uBreakiFix

uBreakiFix Reviews

Excellent rating
4.5
353 reviews Verified
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Reviews (353)
Greg Batt
Greg Batt
2024.04.09
Initial experience had issues however after contacting management the issues were resolved and my phone is repaired and working like it should be.
Reply from uBreakiFix 2024.04.09
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kevin Burrow
Kevin Burrow
2024.03.30
Reply from uBreakiFix 2024.03.30
It was our pleasure to get your all fixed up. Let us know if we can be of any further assistance in the future. Have a wonderful day!
Anita Caraker
Anita Caraker
2024.03.23
The gentlemen that work here are always so polite, professional, and kind. They never make me feel dumb about my phone or computer! I really like doing business here.
Reply from uBreakiFix 2024.03.23
Thank you for taking the time to provide us with your feedback! We are happy to assist with any other device you may need help with in the future!
Jill Hine
Jill Hine
2024.03.19
Reply from uBreakiFix 2024.03.19
Thanks for choosing us for your repair needs. It was our pleasure to get you all fixed up. Let us know if we can be of any further assistance!
Sumanth Chowdary
Sumanth Chowdary
2024.03.17
Bunch of noobs.... don't know how to fix a phone at all.....In my first experience they replaced a screen and face is stopped working....In my next two visits they didn't even take my phone for service as they said they could not deal a screen damage....bunch of noobs and unprofessional people. Would give these people 0 if possible.
Reply from uBreakiFix 2024.03.17
Hello Sumanth, thanks for taking the time to leave us a review! We'd love to hear more of your direct feedback regarding your experience and the repair attempts that happened within our stores! Let's chat more, please call our customer care team at 1-877-320-2237, and select option 3. They are available Monday–Saturday 10am–10pm ET and Sunday 12pm–8pm ET. We'd be happy to help!
Joseph Rodecap
Joseph Rodecap
2024.03.07
Quite helpful. Got what I needed, options were offered and not pushed on me.
Reply from uBreakiFix 2024.03.07
Thank you for your great review for our team, We love hearing about our customer's experiences!
Richard Neff
Richard Neff
2024.03.01
Tried to rip me off charging $149.99 to replace the charging port on a Nintendo Switch. The switch itself isn't even worth that. Disgusting.
Reply from uBreakiFix 2024.03.01
Richard, I am not sure if you are aware of this, but replacing a charging port on a Nintendo switch is a time consuming repair that requires no small amount of skill to complete successfully without causing further damage to the device. Getting a technician to that level of skill requires months of training so we can ensure a quality repair is completed every time we fix one. This is why we charge $149.99 for that repair.
Kelly Newman
Kelly Newman
2024.02.19
Kat is AWESOME
Ali Kohlmeyer
Ali Kohlmeyer
2024.02.14
So professional, fairly priced, and extremely quick! I would recommend these guys to anyone. I will be back!
G. Michael Cook
G. Michael Cook
2024.02.13
Fast and efficient replacement of my iPhone XR badly cracked screen. Pricing is competitive too. This is the the second time I’ve used this company for a screen replacement, the other for an iPhone 7, and will return to them in future if need be.
Kelly Commons
Kelly Commons
2024.02.08
Very helpful and fast service! Needed to replace a battery and the work was done in about an hour. Would recommend!
Gina Jones-Weathers
Gina Jones-Weathers
2024.01.31
took a little time to get part in from Samsung. but technician took care of within 3 hours
Frankie Farmwald
Frankie Farmwald
2024.01.27
Fixed charging port on my Omen laptop. It’s better more than when it was new
Geo “Subaru” Stelar
Geo “Subaru” Stelar
2024.01.14
Not only did they help fix my 3DS battery, but also fix my volume slider too. It had some issues before, but now it's working like brand new. Making my 3DS feel like it just came straight out of the factory. Hoping my little handheld will last longer due to these major upgrades. Thank you and God bless 🙏🏾
Brad Berry
Brad Berry
2024.01.06
Holly Smith
Holly Smith
2024.01.05
Kharee
Kharee
2024.01.02
Lisa Clark
Lisa Clark
2024.01.02
Closed in the middle of the day? Update I went back the next day and got great service. My phone was ready in 2 hours. I paid the price expected.
Benjamin Seeder
Benjamin Seeder
2023.12.31
Nova freaking killed it. Got me hooked up with a temp screen to get into my trashed phone and transfer the data to the new one on the spot. This person is definitely overworked and underpaid. Valuable asset to their company.
Jeff and Alice Murray
Jeff and Alice Murray
2023.12.28
Needed a quick cleaning of the charging port. Works much better now.