Verified Company
Reply from VCA Companion Animal Medical Center
2025.11.09
Angie, we really appreciate your kind 5-star ⭐ review of VCA Companion Animal Medical Center. Your honest feedback means a lot to us, and we are delighted to hear that you had such a great experience at our hospital. Give your babies extra love from us. 💙
Very caring and helpful people.
Reply from VCA Companion Animal Medical Center
2021.03.16
Martin, thank you so much for sharing such heartfelt feedback about our team. We pride ourselves on offering attentive and courteous service and it makes us smile to see our efforts being recognized. Thank you!
Doctors are fine. Billing practices are sketchy. Try and work with the same staff/vet or you’ll get a “misunderstanding”. Happened twice now
Reply from VCA Companion Animal Medical Center
2025.10.06
Hi Michael, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating that must have been. We’d like to learn more and address your concerns—please reach out to our hospital manager at reviews.vcacompanionamc@vca.com to discuss this further.
Dr. Wood was so kind and detailed at my cat's appointment. I really appreciate how patient Dr. Wood and the veterinary assistant were with Dave. He did not want to come out from under his blanket in the cat carrier, so they did his exam with him still in the carrier. Highly recommend this office!
Reply from VCA Companion Animal Medical Center
2025.09.17
Hello Grace, thank you so much for your kind words! We're thrilled to hear that you and Dave had a great experience with our team. We love when we can make a difference in a pet's visit, and we truly appreciate your recommendation. Your trust means a lot to our team.
I have had exceptional care every time I've visited this location. Unfortunately, my sweet cat has recently had back to back issues so seeing the same provider last minute is rare. Luckily, this location has a wonderful staff who take care of my cats needs everytime. Ive had the pleasure of meeting new staff within the last few months and everytime my cats needs have been met and my concerns have been addressed. Every technician, front desk staff, and veterinarian has been kind, courteous, and offered incredible care to my cat. While I do hope to avoid being such a frequent visitor, I am blown away by the overall care they provide. Thank you VCA and staff for always making my experience unforgettable. Your care for my cat and proactive approach is appreciated more than words can convey.
Reply from VCA Companion Animal Medical Center
2025.08.26
Hi Elizabeth, that is so wonderful to hear! We are incredibly grateful for your kind words and for trusting us with your cat's care, especially during such a difficult time. Our team is committed to providing compassionate and proactive care, and we're so glad to know that you feel your cat's needs are being met and your concerns addressed. Your feedback means the world to us!
I brought my cat Keeverson to see Dr.Johnson a few years ago as she was having neurological symptoms after eating a shrew and received excellent care. Dr Johnson was so caring, kind and knowledgeable. Today, I needed my 14 year old dog Roxy to be seen as she was refusing food and not acting like herself. The staff got me in within a few hours (on a Saturday) and though my dog ended up having a tumor that resulted in a tough decision, the staff and Dr were so kind to my daughters and I. They treated us and my Roxy with care and compassion, and I could tell they all truly love animals. This compassion is why I choose to come here for my pets needs. I live an hour or more south of Carmel and I won't use another veterinary office. Thank you for your kindness today. It is very much appreciated. -Tina Wood
Reply from VCA Companion Animal Medical Center
2025.06.01
Tina, thank you so much for your heartfelt words and for trusting us with the care of both Keeverson and Roxy over the years. We are deeply sorry for the tough decision you had to face today, and our hearts go out to you and your daughters. It means the world to us to know that you felt supported and cared for during such a difficult time. Roxy was clearly so loved, and we’re honored to have been part of her journey. Please know we’re here for you always. 💙🐾
Dr Johnson told me my dog had allergies after she spent about 1 minute looking at him, said he had too much hair in his ears to see!!! 2 days later my dog has a seizure and I rushed him to a real hospital. Small animal hospital in Westfield. He had a severe infection pushing on his brain and Dr Johnson told me he had allergies!! Btw she also told me she couldn’t give him any allergic medicine. ???
DO NOT TAKE YOUR ANIMALS HERE. These people are not good at their jobs. I should of asked to see her diploma.
Reply from VCA Companion Animal Medical Center
2025.03.26
Megan, we sincerely care about the well-being of your pet and understand the distress you must be feeling. Our hospital manager would like to discuss your experience further to address your concerns. Please reach out to reviews.vcacompanionamc@vca.com.
*long, but well deserving review* I truly cannot say enough good things about this establishment (just to clarify, Companion Animal Medical Center)! We’ve been part of the “family” for over a year, and the kindness and care shown by the staff are simply unmatched compared to all the other vets we’ve been to. Everyone goes above and beyond, exceeding all my expectations every visit. They take such amazing care of my five animals (yes, I have five, lol), and I would absolutely not trust anyone else with them. Their ability to provide excellent comprehensive treatment is extraordinary.
The team knows us by name—especially my old man, Kingsley—and that sweet personal touch means so much to us. Kingsley’s monthly arthritis and allergy shots have been lifesavers, thanks to not just their thoughtful recommendations for treatment, but also to their knowledge in veterinary medicine. They’ve truly transformed his quality of life and he shows it by chasing off the yard invaders (squirrels).
Beyond their love for Kingsley, their care for my new rescue dog, Hondo, has been exceptional. They suggested short little “happy visits” to help desensitize him to the vet environment—this is truly a compassionate and forward-thinking approach that I’ve never experienced elsewhere. Seriously, what other vet goes to these lengths? THEY DO!
While we absolutely love everyone here, I want to give special shoutouts to: Larissa, Danielle (a heartfelt thank you for coming out to help us say goodbye to dear Henry), Julianna, Kara, Kelsey, Kensey, Ellen, Brittany, and of course, the incredible Dr. Sheryl Johnson. <3
This team is truly one of a kind, and I’m endlessly grateful for the love and care they provide to my fur babies.
Thank you so much VCA Companion, we are grateful and fortunate to have you!
Love,
Kate, Kingsley, Hondo, Toulouse & Thomas, and Miss Cleo <3
Reply from VCA Companion Animal Medical Center
2025.02.12
Kathleen, your thoughtful and kind review brings us so much joy! Knowing that you and your furry family feel at home with our team and receive the care you deserve is truly rewarding. Your praise for our team's compassionate approach is deeply appreciated, and we are truly grateful to be part of your pet family's journey.
