Arrowhead Survival, LLC

Arrowhead Survival, LLC Reviews

Excellent rating
     
4.9 | 24 reviews
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Arrowhead Survival, LLC
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4.9

| 24 total

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Steve B
Steve B 2023.11.04
     
Great experience super informative and helpful in all my questions. Ended up getting a deal on some new equipment and was way cheaper than the competitors without a discount. I will be sure to highly recommend this locally owned company to everyone. Thank you
Reply from Arrowhead Survival, LLC 2023.11.05
Thank you so much Steve, we appreciate the kind words and look forward to seeing you again!
Rubye Graybill
Rubye Graybill 2023.05.31
     
Great shop and awesome people. Had some custom targets made. Will come back my needs. Love my new targets. Thank you.....
Reply from Arrowhead Survival, LLC 2023.05.18
Thank you for the kind words Rubye! We appreciate you and look forward to seeing you again!
Henry Mahler
Henry Mahler 2023.05.30
     
The owner really went out of his way to make sure I got the gun I wanted. No other stores in the area were able to get me it and he made sure he got one for me and I had it within a few days. Will be getting my future guns from here. Highly recommend.
Reply from Arrowhead Survival, LLC 2023.05.30
Henry, thank you so much for the kind words. We are very happy to know we could fine you what you were looking for. We definitely pride ourselves in find the hard to find items. And Curtis really does have fun with those! We look forward to seeing you again!
Edward W. Hood
Edward W. Hood 2023.05.23
     
Best prices I’ve seen anywhere. The owner really goes out of his way to take care of the customer. My new sights are epic.
Reply from Arrowhead Survival, LLC 2023.05.25
Thank you for your kind words, Edward! We are so glad to hear that you are happy with your new sights. We strive to provide the best customer service and prices.
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Bill Feaster
Bill Feaster 2023.05.19
     
Reply from Arrowhead Survival, LLC 2023.05.19
Mr. Feaster, We appreciate your comments and review. Now let me explain our side of this situation.
1. You dropped your firearm off with us for 2 jobs, a cleaning, and repair of the lever since it would not stay up.
2. During the disassembly process, the stock of this 100-plus-year-old gun was so deteriorated that the screws were already stripping and the wood crumbling, my gunsmith did everything possible to take care of this firearm.
3. Upon completion of the cleaning and repair of the lever, you were contacted to come and verify you were happy with the lever job, you took this as the entire job was completed although you were informed both on the phone and in person that the job was not complete. 
4. When you arrived at the store, you demanded to see your gun, you snatched it out of my hands and twisted the stock which was not yet secured on the firearm because it was not complete. This only further caused the stock to crumble more. You demanded we repair this and we agreed to repair the stock but at an additional cost.
5. My gunsmith repaired your stock and stopped the spreading of cracks and crumbling as much as possible.
6. Upon completion, you arrived to pick your firearm up, I had you inspect your firearm before taking payment, and you stated that it looked great other than having too little oil. I asked you if you wanted us to oil it more, and you became very insulting and said you could have done a better job in 10 minutes. You then paid in cash and left with your firearm only to take it home and choose to inspect it further. You then brought in a cleaning patch that could have been from any other gun, but did not bring the firearm in that you took it from and stated it was filthy.
We do not ask for payment until AFTER our customers are satisfied. This is to prevent any issues such as this.
Our entire experience with Mr. Feaster has been a nightmare. Your firearms integrity is much stronger after my gunsmith worked on your gun.
We have posted photos to our Facebook page facebook.com/arrowheadsurvival showing the before and after and showing the crumbling issues we were working with. 
King Ace green
King Ace green 2023.05.14
     
Not only is this the best gun shop in town, with the lowest prices on weapons & accessories from hand guns to flashlights & backpacks, it is Tallahassee’s 1 and ONLY actual gun store that is focused strictly on survival weapons & accessories, Curtis & his team of experts are amazing at what they do, from gunsmiths to salesmen, they now offer cerakote. Trust me you’re not going to find a better weapon & survival store.
Reply from Arrowhead Survival, LLC 2023.05.18
Thanks for the kind words! Always enjoy having you come in! And better yet, your grand dads guns will be done very very soon for you to take home and love!
Jd
Jd 2023.05.11
     
