Victoria Services Reviews

Will never contact again I booked an oven clean for a village hall a few weeks ago - 24/02 at 10.00. Received call operator is standing outside gate at 9.30a, and can't access. Gave combination to gate and someone went immediately to see him. Nobody there. Called company, was told the cleaner was in the wrong village at wrong address! Received a call at 10.10 from someone who was incoherent. Was told again by the company the cleaner could not find us. After putting 2 committee members to a lot of inconvenience, I cancelled and said I will not be contacting you again. This is a shame, as some years ago, Victoria Services cleaned our oven, hob and hood very well.

Date of experience: 24 February, 2024

Oven clean Had an oven clean done today, and they have left my kitchen in an utter mess! Oven dirt all over my walls, bin, floor, cupboards, cabinets, washing machine, sink is left in a mess and the tap all dirty and left all the rubbish in my house!! Wouldn’t recommend as they clearly have no care for peoples houses if they leave it this way!

Horrendous company First booking was made and no- one showed up. The following day a guy showed up pretended there was no parking for the equipment and left?! There was parking, we showed him the parking outside of the house but he left with no excuse without doing the job. Very dodgy, entered our home for what? To refused the job, don’t understand. Stay away from this company.

Worst cleaning company ever!! Absolutely awful experience from beginning to end! Turned up late then demanded we pay a huge amount extra for additional rooms which should have been included as standard and said we wouldn't get our money back if we went with someone else. Refused to work until I came back and put the heating on full (in April) as they said they would only work 'in t-shirts'. After all of this they did an AWFUL job - it was supposed to be an end of tenancy clean, but they literally gave everything a half hearted wipe and didn't clean any of the walls or skirting, and there were still marks all over the floors (e.g. where the fridge had been), where they hadn't made any effort to clean at all. There had been no dusting either so there were still cobwebs everywhere. When I went through it with the cleaners and asked them to re-do bits, they got back in the car and drove off, and when I then sent photos to the office number to prove how terrible the job was they just blocked me. Worst cleaning company I have every used - recommend using any other service!!!

Don't use I caught the guy going through my child P banks be very careful of these lot not from the uk

Thanks This guy's did perfect job for me