usaprepaidsimcard.com.au

usaprepaidsimcard.com.au Reviews

Excellent rating
     
4.8 | 311 reviews
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usaprepaidsimcard.com.au
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4.8

| 311 total

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Sandra Lawson
Sandra Lawson 2026.07.17
     
I can highly recommend USAPrePaidSIMCard online support service. After trying all the recommended troubleshooting steps, we reluctantly thought we should try the whatsapp chat line. We should never have doubted them. They immediately identified the issue, provided a resolution and then a timely recommendation as to when to proceed with the fix. Nice work USAPrePaidSIMCard!
Reply from usaprepaidsimcard.com.au 2026.07.17
Thanks Sandra for your review, we are glad we could fix the issue where you had entered a future date for eSIM activation rather than the today's date. I can see our support team were able to quickly get the eSIM activated for you.
David Mills
David Mills 2026.06.30
     
USAPrePaidSIMCard have been my go to for every one of around 15 USA Trips I have made. Great service, easy to work with, fair and reasonable pricing with great date and call options. I can't recommend them enough.
Reply from usaprepaidsimcard.com.au 2026.06.30
Wow, thanks for being such a loyal customer David, we really appreciate it! And we look forward to helping you again in the future for your next USA trip.
Linda Hillbrick
Linda Hillbrick 2026.06.20
     
Never worked so gave up and bought another!
Reply from usaprepaidsimcard.com.au 2026.06.20
Sorry to hear this Linda. I've checked our support system and there's no record of you contacting us for help? We have email support and 24/7 WhatsApp Support, both of which are clearly advertised with your order confirmation email and SIM Card instructions.

Had you reached out to us we would have been able to help. Unfortunately we can't help if you don't ask for help.
Iana
Iana 2026.06.20
     
Works perfectly! I travel to USA once a year and have used this wonderful SIM card service a couple times now. My phone is older so I need a physical SIM. It always arrives promptly in the mail, super easy to activate and works faultlessly in the US! Also great value for money. Cant recommend them enough.
Date of experience: 25 November, 2025
Reply from usaprepaidsimcard.com.au 2026.06.20
Thank you, Iana, for your review! We're delighted to hear that our physical SIM card meets your travel needs and delivers excellent value. We're committed to providing reliable service, and your feedback reassures our efforts. Enjoy your future travels!
Mick
Mick 2026.05.27
     
Awesome service Prompt service from the other side of the world when I had an issue. The expert advice and patience from the team was outstanding and kept me in contact with friends and family while overseas. Easy activation and great rates. Thank you.
Date of experience: 26 May, 2026
Reply from usaprepaidsimcard.com.au 2026.05.27
Thank you, Mick! We’re thrilled to hear that our 24/7 WhatsApp Support at 8pm US Pacific Time made your experience seamless and enjoyable. Your kind words motivate us to keep delivering exceptional assistance. Safe travels, and know we’re here whenever you need us!
Anthony Irwin
Anthony Irwin 2026.04.15
     
Worked great. This was the best value so would recommend
Reply from usaprepaidsimcard.com.au 2026.04.15
Thanks for the review Anthony, we greatly appreciate it.
sandra bowdren
sandra bowdren 2026.04.13
     
It was shit because it wasn't compatible so I waisted my money. I did check before I bought it and it said it would work, however when I got to America I found out I was decieved and will never use this company again.
Reply from usaprepaidsimcard.com.au 2026.04.13
Hi Sandra, sorry to hear that your phone wasn't compatible. Please reach out to us at info@usaprepaidsimcard.com.au.
Morgan
Morgan 2026.04.09
     
Scam! This is a scam! They told me my order had already been dispatched (I have the email), but the moment I asked for a tracking number after a few days, they cancelled it instead. Clearly they never shipped anything and just made it up. Completely dishonest and a total waste of time. Avoid.
Date of experience: 09 April, 2026
Reply from usaprepaidsimcard.com.au 2026.04.11
Hi Morgan,

We sent you the tracking details earlier. Australia Post confirms your order was delivered on 10 April at 16:17.
The Express Post item was lodged on Tuesday 7 April at 11:39. Monday 6 April was a public holiday (Easter Monday - Australia Post CLOSED). Delivery then occurred on Friday, which reflects a delay within Australia Post’s network, not an issue on our side.

We ask that you review the tracking information before forming conclusions. The delivery timeline is clearly recorded.

We take issue with your claim that we are a “scam.” This is not accurate and is contradicted by our track record and customer feedback. You may wish to reconsider such defamatory language.

We have sent your tracking number. It confirms the item remained within the Australia Post system throughout.

Regarding the refund:

We cancelled and refunded your order because your first message to us included an immediate threat of a chargeback, before we had a chance to respond. You stated:

“If you don't hear from you about my order status by tomorrow, will file a bank chargeback. No joking.”

