The Wina Villa Seminyak

The Wina Villa Seminyak Reviews

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4.1 | 133 reviews
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The Wina Villa Seminyak
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4.1

| 133 total

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Jane
Jane 2024.12.11
7
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Not in a good location in Seminyak…. ☺ Breakfast has various selections. The pool is located upstairs overlooking rice paddies and occasionally you can see the volcano ☹ The villa is located in a highly congested part of Seminyak. Scooters ride on footpaths making walking a nightmare. Very loud music from a nearby restaurant was heard on first night until 11pm. There’s construction nearby - day and night. Expect construction noise at all hours.
Reply from The Wina Villa Seminyak
Dear Ms. Jane,
Thank you for sharing your feedback with us! We're pleased to hear you enjoyed the variety of breakfast selections and the pool area with its beautiful views of the green fields and the occasional glimpse of the volcano.
We truly appreciate your comments regarding the location. Seminyak is indeed a vibrant and busy area, and while we strive to offer our guests a comfortable experience, we understand that the noise from nearby establishments and construction can sometimes be an inconvenience. We're sorry to hear that this affected your stay, and we will continue to monitor and address these concerns to ensure a more peaceful environment for future guests.
Your input is invaluable, and we hope to have the opportunity to welcome you again under more tranquil circumstances.
Sincerely,
The Wina Seminyak
Audrey
Audrey 2024.04.03
1
Trustindex Verified
Poor WiFi, Poor Management. ☺The staff were nice and tried their best. The location is decent but the road right out front can get bogged with traffic. ☹WiFi didn’t work. I needed to work remotely part of the trip - couldn’t register the wifi upstairs and it went out downstairs while I was working. Staff efforts to “fix” the WiFi were unsuccessful. Ants everywhere in my bedroom and bathroom. Only after complaining for a week did they bring an insect guy. Their initial fix to clean up a giant stream of ants in the kitchen was to wipe them down and spray the counter with Glade air freshener. I’m sure you can guess how effective that was. I tried to be nice about requesting a change in my reservation and refund for the days I wouldn’t be staying - Booking was totally onboard, but the management fought me for a week on it before denying me. Partially ruined what was supposed to be a relaxing vacation.
Isabel
Isabel 2024.04.02
10
Trustindex Verified
☺Sin ninguna duda el personal, es excepcional, siempre amables y con una sonrisa siempre. La camas son muy confortables y la habitación de arriba con su propio baño y con la terraza y la piscina es genial. Hay otra habitación con dos camas en la planta de abajo con su propio baño y un aseo en el exterior. La piscina es maravillosa y con unas vistas espectaculares. ☹La televisión solo tiene un canal YouTube y es imposible ver nada a causa de la publicidad. No hay opción de TV. La cocina está muy mal equipada.
Jonathan
Jonathan 2024.03.28
8
Trustindex Verified
☺We liked the facilities of the villa where they have provided almost all what we needed. The rooms and the other spaces are spacious. We loved the roof top pool with privacy guaranteed. ☹None.
Reply from The Wina Villa Seminyak
Dear Mr. Jonathan,
Thank you for expressing your experience through the review and rating given to us of your recent stay at The Wina Villa Seminyak.
We are really glad to read your review and your recognizing of our staff services as well the villas. Thank you as well for recommending us and we are looking forward to have you again in the near future at The Wina Villa Seminyak.
Warm regards,
The Wina Villa Seminyak
The Wina Resort & Management
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Pratibha
Pratibha 2024.03.12
9
Trustindex Verified
☺Loved the staff. Loved the breakfast and location. It is kinda in middle on Seminyak and Canguu but away from the noise. I opted for a spa in my room and it was just perfect after my long travel. ☹Can't think of anything besides maybe the water heating in the bathroom but that also was workable
Reply from The Wina Villa Seminyak
Dear Mr/Ms. Pratibha,
Warmest greeting from The Wina Villa Seminyak. Thank you so much for choosing The Wina Villa Seminyak as your staycation place and taking the time to write a review for us. The review you provide is very valuable for us as a reference for improving our services, facilities and cleanliness in the future. We are committed to always providing the best service to our guests.
We apologize if there was something unpleasant during your stay at The Wina Villa Seminyak, we hope to welcome you back. Thank you for your support and sharing. Have a beautiful day for you.
