Allbirds Reviews

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Allbirds rating: 2.8 out of 5 from 217 reviews

2.8 | 217 total

Rating breakdown

5 stars

64 pcs

4 stars

18 pcs

3 stars

23 pcs

2 stars

36 pcs

1 star

76 pcs

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45 pcs

172 pcs

0 pc

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What customers say about Allbirds

Recent reviews

Sales Associate 2024.12.16

Good entry level sales position! It was cool to work here. I was employed during the holiday season so it was a little hectic but not too bad! Discount was cool and the products were of good quality.

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Pete V. 2024.11.26

WORST shoes and COMPANY! AVOID AVOID these SHOES and this COMPANY Please do not believe on the positive reviews on these shoes. They are likely fabricated and not true. Take my word and please! Please! Buy any other shoes, I guarantee you that whatever you buy will have better quality than these shoes. I just don't know where to start. I decided to give these shoes a try out the many " positive reviews" they had online; however I ended up extremely disappointed. The quality of the fabric is just bad! And so it is the quality of the sole. I have narrow feet and was almost impossible to slide my feet in these shoes because they were made too tight. Please don't buy them save your money and buy something else

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Retail Ambassador 2024.11.15

Easily but management isn’t the best The work is easy and pretty basic, like you would expect in retail but the higher ups are really indecisive and constantly change their minds, policies, and make RAs sound like we are lazy and don’t want to help just to then turn around and bypass those same policies through customer service.

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Floor Lead 2024.10.16

Treats employees right, but needs to work at long term goals The company seems to know how to treat their employees on all levels well with a multitude of benefits and pay opportunities... However, it became clear early on that corporate is not sure what direction to head (as can be seen by the companys declining stock) and seems to have a mentality of throwing stuff at the wall until it sticks - As time went on, more and more customers would complain about a decline in quality.I hope the company works out its kinks cause it's a solid company with a mission I respect.

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Retail Sales Assistant 2024.10.09

Fun and Wholesome Workplace Allbirds is hands down the best company I have worked for in my extensive hospitality and retail experience. Allbirds Covent Garden was an amazing experience and anyone whom works there in the future will be provided with a great deal of support and dedication. Pros: Great environment, tidy staff areas, fresh fruit weekly, safe workplace Cons: Short breaks on limited hours

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Retail Ambassador 2024.09.18

Fun Environment but low pay I had good coworkers and was not too busy but sometimes physical work can be tough and the pay is not high enough. Got free shoes every quarter which was a plus.

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Supervisor floor lead 2024.08.19

Great work place I still currently work at all birds but my experience has been nothing but the best yes stressful moment but overall the best place I ever worked in my life pay is good ! Flexibility with your schedule is really good and management is overall amazing

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Assistant Store Leader 2024.07.22

Great company ethos, good pay Overall love the brand ethos. Lots of changes happening whilst I was there to become more profitable. Good opportunity for development but sadly not always the right people promoted. Lots of kinks to iron out operationally as they were newer to bricks and mortar retail. In the UK felt like we were often an afterthought. They focused heavily on the US stores so we’d have to source things locally ourselves. Overall I loved working there.

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Floor Employee 2024.07.14

Really good starter job I only worked there for a few months but it gave me great experience on retail. Downside is the company is still growing so not as many customers come in it kind of feels weird standing around all day doing nothing it got boring. Pros: Good hours, good pay Cons: Very slow, not busy

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Sales Associate 2024.07.01

Stressful because locations manager retaliates and takes everything personal What is the best part of working at the company?Loved working at Allbirds, great brand What is the most stressful part about working at the company?Location store manager was awful What is the work environment and culture like at the company?Company culture was very inclusive and welcoming

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Retail Associate 2024.06.28

Management Infighting I liked the company culture and the brands mission. I enjoyed the job for the first couple of months but it turned sour quickly. There is constant infighting among management which made the job unnecessarily stressful. If you get on managements bad side, good luck. Pros: Break room, free food, free shoes, employee discount Cons: Poor management, toxic work environment

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Retail Ambassador 2024.06.23

Amazing on site staff, out of touch corporate Allbirds was one of my favorite places I have worked because of the fantastic management in store and at a district level. My only reason for not giving five stars is because corporate often seemed out of touch with retail and forgot about us in favor of focusing on the online direct to consumer side of the business. Overall great experience though.

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Sales Associate 2024.05.30

Solid summer job Communicative managers and fun first sales associate job for the summer. Except ac didnt work for a second 😮‍💨.It’s a unique setup where the shoes are out but the customer picks the one on display and you’ll bring it out. Custom service a selling point

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Sales Associate 2024.04.22

Coworkers are nice but management is horrible You meet a lot of people and talk to a different array of customers from around the world (which you learn a lot from).Coworkers are usually nice with some competition (not always healthy).Management is a mess, and they are fake.

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Retail Ambassador 2024.04.10

Good workplace Slow most of the time, but can get very busy during peak hours. Repetitive work, but not difficult. Enjoyable when customers are interested in the brand.

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Sales Representative 2024.03.27

Productive and fun work environment The place was great just wasn’t mentally prepared for the retail environment yet, but other than that it was a very good place to get an understanding on how to sell a product.

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Donna L. 2024.03.12

Do Not Recommend these shoes These shoes hurt my feet after wearing for 30 minutes. Tried several times thinking I just needed to get used to them, but each time my foot pain increased. Tried to return them but Allbird would not accept a return because I was 13 days outside their return window. The shoes were barely worn and in very good shape. The best they would do is offer a $10 credit for shoes I bought for $135. Expensive lesson.

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Wesley G. 2024.02.14

Worst customer service I have been reassured and lied to multiple times by a couple staff members on receiving a pair of shoes that were sent to me in the wrong size. I was told i would get the shoes I had originally ordered in the correct size. That never happened. After reaching back out twice, I was again reassured that my order would go thru and that I would receive a confirmation and tracking number. That also never happened and now, after having to initiate another line of communication with them, have been told I will have to submit for a refund. Worst customer support I have ever experienced.

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Retail Ambassador 2024.01.15

Simple and Easy job. Would consider it a very easy job but only if you see it as a short term job. Management is iffy and can definitely cause you to dislike this job. Also a great job to help build social skills.

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Store Leader 2023.12.03

Worst Company I’ve ever worked for Very clicky. If you haven’t been with the company for years, you are just a number to them. Super unorganized, and unrealistic expectations. Lack of accountability within the whole company.

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Frequently asked questions about Allbirds

How many reviews does Allbirds have?

Allbirds has 217 reviews on Trustindex, collected from Sitejabber, Indeed and Trustindex.

What is Allbirds's average rating?

Allbirds is rated 2.8 out of 5 based on 217 reviews. 29% of reviewers gave five stars.

Are Allbirds reviews verified?

Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

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About Allbirds

On Trustindex, Allbirds has collected 217 reviews from Sitejabber, Indeed and Trustindex, with an average rating of 2.8 out of 5 — 29% of customers gave five stars. Read the latest Allbirds reviews below or share your own experience.