Verified Company
It was a good family time together ! Nice and clean environment with friendly staffs ! My kids want to come back again !
Reply from VR World Singapore | Virtual Reality Escape Room | VR Arcade
2026.06.13
Thank you for your review 😃
It’s been our pleasure hosting your awesome family, hope to see you again soon!
It’s been our pleasure hosting your awesome family, hope to see you again soon!
Came here to celebrate my birthday. Large, spacious and air-conditioned.
There were many VR headset stations and also a seating area with refreshments.
Great place for celebrations. Very fun.
Staff were very helpful in setting up the games.
Reply from VR World Singapore | Virtual Reality Escape Room | VR Arcade
2026.06.09
Thank you for choosing VRWorld to celebrate your birthday!
We wish you a wonderful year ahead 🤍
We wish you a wonderful year ahead 🤍
Very patient staff who helped us with the equipment and troubleshooting. Nice spacious environment. VR itself had great graphics. Nice time 🙌🏼
Reply from VR World Singapore | Virtual Reality Escape Room | VR Arcade
2026.06.09
Thank you for your wonderful review and nice photos, hope to see you back again soon!
Loved it! Me and my friends went over after dinner. It was our first time playing VR escape room and we chose the dagger of time game. Since it was our first time, there was a staff who assisted us while we were playing and giving us hints because the game has a high level of difficulty. It was a hoot!
Reply from VR World Singapore | Virtual Reality Escape Room | VR Arcade
2026.05.03
Thank you Jer, your review means a lot to us!
Glad you had a great first time VR escape room experience with us, hope to host you and your friends on your next one again soon!
Glad you had a great first time VR escape room experience with us, hope to host you and your friends on your next one again soon!
Amazing , I got sweaty eyes but amazing, very fun, did not want to go away
Reply from VR World Singapore | Virtual Reality Escape Room | VR Arcade
2026.04.01
Thank you for the glowing review, we are thrilled to have served you such exhaustive fun!
Hope you are ready to come back soon for more 😃
Hope you are ready to come back soon for more 😃
Place itself is pretty accessible and fun, staff was kind and observant - was just abit disappointed by the lack of music variety for beat saber (only like 5 songs my friend and I knew)
Reply from VR World Singapore | Virtual Reality Escape Room | VR Arcade
2026.03.25
Hello Colleen, thank you for your review. We’re always working to improve our services and enhance the experience for our guests. Beat Saber is one of our most popular games, and we’d love your input—feel free to share any songs you’d like to see added, and we’ll do our best to include them in future updates.
we played one of the ubisoft VR escape room games.
firstly, the play area is in a big open room, separated from others with only a curtain, and it gets very noisy so you might have to shout over the noise in order to collaborate with your partner.
secondly, the game wasn’t properly calibrated when we put on the headset. even when i was touching the floor in real life, i couldn’t reach the things on the floor in the game. it was difficult to call the staff for help. and when they did come, they calibrated it wordlessly, and did not tell anything to my partner, who was continuing the game alone while they recalibrated my headset. then they told us they have recalibrated it and had to restart the game. this wasted a lot of my partners effort. had they informed us that their troubleshooting will eventually lead to them restarting the game, then my partner could have saved their effort.
lastly, as we were figuring things out, the staff kept giving us hints and telling us what to do although we didn’t ask for them. this spoiled the fun of the escape room as we wanted to find the solutions on our own. multiple staff came by and told us what to do at different points in the game. one guy even stood there for a good 15mins and when i was discussing to my partner on what to do, he would respond and tell us what to do, like he was the 3rd player of the game. maybe it was because we were taking too long to finish, but they should really let people solve it on their own unless they ask for help.
it was a bad experience and not worth the money.
Reply from VR World Singapore | Virtual Reality Escape Room | VR Arcade
2026.03.25
Dear Rebecca,
Thank you for sharing your detailed feedback with us. We sincerely apologize that your VR escape room experience did not meet your expectations, especially regarding the technical calibration and the level of staff intervention.
Your comments regarding communication during troubleshooting and the timing of staff hints have been shared with our team to ensure we better respect our players' autonomy and immersion moving forward.
Thank you again for your valuable feedback.
Thank you for sharing your detailed feedback with us. We sincerely apologize that your VR escape room experience did not meet your expectations, especially regarding the technical calibration and the level of staff intervention.
Your comments regarding communication during troubleshooting and the timing of staff hints have been shared with our team to ensure we better respect our players' autonomy and immersion moving forward.
Thank you again for your valuable feedback.
Went today on Saturday 13 December, and the staff was not helpful. In particular, there was one male staff member (only male staff member out of them) who was particularly rude. A couple of examples was where he was rude to my 11 year old nephew:
1. My nephew's screen was blurry and he responded saying to fix it himself
2. He asked my nephew to join a room in the next game but did not say what the room name was called. Having only one room to join, my nephew clicked then he proceeded to scold my nephew that he should have not joined another persons game and should know to refresh.
The VR itself is also inaccurate and you stand in one spot so there isn't really something to save this review from 1-star
Reply from VR World Singapore | Virtual Reality Escape Room | VR Arcade
2025.12.20
Thank you for your feedback and sorry to hear about your unsatisfactory experience.
We will be investigating into the issues and continue to work on setting higher expectations for our customers.
We will be investigating into the issues and continue to work on setting higher expectations for our customers.