We do not continue transactions where chargebacks are threatened at the outset.
Jeremie Bradshaw
Jeremie Bradshaw 2026.03.06
     
Just returned from the USA, used the eSim. Landed in Dallas, connected to the free Wifi and the eSim was loaded in my phone as per the instructions. I was in Dallas, Fort Worth, Nashville, Las Vegas & LA. Always had great connection, even in rural Tennessee. Connected to T-Mobile and on the iphone with UC connection, googled what it was it is the Ultra Connection from T-Mobile. The fastest I have ever seen the iPhone work. Just used it to call everyone using Whats App, happy to have my normal sim turned off and not paying roaming fees. Highly recommend this USA eSim. You can't go wrong
Reply from usaprepaidsimcard.com.au 2026.03.06
Thanks Jeremie for such a thorough and thoughtful review, which we greatly appreciate.
Mel F
Mel F 2025.12.06
     
Forget Roaming Was a seamless experience. First time I’ve ever used an eSIM and it was so convenient. So much better than roaming.
Reply from usaprepaidsimcard.com.au 2025.12.07
Thanks, Mel! We're thrilled you found the eSIM convenient and had a seamless experience. It's great to know it made things easier for you.
Alita Trafton
Alita Trafton 2025.12.06
     
Great product and customer service Highly recommended! This is my second time buying a USA eSIM here and both times I received excellent customer service plus easy set up and use of my eSIM. Very quick to respond to my questions and eSIM worked well with no issues.
Date of experience: 06 November, 2025
Reply from usaprepaidsimcard.com.au 2025.12.06
Thank you, Alita! We're so pleased to hear that you found the eSIM easy to use and our customer service helpful. It's great to have you as a returning customer, and we appreciate your recommendation!
Carrie Dean
Carrie Dean 2025.12.06
     
I found the eSim easy to use, and I'm haphazard with these sorts of things. It was sufficient in providing me with the essential service for 20+ travel days in areas with poor wifi. So grateful!
Reply from usaprepaidsimcard.com.au 2025.12.07
Thanks Carrie for your review which we appreciated. Contrary to what many people think, and which you've now found out, eSIM is really easy! We appreciate your business and your kind words.
Michael Iapichello
Michael Iapichello 2025.12.04
     
This was a great choice for me. I traveled across USA and Hawaii for nearly 6 weeks and could not have done it without this sim card. I was able to make national calls and use data the entire time. I also had access to free wifi on internal flights which worked fine. It's really important to follow all the instructions Witt activating the sim card and if you do you won't have any issues. I also got in touch for customer support with a few questions and they were very responsive. I highly recommend this product and buy it before you head to the USA.
Reply from usaprepaidsimcard.com.au 2025.12.04
Thank you Michael for such a thorough and thoughtful review, which we greatly appreciate. It sounds like your trip was awesome!

Our free in-flight Wi-Fi offer has become very popular with our customers since the average cost is otherwise around USD$10 (AUD$15) per flight.
Kevin Comerford
Kevin Comerford 2025.09.23
     
No issues with the SIMCard ordered. Worked perfectly. Ordered a North USA SIM for a holiday passing through in Canada, Florida and then a cruise around the Cabibbean. The sim order initially did not arrive. I contact USAPrePaidSIMCard, and they promptly resent me a new SIMCard. Fantastic service and support. Thank you
Reply from usaprepaidsimcard.com.au 2025.09.24
Thanks Kevin for your review. We appreciate it!
Ramon
Ramon 2025.09.22
     
Simple and straight forward Using the USAprepaidsimcard was so easy as long as you follow exactly the very simple straight forward instructions they send you. We downloaded our eSim in Australia and activated it on arrival in the USA then went to Canada, and it worked seamlessly for our whole trip with no problems on mobile or internet connections.
Reply from usaprepaidsimcard.com.au 2025.09.23
Thank you, Ramon! We're thrilled to hear the eSIM worked seamlessly for your trip. Your feedback on the straightforward process is greatly appreciated and will surely help others prepare confidently for their travels. Safe journeys ahead!
Edwin Humphries
Edwin Humphries 2025.09.21
     
Flawless So simple and great value. The day we arrived in New York, to the minute, I activated the E-Sim flawlessly. Not once during our journey did we not have connection, down the east coast then to Vegas and LA. We even had connection on American Airlines.
Date of experience: 21 August, 2025
Reply from usaprepaidsimcard.com.au 2025.09.22
Thank you, Edwin! We're thrilled to hear the eSIM worked seamlessly for your journey and kept you connected throughout. Your experience means a lot to us, and we appreciate you sharing it!
Nancy Wu Won
Nancy Wu Won 2025.09.21
     
Excellent service. Easy to connect and an invaluable resource whilst travelling in the US. I'd use this SIM card service again.
Reply from usaprepaidsimcard.com.au 2025.09.21
Thank you Nancy for the review. We’re glad to hear you’ll use us again.
Bryan O'Sullivan
Bryan O'Sullivan 2025.08.09
     
Sim cards worked well and very easy to set up. Quick postage
Reply from usaprepaidsimcard.com.au 2025.08.10
Thanks for the review Bryan, we appreciate it!
Michael Scaddan
Michael Scaddan 2025.07.19
     
Will do the same next trip No hassles, good value and excellent coverage. I used a physical sim and my wife an eSim. Will be a repeat customer for sure
Date of experience: 15 December, 2024
Reply from usaprepaidsimcard.com.au 2025.07.19
Thank you, Michael! We're delighted you had a hassle-free experience and appreciated the value and coverage. It's great to know both the physical SIM and eSIM worked well for you. Looking forward to serving you again!
Gary Hoson
Gary Hoson 2025.07.19
     
Works well no hastles No dramas worked well, just a shame you cant buy extra when card is close to expiry.
Reply from usaprepaidsimcard.com.au 2025.07.19
Thank you, Gary! We’re glad it worked well for you.

We appreciate your feedback about buying extra days, but you can actually recharge on our website, or you can buy a new eSIM (for 5 days, 7, 10, 14, 21, 30, 45, 60, or 90 days).

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