I can’t say enough good things about America’s Best on Emerson! The manager has helped me more than I imagined. Another eye glass place wanted to charge me $179.00 for the same change in glasses that Americas Best was able to redo for no extra cost! Opened my eyes a lot. They have my business from now on!
Reply from America's Best Contacts & Eyeglasses2026.06.05
We’re delighted you had a wonderful experience, Sherry! Thank you for sharing and for your business—we’re glad you chose us.
Heather Walker2026.06.03
The manager turned me onto their band of extended contacts. They are amazing!! So glad she did. And all of the employees are very knowledgeable as well as friendly. Great place for eye care. Totally recommend them!
Reply from America's Best Contacts & Eyeglasses2026.06.03
We’re thrilled to receive your feedback, Heather! Thank you for your business and for sharing your experience with us.
Aundrea Lacy2026.05.27
They treated me very poorly after being a customer for several years. The representative abruptly ended the call and was discourteous during assistance. There is new staff, and they are turning people away.
Reply from America's Best Contacts & Eyeglasses2026.05.28
Hi Aundrea, we’re very disappointed to hear that such a loyal customer had this experience with us and we offer our sincere apologies. We'd like to have someone from corporate management reach out to you and help get this resolved. If you'd like, please send us an email at americasbest@nationalvision.com with the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.
Stephanie Simmons2026.05.22
Every single woman at the desk except one was snotty, defensive and refused to listen or really help. The lady that that helped us went completely out of her way to make us feel welcome. She also was extremely sweet to my autistic nephew.
Reply from America's Best Contacts & Eyeglasses2026.05.22
We’re very sorry that happened, Stephanie. We’d like to have someone from corporate management reach out to you to assist. If you’re interested, you can email us at americasbest@nationalvision.com. Please include the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.
debbie2026.04.27
I am 69 yesrs old and I have never had eyeglasses this good. I absolutely love my galsses and the people . Everyone was very helpful and informative.
Reply from America's Best Contacts & Eyeglasses2026.04.19
Hi Shannon, thanks for the 5 stars! We’re so glad you had a great experience. Thank you for your business.
Shanna McGhee2026.04.18
I had a wonderful experience with them. Lots of smiles and great attitudes. Adrienne and Sabrina answered any and all questions I had with smiles. I got my glasses pretty quick and provided me with options if I had any issues with them. Will definitely return whenever I have any contact or eyeglass needs.
Reply from America's Best Contacts & Eyeglasses2026.04.15
Thank you for your 5-star review, Chasity! We appreciate your business and the trust you place in our team.
Kat p2026.04.02
I had an appointment scheduled for March 28, 2026. I get a call and text letting me know they had to cancel because the doctor had an emergency. Ok things happen, I mean at least the called me an hour before my appointment time. I ended up rescheduling my appointment for Thursday April 2,2026. Again I get a call saying that they had to cancel because the doctor was sick. Seriously twice in a row I get my appointment canceled. I mean do they only have ONE doctor available?! I quickly scheduled an appointment at a different AB for today. Luckily they had times available and I was able to go and get my eye checked.
Reply from America's Best Contacts & Eyeglasses2026.04.03
Hi Kat, we apologize for the inconvenience this has caused. We would be happy to connect you to someone from corporate management for assistance. Please send us an email at americasbest@nationalvision.com with the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.
Josh B2026.03.25
Just went there for an appointment at 4:20, arrived at 4:23 and patiently waited while front desk was on the phone. They said we had to cancel and reschedule because we didn’t meet the grace period. We drove 1 hour and 5 mins to get told no for being 3 mins late. The issue was coming into town there was a train we sat and waited on for at least 10-20 mins. I don’t recommend this place. Doctors seem like they do not want to be there. What a waste of time.
Reply from America's Best Contacts & Eyeglasses2026.03.26
Hi Josh, we apologize for the inconvenience this has caused. We would be happy to connect you to someone from corporate management for assistance. Please send us an email at americasbest@nationalvision.com with the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.
kimberly hansen2026.03.12
Most of the staff great. Dr great. I went in for the promotion of two pair of progressive lenses no coating two frames $195.00. a bargain. I get to desk, girl goes these are crappy progressive lenses. Excuse me. Why would I spend $200.00 for crappy lenses. She says well I have to tell you, most people want to know. What I now know is America's Best gets you in the door ona lie badically. But for another 200.00 I can get mid range progressives. I asked for my prescription and bill for exam only. This girl would not be quiet, telling me bad review reflects on her. Can't go anywhere else for cheap glasses. 200 for smudgy couldn't safely walk down stairs lenses isn't cheap. Be prepared for Mark ups. When you ask to please stop talking she just kept on and on all the way out of the door.
