AP Benson

www.ap-benson.co.uk

AP Benson Reviews

Excellent rating
4.9
252 reviews Verified
AP Benson
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Reviews ( 252 ) 4.9

TATIANA BENNETT
TATIANA BENNETT
2024.05.16
Friendly people, good solid work, reliable service, we always appoint them for house maintenance.
2024.04.08
10
Removal of chimney (GU22) Received an on-site quote quickly, and could accommodate my required time-scales. The work was completed quickly and efficiently - it was all over before I knew it. Looking at the roof, you could hardly tell there had been a chimney there. Several months later, I can vouch for the workmanship as have had no issues with any leaks afterwards. I have had several trades doing work to my house recently, of all of them, this was one of the best/smoothest.
Michelle Cope
Michelle Cope
2024.01.22
A reliable and professional company. Paul was efficient and clear about the work that would be done. His team did great workmanship and kept the site tidy after each day. They were courteous, worked hard and were able to complete the job earlier than planned. Very happy with the result.
Reply from AP Benson 2024.01.23
Thank you for your kind review Mrs Cope. We are pleased that our reputation for good workmanship is still at the forefront for great customer service.
2024.01.22
9.5
New batons, felting, re-laying of tiles, soffits and gutters. Brick repointing (GU7) A reliable and professional company. Paul was efficient and clear about the work that would be done. His team did great workmanship and kept the site tidy after each day. They were courteous, worked hard and were able to complete the job earlier than planned. Very happy with the result.
2023.11.06
9.8
New flat and tiles roof (GU5) The team did a great job on our flat roof and tiled roof. Would categorically recommend and use again. Good communication and efficient team.
Christopher Ford
Christopher Ford
2023.11.06
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great team from AP Benson did a new flat roof and tiled roof for me outside Guildford. Superb attention to detail and quality of finish. Would not hesitate to use again for my next roofing project and recommend to even the most discerning and demanding of friends.
Reply from AP Benson 2024.01.23
Thank you for taking the time to leave a great review Mr Ford. We are happy to hear how pleased you are with the work and that you would recommend us. We continue to strive to give our customers a great experience.
2023.10.06
10
Ridge Roofing Tiles fixed (GU3) Paul came out fast to look what needed to be done,and quoted. We were very pleased he was able to complete the job so quick. His team arrived,very polite,and went to work asap. We would recommend Paul and team to our family and friends Thank you.
2023.08.03
10
Roof repairs (GU3) We’re really pleased with the roofing works completed by AP Benson. The team were polite and friendly. I’d highly recommend their services!
Gillian Marti
Gillian Marti
2023.08.03
Positive
Professionalism
Punctuality
Responsiveness
We’re really pleased with the Roofing works completed by AP Benson. The team were polite and friendly. I’d highly recommend their services!
2023.07.06
10
New roof valley to fix leak. New guttering. (GU21) Had several roofers attempt to repair roof leak, but Mr. Benson identified the cause immediately and repaired in timely fashion.
2023.04.30
9.0
Pointing roof hips (GU3) Excellent work.
2023.04.04
10
Replacing a roof gully with lead support (GU22) Excellent work,technically, good communication, tidy and pleasant
2023.03.22
10
Replacement Flat Roof to Warehouse (GU1) Superb job completed in just 3 days. Complete new roof, insulation, fascia boards, drip edgings/up stands, new lead flashings and new guttering. Clean and tidy job done without any issues at all, the installers were so polite and helpful. The finished roof looks amazing. So from quote to completion of the works everything was done very professionally. I would highly recommend A P Benson Roofing and Building.
Joshua McCathie
Joshua McCathie
2023.01.27
Critical
Professionalism
Responsiveness
Similar to another review here. AP Benson came out to quote for slate roof that needed retiling, all gutters cleared out and cowls put on top of the chimneys of the main roof. Seemed like a nice guy when he was here having a look, said it was all fine and will get a full quote over to me shortly. Then heard nothing for a few days so I've instructed another firm to do the job. I understand if they're busy or don't want the job but be upfront about if that's the case. Be interesting to see if like the other review if they get in touch when it suits them....
Reply from AP Benson 2023.02.06
Thank you for your feedback. As you know it was unprecedented freezing weather (ice and heavy rain) and our usual quote turnaround was a week but we were inundated with enquiries and our free no obligation quotes were taking a little bit longer, but we are glad you have found another roofer who wasn’t so busy at that time. Timeline: You called on 12/01/23. Mr Benson returned your call and called out within 3 working days to give a free quote 17/01/23. 18/1/23 to 27/01/23 8 working days. Your Google review Sat 28/01/23.
2022.11.24
10
New slate roof, sofits, guttering (GU7) Paul and his team fitted a new slate roof, sofits and guttering. Work looks great and the team were very friendly and helpful. Would recommend!
2022.11.22
10
Gutter Work (GU1) Supply and fit new eaves trays, new Deepflow guttering to replace existing old leaking guttering. This essential emergency work was carried out quickly and efficiently. I would not consider using any other roofing company as AP Benson Ltd always completes all work promptly and to such a high standard.
2022.10.16
10
Replacing some roof tiles; repointing chimney; clearing around velux windows; replace guttering (GU22) Thorough assessment before estimate which arrived quickly and work started soon after. Came as promised and worked hard to finish the job as also promised. A couple of bits missing but they improvised and were back the following week to finish. Good value, hard workers, delivered as promised and I’m really pleased.
Liz Rayner
Liz Rayner
2022.10.16
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
The roof was thoroughly inspected for the quote - which was provided quickly and the work started soon after. Came as promised and worked hard to finish the job in the time promised. A couple of the gutter ends were missing but they improvised and were back the following week to add them on. Really pleased with the work done and good value.
2022.09.08
10
Chimney repair (GU12) I'm so pleased I found this company. Came within a day of me phoning to look at what work was needed. Provided a quote and the guys turned up when they said they would and did an excellent job.
2022.09.04
9.8
Replace gutters and downpipes (GU21) Fast and efficient, the men who did the work were pleasant to deal with