Warm regards,
The Wina Villa Seminyak
The Wina Resort and Management
Andrew
Andrew 2024.01.20
7
Trustindex Verified
☺Nice big room' Great pool ☹The place is starting to get a bit run down. Cracked glass, Paint flaking/chipping away. Just feels like it needs a good spruce up.
Silvia
Silvia 2024.01.12
9
Trustindex Verified
Villa molto bella, ottimo rapporto qualità prezzo ☺La villa è molto bella e grande, dotata di tutti i servizi, la pulizia buona. La piscina privata a sfioro stupenda Vicina a tutto ma in una posizione tranquilla, che consente di stare fuori dalla confusione Super consigliata
Reply from The Wina Villa Seminyak
Dear Ms. Silvia,
Thank you very much for sharing your experience during your recent stay at The Wina Villa Seminyak. Your review was really flattered us and we are glad to know that all the services delivered perfectly to our guest. We are really happy to know that you love the concept, services and facilities that we provide for you. We believe a genuine and attentive services that delivered by our team could bring you to another journey.
Once again thank you very much for your positive review and could not wait to have you again at The Wina Villa Seminyak on your next visit to Bali.
Warm regards,
The Wina Villa Seminyak
The Wina Resorts and Management
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Shadiya
Shadiya 2024.01.10
8
Trustindex Verified
Nice villa ☺Very spacious villa and private pool was amazing. We ordered the floating breakfast which was a special experience. The massage was done in the rooms and we even had express laundry service. ☹The aircon in upstairs bedroom wasn't working that well and the bathroom was steaming hot. There was water leaking at front door possibly from the aircon or pool. Central location but it was hard to find grab so we had to walk down to other streets to get alternative transport. Breakfast was usually late and I had to message front desk who came about an hour later than advised.
Reply from The Wina Villa Seminyak
Dear Ms. Shadiya,
Warmest greeting from The Wina Villa Seminyak. A sincere thank you for some positive feedback on Booking.com. And the rest of your comments are most valuable to us and taken very seriously, especially about our air conditioner and our Butler were late serving your breakfast. We sincerely regret to learn that you had unpleasant experiences with us.
We always strive to deliver the best levels of service to our guests and evidently, you did not receive the experience that you expected. Your feedback will be assured that we make any effort to address and improve it.
We hope to see you again at The Wina Villa Seminyak your private villa gateway in Bali.
Thank you for your support and sharing. Have a beautiful day.
Warm regards,
The Wina Villa Seminyak
The Wina Resort and Management
Tanti
Tanti 2024.01.02
9
Trustindex Verified
☺Clean and beautiful room upstair, pool on the second floor with paddy field view ☹Bathroom in the first floor needs fixing
Reply from The Wina Villa Seminyak
Dear Ms. Tanti,
Warmest greeting from The Wina Villa Seminyak. We would like to thank you for stay with us and share your current review regarding your stay with The Wina Villa Seminyak. We are glad to know that you enjoyed your stay at The Wina Villa Seminyak. First and foremost, please accept our sincerest apologize for the inconvenience you have experienced during your stay. It is so much regret to learn that we found the point you have highlighted on your review which appear that we have fallen short certain areas of your experience especially for the bathroom.
We do hope that we have another opportunity to regain your trust with us and that you will give us another opportunity to better serve you in the future.
Thank you for your support and sharing. Have a beautiful day.
Warm regards,
The Wina Villa Seminyak
The Wina Resort and Management
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Irina
Irina 2023.12.18
8
Trustindex Verified
Great location, nice staff ☺Close to every and lots of food options and beach clubs in walking distance ☹Dated. Not overlooking rice fields anymore as this land sold and at the moment unattended and overgrown
Reply from The Wina Villa Seminyak
Dear Ms. Irina,
Warmest greeting from The Wina Villa Seminyak. Thank you very much for sharing your experience during your recent stay at The Wina Villa Seminyak. The rice fields are right opposite our villa at the moment are not in planting season. We do apologize that your stay in our property failed to satisfy your expectation at the moment. We will always try our best to give an excellent service for our beloved guest.
We hope to accommodate you again at The Wina Villa Seminyak your private pool vila gateaway in Bali. Thank you for your kind support and sharing. Have a beautiful day.
