Violet Frog Environmental

violetfrog.com

Violet Frog Environmental Reviews

Excellent rating
5.0
90 reviews Verified
Violet Frog Environmental
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Reviews ( 90 ) 5.0

Joanna McClellan
Joanna McClellan
2022.12.13
Violet Frog did an amazing job cleansing our new home! Everything was cleaned and sanitized thoroughly and the house feels better than new. Tom and the staff are incredibly detail-oriented and very friendly. I highly recommend them for any environmental remediation and cleaning.
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Michael Whalen
Michael Whalen
2022.11.07
Positive
Professionalism
Punctuality
Quality
Responsiveness
Mold issue? These are the guys you want. I contacted multiple restoration companies about my mold issue in my hallway bathroom. Most of them indirectly told me my job wasn't cost effective for them, one did directly. ServPro took some pictures of my ceiling and walked out. Another company lost their mold test results they sent to the lab. Regardless, Violet Frog showed me they actually cared. Other companies would look at a tiny dime-sized water stain on my ceiling and scoff. Tom didn't, I told him I smelled mold and he took it seriously. He considered the possibility that the stain could be the tip of the iceberg of a larger issue. Tom was knowledgeable about how mold grows, how it can spread, how water can seep into wood + drywall and cause issues in dark spaces even if there isn't a consistent source of moisture. He understands that mold releases gas as it grows that can cause damage to your raspatory health. He even let me know the root cause of the issue where my upstairs neighbor could not. (toilet leak) And best of all, they were kind, professional, and an overall pleasure to work with.
A W
A W
2022.10.01
Positive
Professionalism
Responsiveness
Tom and the Violet Frog crew spent about 10 weeks doing remediation on my home for mold. The mold was in every room but one, and it had a seperate HVAC system, as well as in the garage and basement. Tom did a wonderful job of answering questions and explaining to us about mold and how it spreads. He started with testing everywhere and when he got the results he told me I had to leave for health reasons. Tom "left no stone unturned", as the expression says, in tracking down the different sources of the mold and in the process even found a small water leak in the space between the floors that would have become a big problem if not discovered. He also had a small amount of panneling carefully taken down in several rooms and found mold behind it. He then removed more panneling and treated the area that had mold and then carefully replaced the panneling. He used the chlorine dioxide gas to kill the mold in every room and set up racks/shelves in the garage to put all my curtains and things out to be treated with the same gas. Everything I owned was cleaned outside with 1st air pressure to remove the mold before it was treated with the gas. The crew were wonderful to work with and laughed, sang and danced as they worked creating a very pleasant atmosphere to be around. Tom made suggestions of ways that we could divert water away from the house, had his crew clean out our gutters w/ strong water pressure to ensure all dirt residue was gone. They all did a very complete job! Where wallboard had to be removed they did an excellent job of patching in the new replacement and in some cases could repaint the area so it looked perfect. I am happy to recommend them to anyone dealing with a mold problem. They couldn't have been more helpful or professional!
Edward Warren
Edward Warren
2022.05.17
Positive
Punctuality
Quality
Responsiveness
It was a pleasure working with Tom and the Violet Frog team. In addition to mold remediation, Tom specializes in leak detection and was very responsive and willing to answer my many questions thought the process. Used them on a smaller issue in one place and now using them again for another larger issue at a different location. Both times the team has been able to come out quickly and do initial tests. The turn around from the lab for the mold and toxin tests is about 2 days which provides you with a pretty good picture of the situation very quickly. On the first job they were also able to scheduled the remediation almost immediately after the lab tests came back and I imagine this will also be true for the second job.
Reply from Violet Frog Environmental 2022.05.17
It is our pleasure to help people who need mold testing & mold removal. Thank you for your comments. Best wishes, The Violet Frog Environmental Team
Jeffrey Remaklus
Jeffrey Remaklus
2022.04.04
Positive
Professionalism
Professional and informative. Recommend to anyone needing mold care.
Reply from Violet Frog Environmental 2022.04.04
Thank you for taking the time to share your with experience with others. Providing accurate mold testing and comprehensive mold remediation is our primary focus; and, we are happy that you are satisfied with our service. The Violet Frog team
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Bill Collerain
Bill Collerain
2021.11.10
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from Violet Frog Environmental 2022.05.17
Thank you for your review.
