Trugreen Casper

Trugreen Casper Reviews

Good rating
3.9
16 reviews Verified
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Reviews (16)
Candy York
Candy York
2023.08.05
I had a variety of questions and Sarah was very helpful and thorough. I was impressed when I saw a note from the tech on the bill regarding what Sarah and I discussed. That's the best communication follow through that I have had the pleasure of receiving in a long time. Thank you!
Reply from Trugreen Casper 2023.08.21
Thank you, we appreciate your business!
J J Reddick
J J Reddick
2021.10.16
Great company, excellent service
Loretta Macias
Loretta Macias
2021.10.04
Reply from Trugreen Casper 2021.10.05
Thank you for the awesome review, we appreciate your business!
Michelle Adkins
Michelle Adkins
2021.05.07
Positive
Professionalism
Quality
Responsiveness
We moved into a house that had been vacant for approximately 15 years. Needless to say, the yard was overrun with weeds, dandelions, and lots of crabgrass. They performed regular maintenance on the yard last summer and already this spring, our yard is looking 100% better!! We have used TruGreen with multiple properties, and have never had an issue. They are always professional, courteous, and do a great job on our yard!
Reply from Trugreen Casper 2021.05.07
Thank you Michelle! We appreciate your business and the kind words.
Michaela Beals
Michaela Beals
2021.04.27
Positive
Professionalism
Jay Brush
Jay Brush
2021.04.14
Have used them for years and have always been very happy with the job they do
James
James
2020.09.17
Critical
Quality
Value
I used to travel for work and used Truegreen for weed control on multiple areas of yard and wanted to kill the weeds so I could plant grass in some problem areas. When I came back to town you would never have guessed I paid a professional service to care for the problem and that they claimed they had been there multiple times to spray. I refused to pay for the service and took care of the problem myself. As a result they turned me over to collections. Luckily I have time stamped pics that I have saved on my computer.....will happily see you in court before I ever pay you a penny.
Melissa Ainsworth
Melissa Ainsworth
2020.08.31
Dustin
Dustin
2020.08.12
Critical
Responsiveness
Very disappointed in TruGreen. Requested a quote via phone and employee came to the house a few days later, mildly glanced around and left quote on front door. Never knocked or attempted to speak with me. The following week I received a call from a rep asking if I was ready to start services? (Pay them) I said I had a few questions, which he had answers for some, but not all. I said I was very interested in their services and had just laid some sod so he recommended we wait a week or 2 and that he would call me the following week. That call never came. 3 weeks later, I received an email stating they had been trying to reach me with no success to start services (pay them). I have zero missed calls or VM’s, so clearly off point. I responded to the email saying I was very interested but wanted to speak with someone, not handle this via email. Never heard from them again. I understand businesses get busy, but why do I need to beg just to get some questions answered. Seems very impersonal. Hope they address that.
Danny Rodriguez
Danny Rodriguez
2020.08.10
A nice job. Thanks
Reply from Trugreen Casper 2020.08.10
Thank you, we appreciate your business!
D. McKinney
D. McKinney
2020.06.05
Ronnie revaz
Ronnie revaz
2019.08.17
David Monhollen
David Monhollen
2019.07.05
My lawn looks 100% better since having trugreen out.
Reply from Trugreen Casper 2019.07.12
Thank you David!
Ryan Man
Ryan Man
2019.06.23
Roger Randy
Roger Randy
2018.04.02
Great people, great business
Zach Edwards
Zach Edwards
2017.08.08