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Reviews ( 1023 ) 4.1

Kindra Jackel
Kindra Jackel
2024.05.20
Terrible experience. I want to start by saying that I have never given a business this kind of review before. This company moved us on April 15. We have moved several times over the years, both long distance and locally, and have never experienced this level of incompetence. Several pieces of furniture were significantly damaged and most others received mars and scratches, including a chunk of wood broken off the corner of our dining room table, the top of a chest of drawers separated from the base, a white sofa that was clearly drug along the ground that arrived filthy and with fabric scraped off the back side. I have reached out to the company multiple times, sent photos and have yet to receive any sort of resolution. Your response is puzzling. You "look forward to hearing from me?" I have left numerous voice mail messages and get not return call. You have my contact information. I have tried repeatedly to at least get an email address only to get sent to voice mail, which does not get returned.
Reply from Two Men and a Truck 2024.05.14
Kindra, We apologize for breaking some items on your latest move. We have went ahead and passed this along to management to help speed up this process to start working on a claims process! We sincerely apologize to hear this and look forward to hearing from you!
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Matthew Francis
Matthew Francis
2024.05.18
Awesome
Reply from Two Men and a Truck 2024.05.21
Love to hear this, Matthew!
Leanne Cofield
Leanne Cofield
2024.05.17
These guys were so careful and worked so hard to move our office. They did a great job and were so professional! I highly recommend them!
Reply from Two Men and a Truck 2024.05.21
That’s awesome, Leanne! Sounds like a smoooooth move! Give us a call next time you need help moving!
David McKim
David McKim
2024.05.17
The specific packing crew were fast, efficient, exercised great judgment, and their overall performance was excellent squared. They were friendly and excellent communicators.
Reply from Two Men and a Truck 2024.05.21
Hello David, Thank you so much for rating TWO MEN AND A TRUCK 5 stars! It was our pleasure to help!
Kylee Lewman
Kylee Lewman
2024.05.11
Moved our sleep number bed and frame for us (split frame) - wonderful service, cared well for the bed, very efficient, pleasant people. Thank you so much!
Reply from Two Men and a Truck 2024.05.14
Hi Kylee, Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. See you next time!
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Kyle Richardson
Kyle Richardson
2024.05.06
Rules and guidelines were not explained beforehand. Showed up two hours early with only ten minutes notice. Crew spent more time talking about what they didn’t want to move than actually moving things. Ended up moving more than half ourselves. Did not follow instructions for carrying fragile antiques. Charged us for the extra 15 minutes they showed up before the hour, but rounded up 15 minutes after they were done and charged that again. Will not be hiring again, stick with local movers who actually care about your belongings and their business
Reply from Two Men and a Truck 2024.05.08
Kyle, we cannot apologize enough for the unfortunate experience on your move! We can assure you, the issue has been addressed with the team on your move and proper actions have been taken to ensure the issues you experienced will no longer be a problem. If there is anything more we can do please feel free to give us a call at the office. Thank you and have a great day.
Midwest MSC
Midwest MSC
2024.05.03
Well worth the money. Movers were courteous conscientious and handled all of our furniture with extreme care. The three team members worked extremely hard, agents at the office were extremely helpful and kind. I definitely recommend
Reply from Two Men and a Truck 2024.05.08
We appreciate the recommendation, Midwest MSC! They don't call us the "Movers Who Care" for nothing :)
Kevin H.
Kevin H.
2024.05.03
*Beware** and choose another mover, We used 2 men and a truck just to move the large items from our move and I waited to think of leaving a review or not but the longer I reflect we were RIPPED OFF! First is not a great sign when they get out of the truck and empty a bottle of tobacco spit all over the driveway, We were quoted 3 men for 4 hours. We got 3 people but after showing up the 3rd person laid in the truck the whole time the excuse was she was sick. Which that is fine and we figured they would adjust the final bill but they tried to charge full price! They still overcharge but my wife did not catch and paid the way over priced amount… They marked up almost every doorway in the house that we had to fix our belongings were tossed around like you see the garbage man treat your trash each week.. we will never use 2 Men and a truck ever again and never promote them either. Stay Away and choose another mover….
Brian Sander
Brian Sander
2024.04.23
Worst experience ever. I’ve been professionally moved several times and this is by far the worst. The bill came in 20% over their estimate. They did not wrap things at all and much of my things were broken. I’ve tried to get in touch with them about how to get some replacement value and they never reach back out to me. I have been promised that someone’s gonna call me and it’s been several weeks and no one has. Go anywhere anywhere else but these guys.
