ViaVia boutique hotel - Kathmandu Reviews

ViaVia boutique hotel - Kathmandu Reviews

4.7

Excellent - based on 302 reviews

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Reviews (299)
Jennifer
Jennifer
2024-02-20
8.0 Verified
Very Good ☺ Loved the indoor heating and hot showers! We had a very large and spacious room for our family and the hotel was so clean and nicely kept up. Also appreciated that it was easily in walking distance of the Boudhanath Stupa complex and other sites.
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Roshan
Roshan
2024-02-19
9.0 Verified
Wonderful ☺ The hotel and rooms were very clean and well maintained. Staff were super friendly and helpful... in fact they ordered a cake on (our request) for my son's birthday and the proprietor was kind enough to arrange candles and other items on demand. They also accepted our change in the booking as we had to shorten our stay in Kathmandu and they agreed without a fuss. The place is located in a quiet neighborhood and walking distance to Boudhanath Stupa. ☹ Taxis would find it a bit difficult to locate the property.
Olivier
Olivier
2024-02-19
10 Verified
Très bon rapport qualité prix ☺Hotel situé dans un petite rue à l'écart du bruit. Proximité des sites à visiter. Correspond aux normes de confort occidentaux Belle terrasse tranquille ☹Problème de fonctionnement pour paiement en CB
Zwiers
Zwiers
2024-02-19
10 Verified
Great staff and location, very clean. ☺ Very friendly staff, always helpful. Quiet area but walking distance from the stupa. Great bed and shower, overall very positive! ☹ Nothing.
Julia
Julia
2024-02-16
8.0 Verified
Good quality hotel, the staff could smile more, take away breakfast was unexpectable on the low level ☺ - very clean - very comfortable - good location - modern European standard facilities - friendly staff ☹ - the staff could smile more - the first room they gave us was not the room we booked, we booked one with balcony. But the problem was promptly solved - only negative we found, that we asked for the breakfast to take with to the airport and this was was very poor and even without liquids. Our suggestion is that the hotel should improve the quality of the take away food. We don’t know the quality of the breakfast there
Reply from ViaVia boutique hotel - Kathmandu
Dear Sir or Madam, thank you for your review and appreciation of our location and hotel facilities. We noticed that your visit may have been too short, just over 12 hours (4 pm – 5 am). During the visit you checked in, went to the stupa for dinner, checked out very early and took the free airport shuttle service to the airport at 5am. I’m not sure if you notice during your stay the ‘free mineral water’ sign, to fill up your drinking bottle? As we seek to minimize waste in line with the Sustainable Development Goals, we encourage our guests to use this facility. That’s why we don’t add mineral water to our packed breakfast, consisting of cheese sandwich, boiled egg, cinnamon roll and an orange. Since Nepal is still an LIC, and some of our employees are recruited from disadvantaged backgrounds in line with the SDGs, a natural smile sometimes can be hindered due to the context. However, we remember your comment at the end, that you discovered the beauty of the Boudha area a little too late, as you spend time in more chaotic areas of Kathmandu. Therefore, we hope that we will see you again to make up for this. Kind regards, ViaVia
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Harald
Harald
2024-02-10
9.0 Verified
☺Ruhige Umgebung, schönes sonniges Zimmer, große Fenster, bequemes, großes Bett, geräuscharme Klimaanlage/Heizung. Dusche reichlich Wasser und ausreichend warm. Freundliches hilfsbereites Personal. Frühstück nur continental aber trotzdem ok. Wir haben verlängert und kommen gerne wieder.
Reply from ViaVia boutique hotel - Kathmandu
Dear Harald, Thank you for this kind review. I was nice to have you at ViaVia. Best regards, ViaVia
Benedetta
Benedetta
2024-02-03
10 Verified
Exceptional ☺ This was the best hotel and value for money that we had across both India and Nepal. The rooms were big and super clean, breakfast was buffet and really good. The location was perfect, just 10 minutes walk from the stupa and we walked to most of the other places we wanted to visit.
Reply from ViaVia boutique hotel - Kathmandu
Thank you so much Mrs Benedetta !! Kind regards, ViaVia
Katie
Katie
2024-01-28
8.0 Verified
great accommodation for a great price ☺ the beds were really comfortable, the breakfast was terrific, and we ate dinner in the hotel restaurant several times which was also delicious, easily walkable to the Buddha stupa ☹ the kitchen wasn't quite equipped enough to do much, but it didn't matter too much since the restaurant was affordable and delicious
Reply from ViaVia boutique hotel - Kathmandu
Dear Katie, It was lovely to see you and your family having diner at the hotel every evening. The apartment’s kitchen has an electric stove, pots and pans, plates, a refrigerator, cutlery, a coffee maker, and a small electric oven. I'm not sure what else you needed. Anyway, please ask next time, so you can rent it from ViaVia's kitchen/restaurant. Kind regards and have a good time in India, ViaVia
Erin
Erin
2024-01-28
9.0 Verified
So comfortable ☺ This hotel has the most comfortable beds in all of Kathmandu. I love staying here when I visit. ☹ Just add real beans coffee and it will be perfect.
