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Reviews ( 367 )
Viveca M
2024.07.23
Quick service and when we had an issue after the repair they repaired it again without any hassle!
Reply from uBreakiFix
2024.07.23
Thank you so much for sharing your positive experience with uBreakiFix by Asurion, Viveca M. We hope you reach out again for any tech repair or cleaning needs!
Ruochen Liao (Roger)
2024.07.13
My Pixel 8 developed the green line of death on the screen. After a chat with Google customer service, they sent me here. To be honest I haven't had a phone repair since the age of Nokia lol. They took care of it in 3 hours, no appointment needed, cost was covered by Google warranty. A completely smooth and painless experience!
Reply from uBreakiFix
2024.07.13
We're grateful for your 5 star review, Ruochen Liao! We're glad you visited uBreakiFix by Asurion and that you were satisfied with our service. We work hard to deliver fast and reliable repairs for your convenience. Please visit us again soon!
Patricia C
2024.06.28
Very friendly, very knowledgeable.
Reply from uBreakiFix
2024.06.28
We appreciate the 5 star review, Patricia C! We hope you reach out to us again anytime you need a device cleaning or repair!
Lisa Price Kuhn
2024.06.14
You guys did a great job! Very easy & problem was solved.
Reply from uBreakiFix
2024.06.14
We're so happy we met your expectations, Lisa Price Kuhn. We hope you reach out again for any tech repair and cleaning needs. We'd be honored to help!
Neil Johnston
2024.06.12
Very pleased with the service, Spencer and Andrew were both very helpful and very knowledgeable. Will never take my business anywhere else because of those 2.
Reply from uBreakiFix
2024.06.12
Wow, thank you for your 5 star review, Neil Johnston! We're thrilled that you chose uBreakiFix by Asurion and that you had a great experience. We hope to see you again soon and please tell your friends and family about us. Thank you for your support!
Renee Hamilton
2024.06.10
These guys had great attitudes and my phone was completed before the estimated time!
Reply from uBreakiFix
2024.06.10
We are so glad that we were able to assist with your repair! Thank you so much for taking the time to leave us feedback, we love hearing from our customers about their experiences within our stores!
Alison Hettenbach
2024.05.25
Everything was so easy, staff was great.
Reply from uBreakiFix
2024.05.25
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
kimberly reed
2024.05.22
Ultimately the repair was quick efficient and quality, however it got off to a rocky start. Nova, turned it around and I left with a smile on my face and a recommendation for social media.
Reply from uBreakiFix
2024.05.22
It’s great to hear that you had a positive experience with us. Next time you need a repair, come see us!
Tim Heath
2024.05.14
Nova did a great job fixing my MacBook. I was in and out of the store in 10 minutes. Highly recommend!
Reply from uBreakiFix
2024.05.14
Thanks for choosing us for your repair needs. It was our pleasure to get you all fixed up. Let us know if we can be of any further assistance!
Trixie Shoulders
2024.05.11
Reply from uBreakiFix
2024.05.11
Thank you so much for the positive feedback! We are very glad that we were able to assist!
Trixie Shoulders
2024.05.11
Reply from uBreakiFix
2024.05.11
Thank you so much for the positive feedback! We are very glad that we were able to assist!
Dawn Tutrow
2024.05.02
Awsome
Reply from uBreakiFix
2024.05.02
We are so glad that we were able to assist with your repair! Thank you so much for taking the time to leave us feedback, we love hearing from our customers about their experiences within our stores!
Brandi Cameron
2024.04.29
Reply from uBreakiFix
2024.04.29
We are so glad that we were able to assist with your repair! Thank you so much for taking the time to leave us feedback, we love hearing from our customers about their experiences within our stores!
Nicole Grow
2024.04.23
Reply from uBreakiFix
2024.04.23
Thank you so much for the positive feedback! We are very glad that we were able to assist!
Rod Rock
2024.04.22
It was fixed in two hours. Amazing.
Reply from uBreakiFix
2024.04.22
Thank you so much for your kind words. This review made our day! Let us know if we can be of any further assistance. We are always here to help!
Greg Batt
2024.04.09
Initial experience had issues however after contacting management the issues were resolved and my phone is repaired and working like it should be.
Reply from uBreakiFix
2024.04.09
We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Kevin Burrow
2024.03.30
Reply from uBreakiFix
2024.03.30
It was our pleasure to get your all fixed up. Let us know if we can be of any further assistance in the future. Have a wonderful day!
Anita Caraker
2024.03.23
The gentlemen that work here are always so polite, professional, and kind. They never make me feel dumb about my phone or computer! I really like doing business here.
Reply from uBreakiFix
2024.03.23
Thank you for taking the time to provide us with your feedback! We are happy to assist with any other device you may need help with in the future!
Jill Hine
2024.03.19
Reply from uBreakiFix
2024.03.19
Thanks for choosing us for your repair needs. It was our pleasure to get you all fixed up. Let us know if we can be of any further assistance!
Sumanth Chowdary
2024.03.17
Bunch of noobs.... don't know how to fix a phone at all.....In my first experience they replaced a screen and face is stopped working....In my next two visits they didn't even take my phone for service as they said they could not deal a screen damage....bunch of noobs and unprofessional people.
Would give these people 0 if possible.
Reply from uBreakiFix
2024.03.17
Hello Sumanth, thanks for taking the time to leave us a review! We'd love to hear more of your direct feedback regarding your experience and the repair attempts that happened within our stores!
Let's chat more, please call our customer care team at 1-877-320-2237, and select option 3. They are available Monday–Saturday 10am–10pm ET and Sunday 12pm–8pm ET. We'd be happy to help!