Reply from Two Men and a Truck 2024.05.14
Brian, we apologize for this! We always strive to provide 5-star service, but it looks like we fell short with your experience and we apologize for this. We will be sure to speak with our team, find out where the disconnect happened, and implement a new communication structure to ensure experiences like this no longer occur. We appreciate you bringing this up to us!
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Fawn Flores
Fawn Flores
2024.04.22
Jordan, Devin and Micah were amazing to work with! They had an easy going camaraderie and did their job efficiently. There were lots of stairs with my move which made it difficult on them but, they handled it professionally.
Reply from Two Men and a Truck 2024.05.01
That's what we strive for! Thanks for the feedback, Fawn.
Mary Rhodes
Mary Rhodes
2024.04.16
Reply from Two Men and a Truck 2024.05.02
Can't ask for much more than that, Mary! It was our pleasure to help!
Steven Lee
Steven Lee
2024.04.09
Great company. Reliable, competent, friendly.
Reply from Two Men and a Truck 2024.04.12
Thanks for sharing your feedback, Steven!
Cindi Thomas
Cindi Thomas
2024.04.05
Great movers at a great price
Reply from Two Men and a Truck 2024.04.12
That's what we strive for! Thanks for the feedback, Cindi!
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Jerry Cochran
Jerry Cochran
2024.04.05
This is a very professional and clean company. They go above and beyond to make sure the move is pleasant and positive. The moving team very clean and professional and very polite, they kept me informed of everything and did a fantastic job at protecting all my furniture, I would use again and I definitely recommend them if you want a smooth move!
Reply from Two Men and a Truck 2024.04.12
That’s awesome, Jerry. Sounds like a smoooooth move! Give us a call next time you need help moving!
Cierra Spicer_Wheeler
Cierra Spicer_Wheeler
2024.03.23
If I could leave no stars I would. Watched a woman about get hit trying to go around the truck to take her trash out than they block people in watched the elderly man come out right after this and he got upset that he couldn't leave then with ramp down it blocks more. Watched someone about hit my truck right before posting this trying to avoid their dolly they left n middle of the road way very unprofessional thinking that everyone should be trapped so it makes their job easier.
Reply from Two Men and a Truck 2024.03.28
Hello Cierra, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us at the office. Have a great day!
H Engelmann
H Engelmann
2024.03.22
Reply from Two Men and a Truck 2024.03.28
Thanks for the 5-star review, Hope! We appreciate you.
Nolle Bond
Nolle Bond
2024.03.21
Could not leave a better recommendation for Two Guys... the moving team was amazing, incredibly nice, treated all of the items with care, and knocked out the job like bosses. 5/5 would hire again.
Reply from Two Men and a Truck 2024.03.28
We are committed to exceeding our customer's expectations. Thank you for the praise, Nolle!
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Keino Phearse
Keino Phearse
2024.03.20
I needed two apartments loaded up, a storage drop, and to be moved into a new place. Morgan and his crew were professional, courteous, very fast, and thorough! The move was completed well within the five hour time frame!
Reply from Two Men and a Truck 2024.03.28
Teamwork makes the dream work, Keino! We are happy to hear you had a fantastic move with the "Movers Who Care."
Bonnie Anderson
Bonnie Anderson
2024.03.18
My stone dining room table was cracked in the move and I am missing one box. I've called multiple times and can get no response from the office. My movers tried to help me make the claim at the time of my move, but were told I'd have to call the office the next day. Since that time I have been ignored. The movers were great, but beware that this is a move at your own risk situation as they make it impossible to make a claim if you have damages.
Reply from Two Men and a Truck 2024.03.28
Thanks for the review Bonnie. We apologize for breaking your dining room table! If you have not done you already, please be sure to reach out to the office and ask for our General Manager to help speed up this process and we will get a claim going to fix your table. We look forward to hearing from you and sincerely apologize.
marilyn walter
marilyn walter
2024.03.09
We had a complicated move, consisting of several sites, and multiple and difficult stairways. The guys were friendly, helpful and really energetic. Our items were treated like the Crown Jewels. They came in under the original estimate. I have and will use them again. I strongly recommend them
Reply from Two Men and a Truck 2024.03.18
We appreciate the recommendation, Marilyn! They don't call us the "Movers Who Care" for nothing :)