Reply from ViaVia boutique hotel - Kathmandu
Dear Erin, It is always good to see you come back. Thank you for giving us the award for ‘Best beds in Kathmandu’. We believe you are right ! The furnishings have been carefully selected to maximize comfort and value for money. Although the coffee in Nepal is a local product, it is quite expensive (> 15 $ per kg) and therefore most hotels, even the 5 - star hotels, offer instant coffee. Take care and safe travels. Kind regards, ViaVia
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Karthikeyan
Karthikeyan
2024-01-24
6.0 Verified
Pleasant ☺ staff were excellent rooms were good ☹ accessibility to the hotel was tough. Roads were narrow . Multiple car drivers were struggling to get to the location easily. There was no lift to bring down the luggage .
Reply from ViaVia boutique hotel - Kathmandu
Dear Sir, thank you for the compliments regarding our rooms and our staff. Regarding your comment about the access to the hotel, we regret that your taxi drivers must have taken the wrong access road. We recommend taking the main gate to Shanti Tole and not the small back alleys. Please keep in mind for next time to make use of the room service and ask help with the luggage. Kind regards, ViaVia
Krishna
Krishna
2024-01-15
10 Verified
Exceptional ☺ Everything was exceptionally good.
Reply from ViaVia boutique hotel - Kathmandu
Dear Krishna, Thank you very much for this feedback. We are looking forward to see you back. Kind regards, ViaVia
Diane
Diane
2024-01-05
4.0 Verified
Beautiful hotel but needs better service, cleaning and food ☺ The hotel is well located in a quiet residential area about a 10 min walk from Boudha Stupa. The room was spacious and had a large balcony where you can watch the sun rise. The bed was very comfortable and the rain shower was good. There was also a large terrace outside the room with tables and chairs which was nice. The guy on night reception really helped us get back our lost suitcase from the bus company which we really appreciated. The hotel let us put some cheese that we had bought in their fridge as there was no fridge in our room. ☹ Unfortunately we didn't have the best check in experience and didn't feel warmly welcomed by the hotel. The floor in our room felt dirty and there were ants even on the bed. The balcony floor was also dirty. The outside terrace floors had ants as well and the tables and chairs were covered with dirt and dust. When we cleaned our room floor and the table outside the cloth was black. My husband also cut himself when the top of the bathroom floor scraper came off. We needed to use it because the shower floor drain was very slow draining and water was overflowing. The breakfast at the hotel was below average and the stir fried tofu and vegetable dish we tried one night was boiled vegetables in a tasteless broth. On top of that, the food was overpriced and we were charged for small glasses of milk that we asked for to use with tea in our room, but they never told us we would be charged as most hotels will give you a little milk to use.
Reply from ViaVia boutique hotel - Kathmandu
Dear Diane, We appreciate your compliments on the beauty of our hotel and it's peaceful residential location, near the Bodnath stupa. In the dry season, October to March, dust accumulates easily on open areas like balconies and terraces. Even if you clean the day before, it could already appear dirty the next day. However, our staff reassured us that your room was thoroughly cleaned before you arrival and that you were offered our daily housekeeping services. Some senior management staff were on leave during your visit at the end of the year, which may have led to some misunderstanding regarding the milk you requested in the morning (which ought to have been provided free of charge). Also our food and beverage manager was on leave, which may have led to a disappointment in regard to your tofu dish. We like to apologize for this. We thank you for your understanding. With warm regards ViaVia
Carl
Carl
2024-01-02
9.0 Verified
Wonderful
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Alexander
Alexander
2024-01-01
9.0 Verified
Wonderful
Herinckx
Herinckx
2023-12-30
10 Verified
Exceptional
Lennart
Lennart
2023-12-22
7.0 Verified
Good
Anonymous
Anonymous
2023-12-21
9.0 Verified
angenehm, komme gerne wieder. ☺Ruhe, Sauberkeit, einfaches gutes Frühstück, offene Freundlichkeit des Personals, qualitativ gute Ausstattung.
Reply from ViaVia boutique hotel - Kathmandu
Vielen Dank, Herr, für Ihre Unterstützung. Wir hoffen, Sie bald wieder zu sehen. Viele Grüße, ViaVia
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Freya
Freya
2023-12-17
9.0 Verified
Beautiful short stay, we enjoyed it ☺ Neat and clean hotel with a small garden, nice breakfast and very polite staff, the terrace has a very nice view. ☹ The location is a little hard to find
Luana
Luana
2023-12-16
9.0 Verified
Sehr gut ausgestattetes, modernes Hotel mit allen Annehmlichkeiten. ☺Tolle Ausstattung, hoher Standard für guten Preis, grosses und bequemes Doppelbett
Reply from ViaVia boutique hotel - Kathmandu
Thank you dear Luana for this kind review. All the best ! ViaVia
Nina
Nina
2023-12-06
10 Verified
Exceptional ☺ Very clean comfortable bed nice and helpful staff good breakfast ☹ -