Terrible customer service, lost my trust
After 4 years of loyal support, I am officially done with West Coast Cannabis. I recently received an order that was fundamentally the wrong product—mislabeled "Melt Hash" that lacked any of the actual physical properties of melt (didn't melt, different texture/aroma).
Despite my long history with them, their support team chose to gaslight me, claiming their "internal paperwork" was more accurate than the physical product in my hand. They refused a reshipment or refund, offering only a measly 15% discount toward another purchase.
It’s a shame to see a company value the cost of one replacement over a four-year relationship. If you're looking for a brand that stands behind their quality or respects their veteran customers, look elsewhere. WCC has officially traded their integrity for a few bucks.
Avoid if you value customer service.
You can view the pictures for yourselves. The first picture shows the correct product from previous orders. The consistency, texture, aroma and the visible looks of the product is COMPLETELY different to the most recent delivered product.
Date of experience: 11 May, 2026
Date of experience: 11 May, 2026
Amazing variety and great service
The selection here is truly outstanding, with a variety of strains to suit every need. Their commitment to quality and incredible prices makes them stand out from the rest. I have always received my products quickly and in great condition. Definitely the best experience I’ve had with a dispensary. Highly recommend to anyone seeking top-notch service and variety.
Top Tier Experience
Great selection of quality. West coast has some of the dankest bud around. Fair prices and an excellent service team. I highly recommend west coast cannabis. From the start to the finish, you will never be left dissatisfied or disappointed. of THE best 420 around shop around.
Date of experience: 16 April, 2026
Date of experience: 16 April, 2026
SCAM, ROBBERY!! WORNING!!
Warning ⚠️!!! Wcc ROB people, STEAL MONEY!!! And IGNORING you !!! STAY AWAY
TRUST these guys like family!
I have used a couple different sites but this one hands DOWN has been the best.
From the products to service I give it 10/10 overall!
I really can’t complain! I’m saving thousands a month because of these guys! Enough said 😎
Don’t hesitate ! Trust these guys !
Date of experience: 28 February, 2025
Date of experience: 28 February, 2025
Rob SCAM PEOPLE $$ CAREFUL!!!!
DO NOT BUY thru them!!! They are SCAMMERS, ROB people...See my HORRIBLE experience with WCC on YouTube...Please do not hesitate to SHARE, and help other people!!!