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Reviews ( 864 )
TRACY Yotikul
2024.05.19
My favorite ice-cream ever!
Reply from Kristen's Kick-Ass Ice Cream Constantia
2022.08.22
Hi, Tracy! Thank you so much for your 5 star review! We love you!!!! xo Team Kristen's
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Beverley Bagley
2024.04.30
Was devine ice cream
Chante-Claire Spies
2024.04.30
!!BEST!! Ice cream in town.
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi, Chante! WOW! THANK YOU! Your happiness means the world to us :) Thank you for such a fabulous review! xK
Neressa Motilal
2024.03.30
I have frequented and been a fan of Kristen’s for years. Today for the first time I decided to order online and what was delivered to me was shocking. It appeared to be very old stock as the ice cream was filled with ice top to bottom making it inedible. Incredibly disappointed
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.03.30
Hi, Neressa! Oh no! Our only goal is to make you happy! I’m so sorry you had this experience. Is there a sticker on the bottom of the tub? This will permit us the opportunity to investigate where the icing happened.
I’m so sorry!
Kristen
The Fat German Butcher
2024.03.25
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi! Thank you so much for your wonderful review! We hope to see you again soon! (New flavours drop tomorrow, wink wink) xk
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Caroline Petersen
2024.03.23
Best ice cream in Cape Town - if not the world. Kristen is an incredible woman and business owner with unique flavours and top quality ice cream. The only spot I’ve found where their vegan ice cream is just as good as the regular dairy ice cream. I live in London now but when I’m back in Cape Town, Kristen’s is always high on my to-do list! Plus that view!! You can’t go wrong.
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Caroline!!!!!! THANK YOU!!!!!!What a heart warming and fabulous review! You have made my entire year. THANK YOU! We all hope to see you again soon xK
Village Gardens
2024.03.22
I ordered through my delivery a tub , i received wrong order. I phoned , they promised me a money refund, after 5 x attempts to get them to drop of money (no there’s apparently) no money received. Nothing from them today? Still owed some money or even an apology though nothing. Very irritating, for me it’s the bad service nothing else just don’t be rude. Still owe me money but nothing paid back … very frustrating
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.03.23
Hello, Tracy- I am sorry that we sent you Double Dark Chocolate instead of Chocolate Chip Cookie Dough. As you have paid via Mr. D- the correct mode to get a refund is thru Mr. D. They have your money, and will refund it and in turn not pay my business with fines for not delivering the correct product. My sincere apologies about that. If you go to your orderson the mr d , and then report an issue, you should be able to request a refund directly on the mr d app. My apologies on behalf of the team .Kristen
Claire V
2024.03.17
Always a favourite! First time at the Uitsig branch. Won't be the last.
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi, Claire! Thank you so much for your fabulous review! We hope to see you again soon! xK
Garth de Klerk
2024.03.09
Fantastic and really well priced gelato. Views are incredible for an icecream shop 😀
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi, Garth! Thank you for such a fantastic review! The views are indeed spectacular... and the rose gardens are world class! We are so lucky to be part of such an amazing destination in Cape Town. We hope to see you for a scoop with a view soon! Xk
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Caleb Ulster
2024.03.06
Their portions are amazing compared to the price, about R55 for a double scoop which is massive and I loved it, very reasonable, would highly recommend
Caleb Ulster
2024.03.06
Their portions are amazing compared to the price, about R55 for a double scoop which is massive and I loved it, very reasonable, would highly recommend
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi, Caleb! Thank you for your review! And yes... our scoops are very 'American' HA! I firmly believe in value for money, so massive scoops are standard at all the shops :) We hope to see you again soon! xk
Nala Botha
2024.03.03
Blueberry shortcake is highly recommended
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.03.05
Hi, Nala! Thank you for the 5 star review! We hope to see you again soon! Xk
Aqeel Lalla
2024.03.02
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.03.05
Hi, Aqeel! Thank you so much for your 5 star review! We hope to see you again soon! Xk
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Nicole Rasmussen
2024.03.02
Badly handled incident with tourists at your Constantia store. Tourists ahead only saw the cashless sign at the tills, didn't have a working card and only had cash. Manageress refused to help them come to a solution, in fact was stand-offish and rude, maybe didn't have the training. So I stepped in and offered to pay, then the Manageress rung up mine and theirs together without consultation, my friend was going to pay for ours. Really just a cluster and something that should've been handled far better than to embarrass elderly people like that. This in front of an entire shop full of people. They also ended up with a R30 tip they didn't deserve so I could make change for the couple who insisted on paying me.
Your ice cream was OK but grainy with ice crystals, not the vegan one either, your cones were great.
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.03.05
Hi, Nicole - thank you for giving me such valuable feedback. Please could you advise what time you were in the shop, so I can review the security footage? It’s the best way to supplement customer service training. I would really appreciate it! My email is kristen@kristenskickass.co.za thank you! Kind regards- Kristen
Niyonzima Alphonse
2024.03.01
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.03.05
Hi, Niyonzima! Thank you so much for your 5 star review! We hope to treat you again soon :) Xk
Iman Mia
2024.02.16
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi, Iman! Thank you for such a fabulous review! We hope to see you again soon :) xK
Cameron Doubell
2024.02.10
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi, Cameron! Thank you for your FAB review! We hope to treat you again soon! xK
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shelley buchanan
2024.02.08
My hubby and I popped into noordhoek farm village and came across this gem of an ice cream shop. It was jaw dropping all the various flavors they had to offer. We settled on half and half peanut butter and cookie dough fluff and the blueberry cheesecake in their homemade waffle cone. It was out of this world. This is by far the best and creamiest ice cream I've ever had. 😋. We are going again today to have the salted caramel and cherry with dark chocolate 🍫. Service was fantastic.
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.02.08
Oh wow! Thank you so much for your glowing review! I’m sharing this with the entire team! Thank you! Thank you! Xk
Amore Brits
2024.02.03
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi, Amore! Thank you for your wonderful review! We hope to see you again soon :) Xk
Nick Raymaekers
2024.01.31
Lovely place with freshly baked cones
Reply from Kristen's Kick-Ass Ice Cream Constantia
2024.04.30
Hi, Nick! Thank you for such a wonderful review! The fresh baked cones are such a dream! People walking by pop their heads in the door to see where the delish buttery aroma is coming from. :) We hope to see you again soon! xk