Owner is very knowledgable and helpful. Treats everyone like they are his family and like humans unlike other shops in town.
Reply from Arrowhead Survival, LLC 2023.05.31
Thank you for your kind words, Jd! We are so glad to hear that you had a great experience with us.
Mark Purvis
Mark Purvis 2023.02.27
recommends
very nice place and friendly. but if you buy something and it breaks .they want you to send it back to dealer ..I could see this if I had it for year but only had it a mounth and a half and was told to mail it back to dealer
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Alpha Six
Alpha Six 2023.02.12
     
Great first time experience Friendly staff, bought some inexpensive ammo and left couldn’t ask for more.
Reply from Arrowhead Survival, LLC 2023.02.12
Great to hear! Glad you enjoyed your experience with us and we look forward to seeing you again.
George Lockett
George Lockett 2023.01.24
     
Experience with the arrowhead was great everybody was friendly helpful and was able to help me find what I needed I had previously went to Kevin's gun shop here in Tallahassee and they had no idea how to find what I needed arrowhead was very helpful and got what I needed
Reply from Arrowhead Survival, LLC 2023.01.25
Thank you for George. We are very happy to help and glad we could find you the magazine you have been looking for. Looking forward to serving you again!
LJ Antonio
LJ Antonio 2023.01.22
     
Great customer service. Owner is approachable and helpful to your needs. Love the AR pistol I bought. Highly recommended.
Reply from Arrowhead Survival, LLC 2023.01.22
LJ, Thank you for the kind words! We really appreciate your business and look forward to serving you for years to come!
Jesse Small
Jesse Small 2023.01.20
recommends
I would highly recommend Arrowhead Survival. The store is well stocked and laid out nice. Curtis provided some of the best customer service I have ever received in a firearms store. He was informative and patient while I asked questions. His prices are as good or better than any big box store. Support local business!
Reply from Arrowhead Survival, LLC 2023.05.21
Thank you for your kind words, Jesse! We are so glad to hear that Curtis provided you with excellent customer service and that you found our store well stocked and laid out nicely. We appreciate your support of local business!
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Valen hambone
Valen hambone 2023.01.10
     
Great coffee, guns, and people!
Jarod Findley
Jarod Findley 2022.12.09
     
Owners nice and willing to work with you always try to support a small business and he's definitely one i will any time I can. 11/10 customer serive
Reply from Arrowhead Survival, LLC 2022.12.09
We really appreciate the kind words Jarod! It was great serving you, and we look forward to seeing and serving you again!
Henry Fabian
Henry Fabian 2022.11.21
recommends
They always treat me right and get me what I need
Reply from Arrowhead Survival, LLC 2023.05.21
Henry, we're so glad to hear that you've had a positive experience with us. Thank you for your kind words!
Turner Prosser
Turner Prosser 2022.11.18
recommends
Nice selection and knowledgeable staff. I'm told they have some great black Friday and pre black Friday sales going on.
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Prepared Princess
Prepared Princess 2022.11.11
     
Professional and friendly, the Prepared Familes of Tallahassee are thrilled to have these guys here! They had a lovely .380 in Tiffany Blue-to help me be prepared AND princessly! 👸🏻❤️
Reply from Arrowhead Survival, LLC 2023.02.26
We greatly appreciate you and your business! We look forward to seeing you again!
Ryan Matthew Fessler
Ryan Matthew Fessler 2022.09.30
recommends
they got the tools, they got the talent
Watchmen Property Inspection
Watchmen Property Inspection 2022.09.30
     
Best gun shop in eternity forever!
Kate Lee
Kate Lee 2022.09.16
     
Great customer service, very nice people, awesome deals!
Reply from Arrowhead Survival, LLC 2023.02.26
Thank you so much Kate! We miss you and your family!
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