Whitehead Plumbing

whiteheadplumbing.co.nz

Whitehead Plumbing Reviews

Excellent rating
4.5
131 reviews Verified
Whitehead Plumbing
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Reviews ( 131 ) 4.5

Jimmy Banks
Jimmy Banks
2024.03.03
Not a company who you can trust. They charge more than anybody else but do not have the workmanship or the customer service to back it up. For a company that advertises so heavily I did not expect to be ripped off, over charged & have to fight to have the issue I booked them for sorted. Buyer beware, they are cowboys.
Reply from Whitehead Plumbing 2024.03.03
Thank you for taking the time to share your feedback. We acknowledge that the dispute regarding your issue was addressed at the recent disputes tribunal, and we respect the mutually agreed upon outcome. We are happy that we were able to solve your plumbing/gasfitting issue involving multiple systems, which was resolved to your satisfaction last September. We are committed to providing fair pricing, high-quality workmanship, and excellent customer service. If there are any further concerns or unresolved matters related to the service, please don't hesitate to contact us directly at 03 379 0711 or info@whiteheadplumbing.co.nz.
daniel sixtus
daniel sixtus
2024.02.23
Great service, called at 3.30pm eventho they close at 4.30pm they sent someone over straight away. he was able to replace our thermostat and get our cylinder running again, thanks!
Reply from Whitehead Plumbing 2024.03.03
So glad we could help! We strive for excellent service, even late in the day when the unexpected happens. Thanks for choosing us!
Murphy Whanau
Murphy Whanau
2024.02.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Amazing team, great service. Another great callout from these guys. Highly recommend :)
Reply from Whitehead Plumbing 2023.10.09
Thank you for the glowing review! We're thrilled to hear that you were happy with our prompt and professional service. We appreciate your business and look forward to helping you again soon.
anne O Connor
anne O Connor
2024.02.01
Very prompt service . Less than half an hour after ringing ! Great service.
Reply from Whitehead Plumbing 2024.02.16
We are glad we were able to help you quickly. Thanks for the great review!
Michael Friend
Michael Friend
2024.01.25
Reply from Whitehead Plumbing 2024.01.29
Thanks for the 5 stars! We appreciate it.
Philippa Tutbury
Philippa Tutbury
2024.01.23
Prompt and efficient service . The 2 young men who did our job were friendly and professional. Good job !!
Reply from Whitehead Plumbing 2024.01.29
Thanks for the praise. Our friendly professionals are here when you need them.
simon barrow
simon barrow
2024.01.22
A great bunch of blokes that get the job done!
Reply from Whitehead Plumbing 2024.01.29
Cheers! Thanks for the trust!
Ceridwen Fowler
Ceridwen Fowler
2024.01.20
Came when they said they would, great guy who came to help us out, friendly& efficient.
Reply from Whitehead Plumbing 2024.01.29
Our team loves happy customers. Glad we helped!
Neil McConachie
Neil McConachie
2024.01.18
Great experience from the word go. From Jason on the phone to the guys who fixed our issue promptly. Also pleasure to have them on the property. Thanks team.
Reply from Whitehead Plumbing 2024.01.18
Smooth sailing from start to finish, just how we like it! Glad our team & Jason made the process easy & enjoyable. Thanks for choosing us!
Nadia Moffat
Nadia Moffat
2024.01.17
Fast and efficient - mentioned that our shower has been leaking and that the last plumber couldn't work out why. They sorted it very quickly on top of the main job I rung them for. Also very patient with our curious dog who wanted to get in the way all he time 😁
Reply from Whitehead Plumbing 2024.01.18
No leak is too pesky for our technicians! ️ We're glad we could solve the mystery and even handle the resident inspector. Thanks for letting us know!
Alison Middelkoop
Alison Middelkoop
2024.01.17
Prompt, efficient, knowledgeable service.
Reply from Whitehead Plumbing 2024.01.18
It's our mission to be fast, reliable, and informative. We're happy it showed! Thanks for choosing us.
Sharon Howell
Sharon Howell
2024.01.16
Thanks Whitehead Plumbing, prompt great service with friendly efficient staff.
Reply from Whitehead Plumbing 2024.01.18
We're so happy to hear you had a great experience with Whitehead Plumbing! Our team takes pride in providing prompt, friendly, and efficient service. Thanks for choosing us!
brad baine
brad baine
2024.01.16
We have been clients of Whitehead Plumbing and Gas a few times over the years, the one thing that stands out and keeps us continuing to use them is their high quality workmanship , frank and open communication and reasonable pricing. Communication around arrival times could improve sharply though.
Reply from Whitehead Plumbing 2024.01.29
Appreciate your loyalty! We're working to tighten arrival updates. Thanks for feedback.
Bill M
Bill M
2024.01.11
Technician was very good, knew what he needed to do and got on with it, didn't waste time got on with the job. Had very good knowledge of how the system worked and explained it clearly. We are very pleased with the quality of the work performed, the appearance of the completed fit out. Highly recommend. Quality equipment supplied and installed.
Reply from Whitehead Plumbing 2024.01.18
Thrilled to hear our technician impressed you! Thank you for your glowing review - your 5 star rating means the world!
Elsie Robertson
Elsie Robertson
2024.01.10
Reply from Whitehead Plumbing 2024.01.18
Thanks for the 5-star review! We really appreciate it.
Fiona Dobbie
Fiona Dobbie
2024.01.07
Great service. They were able to come on the same day and get the problem fixed. The tradespeople and office staff were all polite and helpful. Would recommend to anyone.
Reply from Whitehead Plumbing 2024.01.09
Happy to hear you had a great experience! Our team takes pride in quality service.
camilla gibbons
camilla gibbons
2024.01.03
Rapid response on out of hours call and good discussion of options to fix, tried to save me money and so solved the problem temporarily and did the proper fix during normal hours. Great people, would recommend.
Reply from Whitehead Plumbing 2024.01.09
Your satisfaction is our reward. Thanks for choosing us & we're here for you next time!
Ian Stidder
Ian Stidder
2023.12.21
Really good job fast and efficient highly recommend
Reply from Whitehead Plumbing 2024.01.09
So grateful for your positive feedback! We strive to exceed expectations.
John O'Sullivan
John O'Sullivan
2023.12.21
Great service from knowledgeable & attentive staff who did a great job. Nice to know there are still some tradies out there who truely care about their customers.
Reply from Whitehead Plumbing 2024.01.09
Thank you for the kind words! We're glad we could help & appreciate your trust.
John Hinchliff
John Hinchliff
2023.12.19
Overall both the ability and attitude of Whitehead = 10/10
Reply from Whitehead Plumbing 2023.12.19
Deeply grateful for your 10/10 review! Whitehead Plumbing strives for both expertise & outstanding service.