Reply from America's Best Contacts & Eyeglasses2026.03.12
Hi Kimberly, we are committed to delivering the best value in quality eye care and eyewear, and we’re sorry to hear that was not your experience. Please reach out to us at americasbest@nationalvision.com and share the location you visited (city and state are most helpful), date of your visit, and your phone number so we can help as quickly as possible.
Mike Mckimmy2026.02.14
Adrian was awesome, she was a pleasure to do business with, she's very professional she did exactly what I needed and a very quick manner I will definitely be returning for more business A+
LOVEEEE this America's Best!! Everyone is always so helpful and kind! Raquel walked me through getting lenses that are much thinner than the normal plastic because of my prescription, and I absolutely love my new glasses I just picked up! Lynn also repaired a pair of glasses for me that lost a screw from my last prescription.I got from here very much appreciated! All around awesome team
Jay was fantastic, super friendly super knowledgeable and I do not at all blame her for this situation, but this has left a pretty bad taste in my mouth for the amount of money we spent. Came in for an exam ended up doing a contact exam because I wear both. At the time of appointment however I was there for frames. With no insurance and paying out of pocket any amount of “deals” was what we were going for. Advertisement says the cost of exam is free if you buy two pair of frames. Which we did. However they said “no you had a contact exam that is not included”… seems odd like you can’t just add the cost of the machine that does the “contacts”? I picked out a pair of “designer” frames at first they were only $116. Just that one pair. Jay did her job well, at her recommendation we ended up picking two of the $89 frames and upgraded them both to have the thinner lenses, scratch proof etc. cost ended up being over $500 for two pair of glasses. We paid… I wait until they are in. I go to pick them up and find that two of the exact same frames were ordered. Not what I picked out. We go back through get the different frames and am told they will put the lenses in the different frames, another two weeks go by and I call to find out they have still not ordered the other glasses and it looks like someone “deleted” the notes and order and there is no record in my file of any of this. So now I am to hope they order the right frames for what is the third time I’ve been told they are being ordered. Over $500 is A LOT of money. We paid up front for these items and over a month to get them seems a little excessive. Just not overall pleased with how this expensive transaction has been handled.
Reply from America's Best Contacts & Eyeglasses2025.11.04
Hi Alisha, we’re very sorry to hear this, and we’d like to help find a solution. Please email us at americasbest@nationalvision.com. Be sure to include the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.
Maddi Ferguson2025.10.13
I’m not one to leave reviews but I’ve been coming here for years and every time I come in everyone is so friendly. I’ve never had any problems until this last visit which was a very minor hiccup due to me being picky on my glasses. Everyone there went above and beyond to help and make everything right. The doctors here are also great and answer every question you have. Definitely recommend for easy affordable eye glasses.
My husband has been waiting over 2+ weeks and they just keep saying wait another week. If anyone needs glasses to see to drive, read or anything super important then look elsewhere. They promise to “ check” and call back but never do. Waste of time and money
Reply from America's Best Contacts & Eyeglasses2025.09.17
Hi Martha, we apologize for the inconvenience this has caused. We would be happy to connect you to someone from corporate management for assistance. Please send us an email at americasbest@nationalvision.com with the location you visited (city and state are most helpful), date of your visit and your phone number so we can help as quickly as possible.
Aung Si Thu Hein2025.09.06
Really really bad Service at the front desk. The young lady who is sitting at front desk treated me like no patient, disrespectful to customer, slammed the door. She has to know how to treat the customers. I felt like , i had been treated racism. All other staffs are very nice.
Reply from America's Best Contacts & Eyeglasses2025.09.06
Hello Aung, we are very sorry that this was your experience with us. We would like someone from corporate management to contact you to assist you. If you are interested, you can email us at americasbest@nationalvision.com. Please include the location you visited, the date of your visit, and your phone number so we can help you as quickly as possible.
I stepped on my glasses and came to the store and Jay helped me right away so friendly and nice had my glasses fixed in less than 5 minutes .Best place to get eye wear!
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