Rude response on phone to both my husband and myself as senior.citizens
Would have used as the son seemed v pleasant and professional. However, the quote did not arrive on my husband’s phone: may be our fault. When I asked if they could resend it the older man was quite abrupt and said they were very busy. He gave me the quote verbally and clearly felt a written quote was unnecessary or too much bother to resend.
Would worry if met any problems with such a poor customer attitude
I messaged them again and said that we would have gone with them if quote resent and that his manner was upsetting. Reply sent from him said okay!
Terry and his team (Warren, Chris and Zac) have done a nice job. The curvature cutting of the waterdrop turf/tile edge is a delicate handcraft which needs lots of skills and experience. A smooth and nice cut.
The finished works of the stacked stone wall cladding of the raised beds is just neat and sleek.
Professional, Perfect and Pleasing. Well done.
We couldn’t recommend acorn landscaping enough. From the design of the garden to the transformation itself, they have been highly professional throughout. Ian and the team were incredibly hardworking and very approachable when it came to our questions. Our garden is fantastic, thank you!
The Acorn team were absolutely fantastic, from design to the work being done, everyone we spoke to was extremely helpful. The lads on site were very friendly, worked fast, and left everything clean and tidy. Our garden transformation is fantastic and we can’t recommend them highly enough.
I only leave reviews for things I really like, and I’m so impressed with the team at Acorn Landscape Gardening from initial enquiry through to complete garden transformation.
David did a great design based on a few photos I sent him. He was great about the couple of changes I wanted to make and provided a new CAD drawing so I could get an idea of the finished effect. Ian conducted a thorough site visit, taking more photos and measurements.
Already I had a sense of the kind of company they are.
The crew doing the work (Zac, Terry and Warren) were fantastic -really polite and friendly and they worked hard in the blazing sun.
They transformed my tired looking, overgrown garden into a beautiful space that we can enjoy for years to come.
They also do a great job clearing down, so my drive looked better when they left than when they arrived.
Apart from the evidence in the back garden, you would never know they had been there.
Now to the garden centres to choose some nice plants 😊
Thanks Acorn team – highly recommended.
We have just completed our garden transformation and could not be happier with the results! The service from Acorn was incredible from beginning to end. The design process was really collaborative and Gaynor really helped bring our vision to life while navigating some complex requirements.
Ian and the team worked through all weather conditions to create a high quality family garden for us. They came up with solutions to problems and suggested ideas that we hadn’t considered. We are very grateful and would highly recommend their services. Thanks, Hannah and Mark.
Back garden renovation.
We recently had our back garden renovated by Acorn Landscaping and to say we were very pleased would be a massive understatement. From first contact in October 2023, every step from initial ideas to completion of the project were carried out in a very professional manner. Ian and the team were conscientious and polite and explained daily what they intended to achieve. At the end of the project the site was left spotless which considering some of the weather was a credit to them!!!! Undoubtedly we would have no hesitation in recommending
Acorn to anyone thinking of having a garden makeover.
Date of experience: 06 March, 2024
Date of experience: 06 March, 2024
Acorn have recently redesigned our rear garden installing a new patio and also re turfing. In addition, they removed a concrete wall along the side of the house which has made such a difference to the look and feel of the area.
We are so happy with the results and can’t praise Acorn Landscaping enough.
Ian and the team worked so hard in all weathers and did an amazing job!
We really love our new garden.
Many thanks to all at Acorn Landscaping.
Our lawn was transformed from an area of grass, paving slabs and an invasion of Mares Tail weeds, into a glorious array of coloured Indian Stone paving slabs. Absolutely stunning. Grateful thanks to Ian and his team of professional dedicated workers. Highly recommended. Mrs. Jp. Fishwick and family.
Reply from Acorn Landscape Gardening
2024.01.11
Thank you for your wonderful review! We're thrilled to hear how pleased you are with your new Indian Stone paving. Transforming challenging spaces like yours into stunning, low-maintenance landscapes is what we love to do. Ian and the team are delighted to receive your appreciation for their dedication and professionalism. We're here for any future landscaping needs and are grateful for your high recommendation.