Warm regards,
The Wina Villa Seminyak
The Wina Resort & Management
Hazwanwand
Hazwanwand 2023.12.14
10
Trustindex Verified
Pleasant and peaceful place ☺We had a pleasant stay in this villa. The villa looks new and located at the outskirt of seminyak. And there's a mart located right at the entrance of this villa which is very convenience for us. There's also a spa right in front of the villa where i did my hair braids done. And there's also eateries and cafes within walking distance. The check in process was smooth and their staff is lovely. We upgraded our breakfast to floating breakfast and it was so worth it. The food tasted great and the basket is beautifully done using fresh flowers. Water pressure is great. They have complete kitchen utensils. You can enjoy a lush green view while swimming in their infinity pool. The bed is super comfy and we had a good night sleep. Everything is working in this villa. Also my toddler enjoy it so much. We will definitely chose The Wina Villa Seminyak again for our next visit. ☹Nothing
Reply from The Wina Villa Seminyak
Dear Mr/s. Hazwan,
Thank you very much for rating given to us and really appreciate it. Your review and rating was indicating that you love The Wina Seminyak. We believe with our team in delivering their service, they put guest satisfaction on the top and we really glad to hear that you recognize it through your review. We believe it can be a positive motivation from our staff to keep on top of their services to all our guest. Once again thank you for your trust to us and we look forward to have you again on your next journey at The Wina Seminyak.
Warm regards,
The Wina Villa Seminyak
The Wina Resort and Management
Mohammad
Mohammad 2023.11.28
7
Trustindex Verified
Nice! ☺The location and quietness. The staff were great and always accommodating. ☹The air conditioning in the rooms was not cold. It was hot on our first day. But it was resolved by the staff the next day. The villa requires some refurbishments if it wants to attract more visitors.
Reply from The Wina Villa Seminyak
Dear Mr. Mohammad,
Warmest greeting from The Wina Villa Seminyak. We would like to thank you for choosing The Wina Villa Seminyak as your Bali holiday and share us such a good review recent your stay. We do apologize for your inconvenience about the air conditioning, we will make our service better for the future.
Thank you again for your valuable time to write a review and we would like to welcome you again The Wina Villa Seminyak for next vacation.
Warm regards,
The Wina Villa Seminyak
The Wina Resorts and Management
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Nickpearce
Nickpearce 2023.11.07
6
Trustindex Verified
overall great quick stay ☺staff were really friendly and the pool was nice ☹the villa needs a bit of maintenance, and my aircon didn’t work for the first night
Reply from The Wina Villa Seminyak
Dear Mr. Nick,
Warmest greeting from The Wina Seminyak. First, we would like to thank you for take your time to giving us a feedback through booking.com.
We do apologize, if there something based in our facilities that not meet your expectations at the moment. Your feedback is really valuable for us. We will always try our best to giving an excellent service for all our beloved guest. We hope to see you again at The Wina Seminyak your private villa gateaway in Bali.
Thank you for your support and sharing. Have a beautiful day.
Warm Regards,
The Wina Seminyak
The Wina Resort & Management
Anisa
Anisa 2023.11.01
7
Trustindex Verified
☺Not the best villa for honeymoon, it’s pretty basic place to stay.
Reply from The Wina Villa Seminyak
Dear Ms. Anisa,
Warmest greeting from The Wina Seminyak,
Thank you very much for sharing your experience during your recent stay at The Wina Villa Seminyak. We do apologize that your stay in our property failed to satisfy your expectation at the moment. Please be assured that your feedback is very valuable to us in order to improve our services and we kindly ask you to accept our apology. We will always try our best to give an excellent service for our beloved guest.
We hope to accommodate you again at The Wina Seminyak your private pool vila gateaway in Bali. Thank you for your kind support and sharing. Have a beautiful day.
Warm Regards,
The Wina Seminyak
The Wina Resort & Management
Chloe
Chloe 2023.10.23
8
Trustindex Verified
parfait pour quelques jours à Seminyak ☺Villa privée avec piscine dans une petite voie à l’écart de l’agitation de la ville. Piscine très appréciable en fin de journée, literie confortable. Tout était propre et le personnel très serviable et toujours disponible. Proche de Jalan Petitenget avec ses restaurants/bar. Bon rapport qualité/prix
Reply from The Wina Villa Seminyak
Dear Ms. Chloe,
Thank you very much for your excellence rating given to us and it really means for us to keep our spirit and standard up high.
Thank you once again for your trust to The Wina Seminyak and we look forward to welcome you back again in the near future.
Warm Regards,
The Wina Seminyak
The Wina Resort and Management
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