Werner Plumbing & Heating

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Werner Plumbing & Heating Reviews

Excellent rating
4.8
280 reviews Verified
Werner Plumbing & Heating
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Reviews ( 279 ) 4.8

Drew Gilbert
Drew Gilbert
2024.07.26
Ben did a great job with our Bryant mini-split installation. On time, efficient and gave us step by step instructions on the units operation. Thank you Moore Mechanical and Werner Plumbing and Heating.
John Crawford
John Crawford
2024.07.25
Robert, our plumber was very professional and helpful. He got right to the problem and looked around. Made sure that this was the exact issue. And then he repaired it. Everything was done just right. highly recommended
Jeff Simons
Jeff Simons
2024.07.23
Timely, professional and quality work. Very happy with their job.
Reply from Werner Plumbing & Heating 2024.07.23
Thank you, Jeff! We truly appreciate the kind words in this review, we look forward to working with you again in the future.
Susan Lohela
Susan Lohela
2024.07.23
Robert was a great man who explained everything,
Reply from Werner Plumbing & Heating 2024.07.23
Thank you, Susan! It is always wonderful to see these reviews about our team members, Robert appreciates the kind words! Thank you again for taking the time to let the community know about your experience with Werner. We look forward to working with you again in the future.
Dave & Julie Mindel
Dave & Julie Mindel
2024.07.23
Rich knows his stuff!
Reply from Werner Plumbing & Heating 2024.07.23
Thank you, Dave & Julie! Indeed, Rich does! We appreciate you taking the time to leave us with a wonderful 5 star review of Rich and the team.
Dominick Mcalister
Dominick Mcalister
2024.07.22
Reply from Werner Plumbing & Heating 2024.07.22
Thank you so much, Dominick, for leaving our team with a 5-star review! We appreciate it.
James Cordes (Jim)
James Cordes (Jim)
2024.07.19
They did a great job, we are impressed with Werner Service!
Reply from Werner Plumbing & Heating 2023.03.16
We greatly appreciate the review. Thanks!
Chuck Berghuis
Chuck Berghuis
2024.07.19
Reply from Werner Plumbing & Heating 2024.07.19
Thank you, Chuck! We appreciate the 5-star review of our team!
Jenny Keating
Jenny Keating
2024.07.17
Werner provides excellent service: they are thorough and professional. Our tech was Wayne and he did a bang-up job!
Reply from Werner Plumbing & Heating 2024.07.18
Wayne is a fan favorite! We appreciate you taking the time to leave us with a wonderful 5-star review of both Wayne and Werner. Thank you for taking the time and we look forward to working with you again!
Brad Alsop
Brad Alsop
2024.07.16
Werner’s plumbing and heating fix my water problem, explain in detail and show me the actual part was bad (pressured switch ) in and out in about a hour. Thanks
Reply from Werner Plumbing & Heating 2024.07.18
Thank you, Brad, for the well written 5-star review of our team. We truly appreciate it, looking forward to working with you again in the future.
Cheryl Grobbel
Cheryl Grobbel
2024.07.15
Repairman was very pleasant. Did a great job with a/c repair and tune up. Changed my water softener filter as well. Will use again for any needed repairs.
Reply from Werner Plumbing & Heating 2024.07.18
Great, Cheryl! Thank you for taking the time to leave us with such a wonderful 5-star review. We appreciate it and are looking forward to working with you again in the future.
Michael Robertson
Michael Robertson
2024.07.14
Mark did a great job of installing our hot water heater. Also, very friendly!
Reply from Werner Plumbing & Heating 2024.07.18
Thank you for the 5-star review of Mark and our team, Michael! We truly appreciate it, looking forward to working with you again in the future.
Robert Zimmerman
Robert Zimmerman
2024.07.12
Here on time and fixed the problem.
Reply from Werner Plumbing & Heating 2022.11.23
We appreciate your feedback, Robert. Thanks!
gary glackin
gary glackin
2024.07.12
Two guys showed up evaluated the situation figured it would only take one man that had the tools necessary to complete the job! Kind of nice to see the water draining properly hasn't drained this good in a long time! Robert was very professional was a good guy to deal with! we appreciate his great service! Thank you very much!
Reply from Werner Plumbing & Heating 2024.07.19
Great to hear, Gary! We are glad the guys could get the water draining properly. Thank you for taking the time to let us know how they did, we hope to work with you again in the future.
Cindy Hirschman
Cindy Hirschman
2024.07.12
We like be Wayne. He so good at what he does and so kind!
Reply from Werner Plumbing & Heating 2024.07.19
Thank you, Cindy! Wayne is definitely a fan favorite here :) Thank you for the wonderful 5-star review.
Sarah Durish
Sarah Durish
2024.07.09
Robert was so kind, friendly and knowledgeable. He showed me exactly what he fixed and gave me really great advice for future fixes/adjustments. I will certainly call them again!
Reply from Werner Plumbing & Heating 2024.07.11
Robert is pretty great! We are thrilled that you had a 5-star experience with our team, thank you for letting us know how it went. We look forward to working with you again, feel free to request Robert!
Samuel Battaglia
Samuel Battaglia
2024.07.09
Guys in the field were great. Pricing was extremely high. I communicated to the person I set the appointment with exactly what the issue was. It was not passed on to the people in the field. They did not have the right equipment to do the job. The guys in the field did the best with what they could and were very professional.
Reply from Werner Plumbing & Heating 2024.07.11
Hello Samuel, First we would like to apologize for the Technicians not having the appropriate equipment "Drain Machine" when they came to your home. This is not something that typically happens and we are dearly apologetic for that. After a thorough investigation of your account, the phone call you had with Dispatch and the notes they left for the technician. I can assure you that the Dispatcher you had a phone call with left all of the appropriate notes, listing out the problems you were facing, some history and the appropriate equipment needed to complete the job. We will be investigating deeper to find out why these two specific technicians did not have the correct equipment once they arrived, thank you for informing us of this mishap. We hope to work with you again in the future under better circumstances, thank you for choosing Moore & Werner.
Mike Geldmacher
Mike Geldmacher
2024.07.08
Very professional, knowledgeable and reliable from front desk to field team.
Reply from Werner Plumbing & Heating 2024.07.08
Thank you so much, Mike! From the entire Werner team, thank you so much!
Dennis Hall
Dennis Hall
2024.07.05
Josh was very polite, professional, and knowledgeable. He took the time to explain what he was doing as he worked and the cost. We have been pleased with Werners in the past, and will use their service again when needed.
Reply from Werner Plumbing & Heating 2024.07.08
Thank you, Dennis! We truly appreciate you for choosing Werner and for leaving such a well written, 5-star review of Josh and our team. Thank you for continuing to work with us, we always appreciate it.
Scott Curtis
Scott Curtis
2024.07.05
Josh was great and very professional and efficient! I will continue to use them for any services that they offer! Plus this was a holiday weekend and they were fast to get here. Great company and great staff - from the first call to the repair. Thank you,
Reply from Werner Plumbing & Heating 2024.07.08
Thank YOU, Scott! We appreciate you for choosing Werner, being an awesome customer and leaving a wonderfully well written review of both Josh and the rest of the team. Thank you, again!