E Carlton
E Carlton
2021.08.16
Positive
Professionalism
Responsiveness
Violet Frog was highly recommended by a residential investor friend. Tom and his team went above and beyond to remediate a contaminated crawlspace. Highly recommended!
Reply from Violet Frog Environmental 2021.08.17
Thank you for your comments regarding our mold remediation and structural drying services. Best wishes, The Violet Frog Team
Jordan Stephens
Jordan Stephens
2021.06.18
Highly recommend Tom and the crew at Violet Frog!! Tom is very responsive and good at communicating what the critical issues are and how they will go about fixing them. His crew was incredibly efficient and left the house cleaner than the way they found it! If there were to be a silver lining to the mess of a home buying situation we found ourselves in it would be finding these guys. Will definitely be using them during our next due diligence period, and you should too!
Reply from Violet Frog Environmental 2021.06.18
Thank you for taking the time to share your experience with others. Best wishes, from the Violet Frog team
EM Torline
EM Torline
2021.06.08
Positive
Professionalism
Punctuality
Responsiveness
Hired Tom & the Violet Frog to help clean out my basement and address any potential areas of possible concern prior to listing my house for sale. Tom and his team were thorough, courteous and professional throughout the entire cleanup process. They were prompt and kept me updated on the process as I was out of town when the work was performed. I will 100% recommend them to neighbors and friends in the area.
Reply from Violet Frog Environmental 2021.06.08
Thank you for taking a few moments of your time to share your experience with others
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Corey Valerio
Corey Valerio
2021.05.07
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I was fixing up my mom's house before purchasing it and had to deal with flooding and mold in the basement. I reached out to a few Mold Remediation places, but Tom won me over with his professionalism, thoroughness, and fantastic customer service. He actually walked around the house first to identify issues where water may penetrate the basement. He took photos and the report he ended up giving me was extremely thorough. If you have mold, you want somebody who is going to make sure it's done right. I was very happy with the results. They came on time. They communicated well. And the results speak for themselves. I felt like the air in the house was amazing. Before I had to wear a mask to go inside. The price was very fair and I couldn't recommend Tom and his team more.
Reply from Violet Frog Environmental 2021.05.08
Thank you for your comments about our Violet Frog team members. It was our pleasure to assist you in improving the indoor air quality of your home. Best wishes, Tom & the Violet Frog team members
James Tomlin
James Tomlin
2021.05.01
Excellent work! Did a great job with remediation in our crawl space and throughout the rest of the house. Tom had great communication through the whole process working with the owner, tenant and property manager. I would work with his team again next time for sure.
Reply from Violet Frog Environmental 2021.05.08
Thank you for taking the time to share your experience with others. Best wishes ! Tom & the Violet Frog Team Members
Smaro Economy
Smaro Economy
2020.11.09
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great experience working with this company! They were recommended to me for an air quality assessment and moisture inspection. Tom from Violet Frog came out, did a thorough assessment, and presented his recommendations. His team was professional and did an outstanding job. Service and clean up were outstanding! I would absolutely recommended them for anyone who has questions about their home's environment and optimizing their air quality.
Reply from Violet Frog Environmental 2020.11.10
Thank you for taking a few minutes of your valuable time to share your experience with others. One of the most vital and critical aspects to determining the condition of your indoor air quality, is to have a proper and competent assessment performed by an experienced Environmental Professional. Who is extensively trained and insured. The importance of a proper indoor air quality assessment cannot be overstated. If it is done improperly, resources will be spent ineffectively and wasted with either too little or too much remedial efforts.
Yul Gentle
Yul Gentle
2020.11.06
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We discovered mold in our home just recently. We immediately called Tom. Immediately, he came over to perform a mold test. The problem was solved in 2 days. The whole Violet Frog team was professional and their work was outstanding!!!!!! I highly recommend them 1000%
Reply from Violet Frog Environmental 2020.11.06
Thank you for spending your valuable time to inform other people about your experience. It was a pleasure working with you and your family. The Violet Frog team
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Andy Payment
Andy Payment
2020.10.20
Positive
Professionalism
Punctuality
Quality
Responsiveness
Very knowledgeable and professional. Work was done well and completed as expected.
