Lisebo Mautsoe
Lisebo Mautsoe
2024.05.18
Any time I encounter a laptop issue, I run to Asetos 😂 my laptop this morning had issues with the desktop display. The team there was so helpful, always putting themselves in the customers shoes and within 15 mins the issue was solved. The technician made sure that I understood what the issue was and where my files were located. Always the best 👌🏽👌🏽 highly recommend.
Reply from Asetos Computers 2024.05.10
Thank you for your kind words, Lisebo! We're glad our team could assist you effectively and swiftly. Your recommendation means a lot to us!
Potsane Leballo
Potsane Leballo
2024.05.17
My laptop had a broken screen which took less than 12 hours to be replaced.Few days later the battery packed up it was also replaced .I then experienced memory issues .Asetos not only dealt with that but repaired thence rom and updated the ram from 2gb to 8gb at a fee affordable .I cant say more about the staff and technicians who are so helpful u almost feel like u have known them before .Accolades to Inno for her service .
Reply from Asetos Computers 2024.05.17
Thank you, Potsane! We're thrilled to hear about your exceptional experience with our team and are especially glad Inno could assist you so well. We're here anytime you need us!
Sean Kay
Sean Kay
2024.05.15
The service is always excellent, the crew that works there gives every customer a royal treatment like they their only customer. Professionalism everytime I visit their store always smiling at customers and giving them a warm welcome.
Reply from Asetos Computers 2024.05.17
Thank you, Sean! We're delighted to hear that you feel so welcomed and appreciated by our team. Your kind words motivate us to keep delivering exceptional service. Looking forward to serving you again!
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Mamellojafta@gmail.com Mimi
Mamellojafta@gmail.com Mimi
2024.05.15
Reply from Asetos Computers 2024.05.17
Thank you, Mimi! We're thrilled to hear you had a great experience. We appreciate your support!
Zimbali Mncube
Zimbali Mncube
2024.05.10
Excellent service and friendly staff. I had an spillage issue with my laptop and it was resolved within an hour. Thanks! If you are looking for a reliable and efficient repair service Asetos is your best bet.
Reply from Asetos Computers 2024.05.17
Thank you, Zimbali! We're thrilled to hear you had a great experience and that we could quickly resolve your laptop issue. Your kind words mean a lot to us!
Liyema Ngwentle
Liyema Ngwentle
2024.05.10
Angela is so sweet and welcoming. She really cares for customers and takes them through the whole entire process. it’s been almost a year ever since I fixed my laptop at this store and it has been working so well till today. I’m so happy with the service.! I’d recommend to anyone who wants to fix their devices.
Reply from Asetos Computers 2024.05.10
Dear Liyema, we're overjoyed to hear about your positive experience with Angela. It's great to know that your device is working perfectly. Thank you for recommending us, we appreciate your support!
Kenneth Mojanaga
Kenneth Mojanaga
2024.05.08
Terrible reception service. It’s like I had to beg the lady to be helpful. I still left without having received any help. I’m never coming back here again.
Reply from Asetos Computers 2024.05.09
Sorry for the bad experience Kenneth, we have identified the person responsible and they have owned up. I would personally react the same way you did if I walked into a shop and have my queries responded to by someone who's got more interesting things to do. It is demeaning to say the least. We deserve the bad review and promise to take measures that will prevent future occurrence of such conduct.
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Malahlane Komane
Malahlane Komane
2024.05.04
The service was good and quick.
Reply from Asetos Computers 2024.05.05
Dear Malahlane, we are thrilled to hear that you appreciated our quick and quality service. Thank you for your feedback!
Emmah M
Emmah M
2024.05.02
My two Macbooks were fixed speedily. Very good with communication and friendly. Great service, thank you.
Reply from Asetos Computers 2024.05.03
Thank you for your review, Emmah! We're delighted to hear that you found our service swift and communicative. We always strive for friendliness and efficiency.
Robert Kieser
Robert Kieser
2024.05.01
Exceptional service. Took in a computer monitor for repair. They did an initial assessment on whether it could be fixed, sent the quote, and the monitor was ready the next day. Highly recommended.
Reply from Asetos Computers 2024.05.02
Thank you, Robert! We're thrilled to know our service met your expectations and appreciate your high recommendation. Thanks for trusting us with your monitor repair.
Kelebogile Selogiloe
Kelebogile Selogiloe
2024.04.30
Reply from Asetos Computers 2024.05.02
Dear Kelebogile, thank you for taking the time to leave a review. We're pleased to hear you had a good experience. Your feedback is greatly appreciated.
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Naresh Bowen
Naresh Bowen
2024.04.25
Quick and Convenient ! Highly recommended
Reply from Asetos Computers 2024.04.26
Thank you for your high recommendation, Naresh! We are glad that you found our service to be quick and convenient.
Khanye Tshepo
Khanye Tshepo
2024.04.23
Reply from Asetos Computers 2024.04.24
Dear Khanye, Thank you for your review! We're glad to see our service met your expectations. Your support matters to us. If you need assistance in the future, don't hesitate to reach out. Best, The Team
Lethabo Maswanganyi
Lethabo Maswanganyi
2024.04.20
I recieved an amazing service. My laptop went from crappy to brand new. Thank you again
Reply from Asetos Computers 2024.04.20
Dear Lethabo, We're thrilled to hear about your satisfaction. Your positive feedback is highly valued. We hope to serve you again in the future!
Joseph Collins
Joseph Collins
2024.04.18
Great services, awesome people.
Reply from Asetos Computers 2024.04.18
Dear Joseph, We're thrilled to hear about your positive experience with our services and team. Thank you for sharing your feedback with us.
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Mark Gordon
Mark Gordon
2024.03.28
Brilliant, friendly, and helpful staff. Computer was fixed within hours with great feedback when it was ready to be collected. Will recommend it.
Reply from Asetos Computers 2024.03.28
Thank you for your kind words, Mark! We're thrilled to hear your experience was positive and that our team could help. Your recommendation means a lot to us.
antonio c
antonio c
2024.03.27
Fantastic service. Quote was given on the same day. Repairs took 1 day. I have looked around and this place is tops. Great price as well which was surprising for the great work they do. Definitely try this place.
Reply from Asetos Computers 2024.03.28
Dear Antonio, we're thrilled to hear you had a fantastic experience with our services and were satisfied with our quick turnaround. We appreciate your recommendation. Thank you!
Rob Bayliss
Rob Bayliss
2024.03.06
Fast and effective repairs, great customer focus
Reply from Asetos Computers 2024.03.08
Dear Rob, Thank you for your positive feedback. We're glad you found our service speedy and customer-focused. We look forward to serving you again.