Verified Company
The Chipotle Burger is the very best burger there! Please never take it off the menu.. I enjoy the spinach too.. I love this spot!
This used to be one of my favorite spots! I went last night for the first time in a while and I will say the food was good and the drinks were strong (which is a plus) the only thing that really frustrated me was the service. My friend and I were catching up so we took some time to chat (which was nice) but they took about 25 minutes to take our order and the hostess had to take our order (she was so sweet). The server could have been new, I’ll give him that, but wow. I used to work here when it was Pipers Kilt and the place is small, I remember checking on my customers multiple times, and I don’t know if that really happened until like 2+ hours in. When I asked for the checklist the toast POS was just left in the table. It just felt really disconnected and honestly I had to giggle a bit. I think the younger generation would rather be on their phone than give good service? Or talk to ppl? Idk? When I went to the bathroom, it was worse than I remember, and I worked there for a while…it used to be bad. I still tipped 20% but it was the first time in a long time, I almost didn’t. For the price of the food, I would expect a better service experience.
Reply from Tubby Hook Tavern
Kaitlyn,
It’s clear you have a real connection to this place, and I appreciate you sharing both what stood out and what didn’t feel right during your visit. Your candor about the service and the atmosphere gives us valuable perspective, and we’re always striving to provide a better experience for everyone who comes through our doors. We'll make sure to do better and keep our restaurant top notch for everyone.
We'll do our best, Tubby Hook Tavern
It’s clear you have a real connection to this place, and I appreciate you sharing both what stood out and what didn’t feel right during your visit. Your candor about the service and the atmosphere gives us valuable perspective, and we’re always striving to provide a better experience for everyone who comes through our doors. We'll make sure to do better and keep our restaurant top notch for everyone.
We'll do our best, Tubby Hook Tavern
Reply from Tubby Hook Tavern
Your 5 stars made our day brighter! Looking forward to your return.
Stay Cozy, Tubby Hook Tavern
Stay Cozy, Tubby Hook Tavern
i absolutely loveeeee tubbyhook. its so cozy, it has really good service and the food is top tier. get the chipotle burger medium well and omfgggg
Reply from Tubby Hook Tavern
And we love you, Camila!!! Your excitement for the cozy vibe and the kitchen’s creations truly stands out and means a lot to our team. We’re grateful you feel so at home here and we hope you keep enjoying that Chipotle Burger (FYI is my favorite too!!!)
Warm regards, Tubby Hook Tavern
Warm regards, Tubby Hook Tavern
Comfortable pub atmosphere and great food!
Reply from Tubby Hook Tavern
Larry,
It’s wonderful knowing you felt at ease and left satisfied.
Best wishes from Tubby Hook Tavern
It’s wonderful knowing you felt at ease and left satisfied.
Best wishes from Tubby Hook Tavern
Great wings and on point customer service. Ann was awesome!
Reply from Tubby Hook Tavern
Sharlene!!! Glad to hear you enjoyed both the food and the awesome service from Ann!!! We hope to see you soon.
Until next time, Tubby Hook Tavern
Until next time, Tubby Hook Tavern
I wanted to travel to puerto rico in next year at nine in the morning.
Reply from Tubby Hook Tavern
Cool, wishing you safe travels.
The atmosphere was super clean, cozy neighborhood bar, 100% pure Americana. Medium dark lighting and a few screens with national sports. Slightly loud music at night. The food was delicious, would call it upscale bar/comfort food.
Unfortunately, the staff kind of gave me the ick on both occasions that I visited, the first time i was given attitude from the server before we'd even said anything, it was bizarre. The second visit everything about my order was incorrect, so I just let my partner eat most of it. What I did eat was delicious and would eat again, their menu is creative and delicious. Price point was good. location was convenient. Bathroom was genuinely nice and clean.
Reply from Tubby Hook Tavern
Jessika, we’re happy you enjoyed the food as well as our atmosphere. We’re truly sorry our staff didn't give the best service. We’re taking your feedback to heart and will make sure that you get that friendly service everyone deserves. We'll receive you with a smile next time as well as the correct order.
With care, Tubby Hook Tavern
With care, Tubby Hook Tavern
