Achilles Foot & Ankle Reviews

Thank you, Sarah! We're so glad to hear Dr. Baldwin and the team made your experience positive and reassuring. Taking the time to provide thorough care is important to us, and it means a lot that you noticed. We appreciate your recommendation! 😊

Thank you, Catherine! We're thrilled to hear everything met your expectations. Your feedback means a lot to us! 😊

Thank you, Carolyn! We're thrilled to hear you had such a positive experience with Dr. Baldwin and the team. Your kind words mean a lot to us, and we're glad we could provide you with professional and efficient care. 😊

Ahmed, we’re sorry for your experience and understand your frustration. It’s never our intention to make anyone feel uncared for. Please contact our customer service team so we can address this issue and improve. Your kind words about Dr. Baldwin mean a lot, and we’ll strive to match his excellence throughout.

Thank you, Dennis! We're glad to hear Dr. Baldwin provided clear guidance and a solid plan for your foot issues. Your recommendation means a lot, and we’re happy you had such a positive experience! 😊

Thank you, Mohamed! We're so glad to hear Dr. Baldwin was able to help on your first visit. Your recommendation means a lot to us! 😊

Thank you, Robin! We're thrilled to hear you had such a positive experience with Dr. Baldwin and our team. Your kind words mean a lot to us! 😊

Thank you, Tanisha! We're so glad Dr. Baldwin could provide clarity and ease your concerns. Your trust in his approach means a lot. Wishing you a smooth recovery! 😊

Thank you, Michael! We're so pleased to hear about your satisfaction with our care. Your kind words mean a lot to us, and we’re here to continue providing the best experience for you!

Thank you so much, Pam! Your support means a lot to us 😊 We're glad you had a great experience. See you again!

Thank you, Summer, for sharing your experience. We're glad Yeng was able to assist you quickly and professionally. Your feedback is valuable, and we’ll work on improving the other aspects you mentioned. Please don’t hesitate to reach out to customer service if you need further assistance.

Thank you, Michelle, for your thoughtful review! We're so happy to hear that our team made your visit smooth and welcoming. It’s wonderful to know you felt well cared for by everyone. We’ll be sure to share your kind words with the staff 😊. Looking forward to seeing you again!

Thank you, Nefertiri! We're thrilled to hear your kind words about our team and office. Your support means a lot to us! 😊

Thank you, Holly! We're so glad Dr. Baldwin and the team could make your child's procedure as comfortable as possible. It's wonderful to hear that your concerns were addressed and you felt supported during the visit. Wishing your little one a speedy recovery! 😊

Thank you, Wahida! We're so glad to hear Dr. Baldwin provided a clear and thorough experience for you. Your recommendation means a lot, and we’re thrilled you had such a positive visit! 😊

Thank you, Eric! We're so glad to hear you're feeling much better now. It’s great that we could help and make a difference for you. Take care! 😊

Thank you for your feedback.

Although we cannot discuss specific patient details, we can make all of our current patients aware that surgical planning is backed by radiographic and MRI imaging. Only deformities or tendon damaged diagnosed by radiographs and/or MRI imaging are surgically treated after failed conservative care. In addition, patients review their consent form during the surgical consultation and on the day of surgery and agree to all procedures listed. If questions or concerns arise, they are addressed to the patient prior to surgery. Expectations of the patient post operatively are also clearly explained to the patient especially post operative visits.

If a patient disregards post op instructions like not walking on their cast or only shows up for two out of six scheduled post op appointments which are scheduled two weeks apart, this is only something the patient can control. It is also detrimental when a patient does not come in for their post op appointments after three weeks of post operative care because they refuse to follow post op instructions.

It is not mal practice or deviation from the standard of care when the patient intentionally creates harm to themselves. We make this very clear to patients.

As for your specific care, we are always available for appointments if you would show up for an appointment. Simply call our office to schedule a visit.

Thank you so much for sharing your experience, Trecha! We're thrilled to hear how well Monica cared for you and made you feel at ease. Your kind words mean a lot, and we’re grateful you’ve noticed improvement already! Wishing you continued progress and comfort. 😊

Thank you, Dominique, for sharing your experience! We're thrilled to hear that Dr. Baldwin, Veronica, and the team made you feel comfortable and supported. Your kind words mean the world to us, and we’ll make sure to pass them along. Wishing you a smooth and speedy recovery! 🌟

Thank you, Jean! We're so glad to hear you had a positive experience. Providing clear and helpful information is very important to us, and it’s great to know we achieved that for you. 😊