Reply from Violet Frog Environmental 2020.10.21
Thank you for taking a few moments to describe your mold testing/remediation experience. Best wishes to you and your family, The Violet Frog Team
juan felipe garcía vélez
juan felipe garcía vélez
2020.09.29
Positive
Professionalism
Punctuality
Quality
Responsiveness
Tom was super responsive. I used his company for an Air Quality Test as part of house inspection. I am really pleased with customer service and results. Very professional. Thanks Tom for your diligence!
Reply from Violet Frog Environmental 2020.09.29
Thank you for allowing Violet Frog to assist you with your air quality concerns and needs. It was a pleasure being of service, our sincerest best wishes, the Violet Frog Team
Amber Everett
Amber Everett
2020.07.28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Tom is always very helpful and professional! Great company to work with for any mold remediation needs!
Reply from Violet Frog Environmental 2020.07.28
It has been our pleasure to help with: Mold Testing/Assessment Services & Mold Remediation services to your Property Management company over the years. The Violet Frog Team
SS INK
SS INK
2020.07.17
Positive
Professionalism
Punctuality
Quality
Responsiveness
Tom and his team displayed courtesy and professionalism throughout the entire remediation process. They were prompt and kept us updated and in the know. We really appreciate the knowledge he provided on how reduce humidity in our home. We can’t say thank you enough. The Kilgore Family
Reply from Violet Frog Environmental 2020.07.17
Thank you for sharing your experience with others about our: mold assessment services and our mold remediation services. Best wishes The Violet Frog environmental team
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Patrick Rafferty
Patrick Rafferty
2020.06.20
Positive
Professionalism
Quality
Responsiveness
Tom from Violet Frog came out to do a mold inspection, and was extremely transparent and professional during the review. It's great to hire a veteran owned business, and I would highly recommend Violet Frog to anyone looking to do mold repair work in your home.
Reply from Violet Frog Environmental 2020.07.28
Thank you for sharing your Mold Assessment experiences with others. Tom & The Violet Frog Team
Michael Fano-Schultze
Michael Fano-Schultze
2020.06.11
Positive
Professionalism
Quality
Friendly prompt professional experience. I would recommend for mold mitigation treatments. Thanks Tom and team
Reply from Violet Frog Environmental 2020.06.11
We are grateful to be able to serve such nice clients and their families with our: mold testing & remediation services. Your families health is vital to you and important to us.
Thomas Huneke
Thomas Huneke
2020.04.03
Positive
Professionalism
Quality
Responsiveness
Tom from Violet Frog did excellent work on the mold remediation in our master bath and basement. We knew we had a mold issue in our basement but we had no idea what a hazardous problem we had in our master shower. We had already had another company conduct air tests in our house, but Tom suggested doing some additional air testing in the shower walls and thank goodness he did! The drywall behind our shower was covered in toxic mold. I have been having health issues that I suspect were being caused by toxic mold. Without Tom’s knowledge and guidance we would not have know what a dangerous situation we were living in. Tom and his crew were professional, timely and efficient. We interviewed five other companies and we are very happy that we went with Tom and Violet Frog.
Reply from Violet Frog Environmental 2020.06.11
We are grateful for the opportunity to be of service to you and your family and Thank You for taking the time to share your experience. If you have concerns about your families health, we recommend that your speak with a: 1. Licensed mold assessment or remediation professional. 2. Who has "Environmental/Contractors Pollution" insurance which address mold issues. (General Liability insurance EXCLUDES MOLD). Insurance companies vet potential insurance customers for this type of insurance due to the risks to the insurance company. Of course, GL insurance, Workers Comp. is a must. 3. Has verifiable multiple training certifications with "Continuing Education" proof. Because, Georgia has no regulatory involvement whatsoever with mold assessments and mold remediation, mold customers are on their own and have to do their own research and due diligence. Some Environmental professionals who work solely in GA get licensed in Flordia, because Flordia has very strict licensing requirements. Holders of Flordia licenses can be found for free on Flordia's DBPR web site. Thank you, The Violet Frog Environmental team