Agoda Reviews

Nothing Special About App They do not honor their low price guarantee. To the extent they respond to requests to honor their guarantee, they just keep asking for more documentation and once it is all submitted and you’ve even done the math for them, they just go dark. Their BBB reviews are atrocious.

No Apple Pay Option 😤 No Apple Pay Option 😤 otherwise I would give 5 stars to Agoda 🥰

Good format Quick and easy. Glad they kept it simple. Option buttons don’t mess up the search. Solid app so far. Thank you

Rogue Very dishonest, I made a reservation and when I arrived at the hotel I was informed that there was no room available and that it would be canceled and so I requested another reservation at another nearby hotel and the same thing happened to me but I only received a refund for the first reservation and the second one they claimed that I didn't show up at the hotel, so I called them from the hotel reception. Very dishonest and unresponsible summary. There's no point in doing anything you asked because I've already done it and tried to resolve it several times and you simply said they couldn't do anything and for me to contact the hotel, as the reservation was made with you and when I arrived at the hotel there was no room available. and they also said they couldn't do anything, and one wanted to transfer responsibility to the other. I have already disputed my card and will never make a reservation with you again. very dishonest

Renter Helpful

SCAM SCAM ALERT I arrived at my hotel, having flown across country to NYC from California, having booked the room two months earlier via Agoda and prepaid a month earlier for the hotel room via Agoda, and the hotel had no room for me. The hotel told me to call Agoda for a refund, but Agoda has been giving me the runaround. First they told me to get the refund directly from the hotel. Now Agoda wants a document that “proves” the hotel did not honor my booking before they will refund me. What document exactly would that be? I had no hotel room and was left to sleep on a lobby couch with my luggage. They’ll take your money, but there’s no guarantee you’ll actually get a room. And if you don’t get a room, forget about a refund.

Julie Site is easy and price is great . Been searching so many site Expedia , hotel.com trivago . Highly recommend to use Agoda

excellent wonderful. best and fast responses

Let’s seee It saved me more then half of what the front desk quoted so let’s see what’s good first time on the app and at this hotel

가격이 너무 합리적이며 빠른 처리 속도가 좋습니다. 처음 사용하는데 첫 쿠폰 할인부터 가입. 예약등 빨리 처리가되어서 만족합니다

Hotel was permanently closed The first hotel I booked with them was fine. Second hotel I booked, I called the hotel directly to ask a question and was informed that location was permanently closed. Imagine booking a hotel, receiving a reservation number, and then traveling to the location to find out you had no hotel room. I will not be using them again.

Doesn’t save info etc .. website needs update Did not save my name n address

Good price Easy

Đặt phòng Đặt phòng trước gần 10 ngày xong tới ngày đi chơi báo hết phòng k có phòng

DISHONEST COMPANY! BOOK ELSEWHERE! I paid for my room online through the Agoda app but after checking into the hotel I was charged for “resort fees”, when on the Agoda booking confirmation I was only supposed to be a deposit of $100…NOTHING MORE!! Trying to resolve the issue LITERALLY took 5 hours!! 🤯 A refund for these fees ($64.90) will be issued in 30 BUSINESS DAYS!! Unacceptable! Never using this app again. It’s “bait and switch”. Do yourself a favor and use another booking site.

I love Agoda! I have almost all the travel apps on my phone, by far Agoda always has the best deals no matter the date or location of travel! Highly recommend

Great App Love this app! Really helpful in making our Lake Superior motorcycle trip!

Bhatti Awesome

Fair I appreciate your prices but each day I used the savings you went up on the price. I mean literally just a few cents above competition. I really became frustrated behind this.