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Reviews ( 32 )
Daniela Anninos
2024.07.03
I recently had the unfortunate experience of being in an accident that wasn't my fault, and I was really concerned about how my insurance company would handle the repairs. Thankfully, I chose Summerhill Crash Repairs, and they turned a stressful situation into a seamless process.
From the moment I contacted them, the team at Summerhill was incredibly professional and understanding. They quickly organized a replacement car for me, ensuring I wasn't left without transportation. What truly impressed me was their efficiency in dealing with the other party's insurance company—they recovered the full cost of the repairs, saving me any hassle or out-of-pocket expenses.
The quality of the repair work was outstanding, and my car looks as good as new. I can't thank the team at Summerhill Crash Repairs enough for their exceptional service and support during a difficult time. Highly recommended!
Charlie Sayah
2024.04.15
Cindy Wilb
2024.04.07
Very happy with the service I recieved,Mark was very kind and helpful after I lost my car in a accident.
I highly recommend there service.
R B
2023.11.16
Took advantage of a chaotic situation and price gouged me to the extent of $355 for a 4 minute tow up the road.
Will never use again.
Reply from Summerhill Crash Repairs
2023.11.16
Hi RB. Just to enlighten you, re the charges for a Vic Roads licenced towning business. The state goverment vic roads have set prices for towing of vehicles that are involved in accidents. Day time rate is $265.10. After hours charge is $355.60. Storage charges are $30.00 per day for cars & $9.90 per day for motor bikes. i hope this will help you in the future when making uninformed reviews.
Rubz Hayek
2023.09.11
Thinh Ngo
2023.05.28
It was a long and difficult claim process from the insurance company but Mark solved it all for me. Thankful to have him looking after the case
katherine appelbe
2023.05.15
Super helpful at such a stressful time!
Edan Goodall
2023.02.04
Finding a local panel beater you can trust is always an intimidating endeavour, but I'm glad to have found Summerhill. Mark and his team are generous with their time, pricing and expertise - and whilst you never hope to need it - I'm stoked to have this crew nearby.
Diana Stefanovski
2022.08.19
Can’t recommend Summerhill Crash Repairs enough! Mark has been an absolute delight to deal with after my vehicle was in a car accident. He made the whole process stress free and was very accomodating. Thank you so much!
Roslyn Rundstrom
2021.05.06
Mel Hoang
2021.02.12
Could not fault Mark or his team.
They always go above and beyond. I can see why they are a recommended repairer.
Even almost 3 years after my accident they still looked after me without hesitation.
Thank you for your amazing work and service Mark!
Reply from Summerhill Crash Repairs
2021.02.14
Thank you Mel for your review. As a service provider to the automotive industry for over 50 years we always strive to provide good quality honest customer service & customer satisfaction. Thank you. Mark
Emily Rose Hill
2020.12.17
They repaired my 80’s car after it was in an accident and it was literally going to be a write off until we found parts and they did a miracle job, my car looks better than ever and I am so thankful for all the time they put in!!!!
Thank you again!
Reply from Summerhill Crash Repairs
2020.12.17
Thank you Emily it was our pleasure to repair you 1980 corona with its very low kms & top condition for its 40 years
of age and return it to you for your pleasure to enjoy and drive. than you Mark
Afshin Owrang
2020.11.01
Amazing service, needed a tow truck after an accident. Arrived in 15 and assisted with towing vehicle and helped jump start vehicle so I could securely leave it parked after electrical issues. Went above and beyond service, highly recommend to all.
Hoshi P
2020.10.02
Great place great service reliable would recomend them unconditionally
Spiros Lal
2020.08.12
Great guys and excellent customer service!
Faisal Saleem
2020.08.03
Excellent service!!
Morgan
2020.06.27
After crashing my Mercedes i was helped by the tow truck driver. After seeing their establishment i decided to go ahead and have my car repaired by them. Very professional and they also provided a loan car. With the Repairs they carried out they certainly went above and beyond... i am very pleased and I highly recommend them as a choice of repairer.
There was no inconvenience from time of accident to collecting my car well done guys👍
Grant Mackenzie
2020.05.26
Linda Courts
2019.12.23
👍
Kell K
2019.10.02
These guys are Exceptional
I had an accident and They swooped in and took care of me- better than I could've imagined! A+