Affordable Power Solutions - APS Reviews

We at APS - Affordable Power Solutions always strive to be professional and considerate towards our clients and keep our standards to the highest quality possible.

It is pleasure and a privilege to know that we have another happy client.
Enjoy your system Hykie. Thank you for your installation with us.

Thank you for choosing our company, and 4 star rating greatly appreciated.

Good day. We thank you for the positive feedback, and for using us to do your solar installation.

Thank you for choosing our company. We are happy to hear that you are enjoying your solar system. It is a pleasure and a privilege to know that we have another happy client.

Thank you Wian for the compliments. We strive to be the best. We are proud to hear that Ben Cronje gave such excellent customer service, advice and that you are happy with your solar system.

We are on call to assist with any questions or future services.

Thank you for choosing Affordable Power Solutions. We are happy to hear that you are enjoying your solar system. It is a pleasure and a privilege to know that we have another happy client.

Thank you for your positive response, we always strive to provide our valued clients the best possible service.
Thank you for your great review.

Thank you so much for your wonderful review, Shaun! We're delighted to hear that you were pleased with our professional installation service and that everything is working perfectly for you.

At APS, we take great pride in delivering high-quality workmanship and ensuring our customers are completely satisfied with the results. Your feedback means the world to us and helps other potential customers understand the level of service they can expect.

We truly appreciate you taking the time to share your positive experience, and we're grateful for your trust in choosing APS for your installation needs.

Best regards,
The APS Team

I must say that I believe you are being dishonest, sir. Our records will serve as evidence.
The first complaint was received on April 19, 2023, and was resolved by April 20, 2023. The issue was identified as a failed geyser element, and the client was advised to contact their insurance for resolution. No call-out fee was charged. The second complaint was made on January 8, 2025. We addressed it the following day, January 9, 2025, and resolved the issue. The last complaint occurred on February 12, 2025, during a period of high call volumes due to the resumption of load shedding. Despite this, one of our electricians was able to contact the client shortly after 6:00 PM to attempt a telephonic resolution. Typically, about 80% of such system issues are due to spikes caused by load shedding. Rather than leaving the client without power, we restored the system and asked them to monitor it and inform us if the problem persisted, so we could send someone out. We didn't hear back from the client on February 13, 2025, but on February 14, we noticed a negative review on social media. The client was immediately contacted, other appointments were rescheduled to attend to him, and the issue was resolved within an hour or two. As the company's director, I personally called the client to confirm the problem was resolved and that he was satisfied, to which he agreed. However, when I asked him to remove the review from social media, as I felt it was unfair, he responded with "absolutely not."
These are the only three incidents, and each was addressed either on the same day or the following day. We are currently consulting with legal counsel, as the client's false accusations are slandering our reputation.
https://aps-solar.link/i61ms6

By Director Ben J. V. Rensburg

Thank you for your kind words, Izak! We’re thrilled to hear you had such a positive experience with our installation team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Dear Lisl,

Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that your solar system has been serving you well over the past two years. Our team takes pride in providing friendly and helpful service, and it's wonderful to know that we met your expectations. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,

The Affordable Power Solutions Team

Thank you so much, Monique, for your glowing review! We are thrilled to hear about your positive experience with APS. Ben, Trevor, and the entire team are dedicated to providing exceptional service, and it's great to know we hit the mark for you. Your recommendation means the world to us. If you need anything in the future, please don't hesitate to reach out. Looking forward to serving you again!

Warm regards,
The APS Team

Dear Reinhard Dembskey,

Thank you so much for your glowing review and for choosing APS for your solar installation. We're thrilled to hear about your positive experience with our service and pricing, as well as the efficiency and quality of our installation work.

Your satisfaction is our top priority, so we're particularly pleased to know that the issue you encountered post-installation was resolved promptly and to your satisfaction. At APS, we believe that exceptional after-service support is essential, and we're glad it made a positive impact.

We deeply appreciate your recommendation and are here for any of your future solar needs. Thank you for being a valued part of the APS family!

Warm regards,
The APS Team

Dear Gert Viljoen,

Thank you so much for your five-star review! We're thrilled to hear that you are satisfied with the solar solutions provided by APS Affordable Power Solutions. Our team works hard to deliver high-quality service and it’s rewarding to know that our efforts have made a positive impact.

Your feedback is incredibly valuable to us and helps in our ongoing commitment to excellence. If you need any further assistance or have any questions about your solar solution, please don't hesitate to reach out.

Thanks again for choosing APS Affordable Power Solutions. We look forward to serving you again in the future!

Best regards,
The APS Affordable Power Solutions Team

Dear Johan and Darel,

Thank you for sharing your positive experience with us! It's fantastic to hear that your 8kV solar system installation has been a satisfying endeavor, and that our team at APS could contribute to this success. Your recommendation means a lot to us, and we're thrilled to have been able to provide you with professional service and round-the-clock assistance. We're always here to support you with your solar needs. Thanks again for choosing APS!

Warm regards,

APS Team

Dear Chrystell Grobler,

Thank you for your wonderful review and for taking the time to share your experience with APS. We are delighted to hear that Andre Jacobs provided exceptional service and that his detailed explanations and attentive customer care made a significant difference in your experience. Andre is indeed a valued member of our team, and we're proud to have him.

We're also pleased to hear that our installation team met your expectations in terms of punctuality, efficiency, and professionalism. Our team strives to ensure a smooth and informative installation process, and it's great to know that this was reflected in your experience.

Your recommendation is highly appreciated and is a testament to our dedication to providing reliable and trustworthy solar solutions. We are committed to continuing this level of service and are glad to have met your solar energy needs.

If there's anything more we can do for you in the future, please feel free to reach out. Your satisfaction is our top priority.

Thank you once again for choosing APS.

Best regards,
The APS Team