Verified Company
Excellent customer service from ALL staff!! Tandy was absolutely AMAZING!! She went above and beyond to make sure my family and I were comfortable and that we understood their parking terms. I will be using FINE again in the near future.
What customers say about Fine Airport Parking Hobby
Recent reviews
Wonderful place to park. Well lit, friendly drivers, quick, very very clean. Jasmine who I've spoke to on the phone twice is absolutely amazing! She helped me set up my ez tag & told me about the app so i can make future reservations since i fly every month almost and earn points. She's very professional, extremely nice and very helpful. However, I'd give it 5 stars but.... when trying to leave my ez tag apparently let the person next to me out and not me took 10min to get out and (this really isn't a big deal but...) when I was dropped off at the airport the driver said they give you a rose when you return and I was not... how y'all going to promise a girl a flower and it not happen. But seriously it really felt safe and it was easy to find. Flew out of Hobby. Will 100% be parking here every time.
Reply from Fine Airport Parking Hobby
2023.02.23
Hi Justin, thank you so much for bringing this to our attention. We are sorry you had a bad experience. Our goal is always 100% customer satisfaction! Please contact us at cshobby@fineairportparking.com, so we can work to resolve the issue. We hope to hear from you soon!
Reply from Fine Airport Parking Hobby
2023.01.23
Thank you for your review, Omar Ahmed. We appreciate you taking the time to share your experience with Fine Airport Parking - HOU.
Got there and parked.... used the elevator to go down to the main floor and there was the shuttle! Got in and we were taken to Hobby airport. Our truck was there for a week. When we arrived back home we walked outside to transportation and got into the shuttle bus back. Great!!!
Experience!!
Nae and the staff members of Fine Parking are so helpful and pure. I always use Fine Parking and I highly recommend. My heart was first warmed when I started using Fine Parking, kind, willing to help, very interactive and I received a rose, a small and sweet gesture but such a positive impact. Unexpected but very welcoming ever since my first experience I never been any where else. I appreciate the great customer service I wish there was more I can do to such my appreciation as a Loyal customer .
Reply from Fine Airport Parking Hobby
2023.01.09
Thank you for the kind review, Tyanna! We are glad to hear you feel well taken care of!
Dejé mi auto aquí por 20 días aproximadamente en mis vacaciones de fin de año. Cuando llegué estaba en perfectas condiciones al igual que cuando lo dejé. Me gusto mucho el servicio de los pequeños buses que transportan al aeropuerto desde el parqueo ya que fueron muy amables y de mucha ayuda. ⭐️⭐️⭐️⭐️⭐️
Both of my shuttle drivers were amazing! They even gave me a rose when they dropped me off at my car. I will never park anywhere else.
I have used Fine parking at Hobby for three times now . With any issue, Tandy and Brian take care of you like family. The kindness , calmness, and care shown by the crew at Fine , make it a great place . We will continue to use Fine in the future .
Parked on Thanksgiving day they were open fully staffed and friendly. I would park there any day
I would like to thank Jasmin for her assistance in my baggage she realized I had 5 large luggage’s and came looking for me on the 3rd floor without Jasmin help I would had to make several trips back and forth with my 2.5 yr old daughter Jasmin thank you for making my trip a lot less stressful
Tandy was excellent in helping me with a couple things. She was polite and told me no need to rush she had all the time in the world to assist me and told me as soon as I enter the shuttles would be parked on my left they offloaded my luggage so I could just go up and park and come back down to the shuttle and everything will be loaded waiting for me The shuttle drivers were very helpful and polite and quick to get us back-and-forth. Tandy greeted me when returning with roses for my entire family. I definitely will be parking with Fine again and making sure I download my app like Tandy told me to do.
Hey, usually I don’t do reviews but for this I have to share my experience. I was traveling on thanksgiving (I know GHETTO) but there was so much going on, and I forgot where the Turo driver told me where the car was parked and I had no signal. An employee by the name of Courtnee’ was able to help me find the car, she showed me the shuttle that was able to take me directly to the car AND she was able to calm my kids down fr for a second. I definitely would recommend parking here just based off the customer service alone! I appreciate y’all and I thank you once again Courtnee’ for helping me.
My parking experience at fine was easy and simple with the help of Courtnee I was able to park my vehicle and head straight to the shuttle. She made sure I knew where to go when returning and even assisted me when I got back, she's a very pleasant person and I will definitely be parking with fine again.
This airport is very organized caused it’s small and not much traffic. If we go on a trip we choose this airport cause it’s less crazy. You come in and out quickly.
One of the customer service I received from this company was from Ms Jasmine. Very friendly and nice. Will definitely return.
Whew after a long trip it was so good to be back home. The vans had a touch of soul and it was very comforting. To top the cake right before we left out we had the pleasure of being assisting and directing out by Jasmine, she was so nice and polite with her instructions and it made me even more happy to be back home. To add the convenience is everything. Its right in front the airport.
Frequently asked questions about Fine Airport Parking Hobby
How many reviews does Fine Airport Parking Hobby have?
Fine Airport Parking Hobby has 210 reviews on Trustindex, collected from Google and Trustindex.
What is Fine Airport Parking Hobby's average rating?
Fine Airport Parking Hobby is rated 3.9 out of 5 based on 210 reviews. 61% of reviewers gave five stars.
Are Fine Airport Parking Hobby reviews verified?
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