Our mechanic, Sam, was extremely courteous and completed the job well/efficiently and is the only reason for the 2 stars instead of one. Our car was simply stuck in the garage and needed a new battery. Not that it should matter, but I am 6mo pregnant and cannot lift a battery for install. My usual travel mechanic was busy. We were told service charge would be $200 plus labor at $180 (which is steep, but they did come in a pinch). The battery we chose was a $200 battery. This is what we agreed and signed to as I knew it was the battery. When I came back out after he finished, he mentioned he went ahead and checked my oil and brake fluid just in case which are quick checks, and I didn’t think anything of it. The total for the service then came out to be $750?? This over twice what I normally pay for a travel mechanic. The math is not mathing.
Reply from Mobile Auto Repair
2026.06.11
Hi Abigail,
thank you for your feedback and recognizing Sam courtesy, we appreciate the opportunity to help you able to provide prompt service when you needed assistance at Mobile Mechanic and Roadside Assistance we believe in being transparent with our customers before any work begins pricing and labor are discussed and approved in this case. The service was performed at your home providing and eliminating the need for Towing waiting at a repair facility or being stranded in addition to replacing the battery you selected we perform charging system and voltage checks. Inspected fluid levels and verified that your vehicle was operating properly. We also installed terminal protection on the positive and negative battery connections to help prevent corrosion and improve battery life the battery included a manufacturers warranty and properly disposal fees for the old battery we also included our goal is not to install a battery mobile service with quality parts, professional, workmanship, warranty protection, and peace of mind. We understand that Mobile service may differ from traditional pricing because it includes the convenience of on-site service, immediate response, specialized equipment, and personalized care. We are grateful that we were able to help you during a difficult time and wish you and your growing family all the best. Thank you again for allowing us to serve you Mobile Mechanic Roadside Assistance checkmark, honest and professional service checkmark mobile battery replacement with warranty checkmark, charging system and voltage testing checkmark battery terminal protection, service, checkmark, starter, and alternator service checkmark repairs and fluid checks checkmark Roadside Assistance and Mobile diagnostics checkmark workplace and emergency service telephone receiver call or text anytime 469-767-9119 thank you for your business and for trusting Mobile Mechanic and Roadside Assistance
thank you for your feedback and recognizing Sam courtesy, we appreciate the opportunity to help you able to provide prompt service when you needed assistance at Mobile Mechanic and Roadside Assistance we believe in being transparent with our customers before any work begins pricing and labor are discussed and approved in this case. The service was performed at your home providing and eliminating the need for Towing waiting at a repair facility or being stranded in addition to replacing the battery you selected we perform charging system and voltage checks. Inspected fluid levels and verified that your vehicle was operating properly. We also installed terminal protection on the positive and negative battery connections to help prevent corrosion and improve battery life the battery included a manufacturers warranty and properly disposal fees for the old battery we also included our goal is not to install a battery mobile service with quality parts, professional, workmanship, warranty protection, and peace of mind. We understand that Mobile service may differ from traditional pricing because it includes the convenience of on-site service, immediate response, specialized equipment, and personalized care. We are grateful that we were able to help you during a difficult time and wish you and your growing family all the best. Thank you again for allowing us to serve you Mobile Mechanic Roadside Assistance checkmark, honest and professional service checkmark mobile battery replacement with warranty checkmark, charging system and voltage testing checkmark battery terminal protection, service, checkmark, starter, and alternator service checkmark repairs and fluid checks checkmark Roadside Assistance and Mobile diagnostics checkmark workplace and emergency service telephone receiver call or text anytime 469-767-9119 thank you for your business and for trusting Mobile Mechanic and Roadside Assistance