Warm regards,
The Acorn Landscape Gardening Team
Warm regards,
The Acorn Landscape Gardening Team
Excellent customer service and work carried out.
Ian and the team where informative, efficient and went into great details about the work they were carrying out.
Very highly recommended and competitive pricing.
Reply from Acorn Landscape Gardening
2024.01.11
Thank you for taking the time to leave such a positive review. It's fantastic to hear that you were satisfied with both our customer service and the work carried out. Ian and the team pride themselves on their attention to detail and efficiency, so your feedback is greatly appreciated. We're also pleased to know that you found our pricing competitive. Your high recommendation means a lot to us, and we look forward to the opportunity to assist you with any future landscaping projects.
Best wishes,
The Acorn Landscape Gardening Team
Best wishes,
The Acorn Landscape Gardening Team
Acorn landscape just finished laying our patio exactly the way we wanted it. Small changes were made during the process with no problems. Fantastic work and super friendly. Thank you again for all your hard work
Reply from Acorn Landscape Gardening
2024.01.11
We're delighted to hear about your positive experience with our team! It's great to know that the patio we laid for you matches your vision perfectly. Flexibility and accommodating small changes are part of our commitment to ensuring customer satisfaction. We're thrilled that you found our team to be both friendly and hardworking. Thank you for taking the time to share your feedback and for your kind words. We look forward to working with you again in the future.
Warm regards,
The Acorn Landscape Gardening Team
Warm regards,
The Acorn Landscape Gardening Team
I had a great experience with Acorn Landscape Gardening. Graham, Chris and Terry were all extremely professional and respectful throughout the instalment process. They answered all of my concerns and got the job done fast. I am very happy with the results, thank you for doing such a great job.
Recent garden transformation by Acorn. Really pleased. Everything from planning to completion ran like clockwork. Crew friendly, polite, hard working, nothing too much trouble. Left the place clean and tidy. Would recommend. Prices. Good as well.
Reply from Acorn Landscape Gardening
2024.01.11
Thank you very much for your lovely review. We're so pleased to hear that you're delighted with your garden transformation. It's wonderful to know that from planning to completion, everything met your expectations. Our crew aims to be not only efficient and hardworking but also friendly and accommodating, so your comments are much appreciated. We're glad you found our services to be good value for money and thank you for your recommendation. We look forward to potentially assisting you with any future landscaping needs.
Best wishes,
The Acorn Landscape Gardening Team
Best wishes,
The Acorn Landscape Gardening Team
Just had 2 patio areas completed by this amazing team of guys. Turned up as expected and worked professionally and dilligently each day, even in pretty adverse weather.
A pleasure to deal with right from the quotation stage and the attention to detail by Ian, Zak and Graham throughout the project was second to none. We will definately use this company again for any future garden work, and can highly reccomend them
Reply from Acorn Landscape Gardening
2024.01.11
Thank you for your fantastic review! We're thrilled to hear that you're pleased with your new patio areas and that our team's commitment shone through, even in challenging weather conditions. It's great to know that you found the entire process, from quotation to completion, a pleasure to deal with. Ian, Zak, Graham, and the rest of our team take great pride in their attention to detail, so your acknowledgement is very much appreciated. We're excited at the prospect of working with you again in the future and are grateful for your high recommendation.
Best regards,
The Acorn Landscape Gardening Team
Best regards,
The Acorn Landscape Gardening Team
I found Acorn Landscapes team very quick in responding and providing a very professional service provided. The quality of work was great and staff are friendly and respectful. I definitely would recommend.
Reply from Acorn Landscape Gardening
2024.01.11
Thank you for your wonderful review. We're delighted to know that our quick response and professionalism stood out to you. Our team strives to deliver high-quality work while being friendly and respectful, so it's fantastic to hear that these aspects made a positive impression. Your recommendation is greatly valued, and we're thrilled you're satisfied with our service. We look forward to the opportunity of working with you again in the future.
Kind regards,
The Acorn Landscape Gardening Team
Kind regards,
The Acorn Landscape Gardening Team
Highly recommend. From initial enquiry, they were prompt and helpful in their responses. A very thorough site visit was undertaken prior to works commencing. The lads who came to do the work were friendly, polite and hard workers. Wouldn't hesitate to use again.