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Reviews (179)
United States |
2024.03.05
Billing Issue & Poor customer servide
I've been using RedX for about 5 years and I'm totally disappointed in the sales rep, the service and response I received from their billing department. I was lied to by the sales rep to get me to sign up and within 3 hours of signing up, I reached out to modify my account and the sale rep told me that there was nothing he could do. I called billing and I was told that there are no managers available to speak to and that they were not able to get anyone to help me address my concern. I will be filing a complaint with the department of Consumer Protection as I was taken advantage of just so the sales rep can make a commission.
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Jeff Tomlinson
2024.01.31
Solved my issue
Steve Davis
2024.01.23
You are all awesome!
Quinton Taylor
2024.01.20
Awesome platform. None other can compare, and the customer service is super nice and fast and the option for a live chat is immediate.
United States |
2024.01.17
Violating MLS Rules
The salesperson never told me that I’d have to share my MLS login and password. This is a $1000 fine and 30 day suspension from my Association if I do this. I signed up just 3 days ago and RedX is refusing to give me a refund of $259 even though the product was not accurately explained to me. I have not used the product at all in the 3 days since signing up, but they still refuse a refund.
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Trevor Frew
2024.01.04
Had a customer service issue with billing and upon checking the situation REDX not only fixed the issue but went WELL beyond my expectations! THAT is how you know you have a success partner!
Deborah English
2024.01.03
Great job assisting with my issue. Took the initiative to explain other things he thought I should know.
Signature Assets Realty
2023.11.29
Answered my question and solved my issue.
United States |
2023.11.08
Sells inaccurate and illegal numbers - AVOID AT ALL COST
I have never owned a home and I am on the DNC list. Recently, RedX has sold my number to various relators to try to help me sell my non-existent home. I've contacted RedX to have them remove my number from their list, but I'm still being flooded with calls from people they've already sold my number to. They never should have had my number in their database to begin with. They are selling inaccurate information and setting up their customer's for lawsuits by including DNC list individuals.
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Nate DiPinto
2023.11.07
Nathaniel DiPinto
2023.11.07
Charged my card $800 for a service I don't use. When I asked for a refund they refused to do so. Scam of a company.
Michael White
2023.10.19
Hey realtors I own hundreds of properties.... and have been getting hundreds of calls due to REDX. Do you know it is illegal to call a DNC number? Do you also know it is illegal for REDX to sell a phone number that is a DNC? It is illegal for any company to sell any phone numbers to any one. It can be a $10,000 fine per call. Go ahead I am reporting every call I get to the DNC. Hey REDX I see you repsonded. It is against the law to sell Phone numbers you should have a SANDS number and you guys should be scrubbing the DNC before you sell to realtors. Don't sell phone numbers that have DNC on them ....... period
Hi Michael, I'm sorry you've been getting unwanted calls. Please contact our office at 1-800-731-7339 ext.4 so we can remove any numbers associated with your properties.
Utah Boarder
2023.10.04
Best lead generation service I've used... would never waste my money on internet leads.
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Moshy T
2023.07.26
Good costumer serves. Good website. To expansive.
Dallas Beardsley
2023.07.18
Redx has the BEST customer service I have ever experienced. Brooklyn is just a doll. I would not be able to use your service without her. And yes, PLEASE GIVE HER A RAISE!!!
sandy nathan
2023.07.06
quick to respond, asked for any other issues and promptly answered all my questions for clarity.
Bryan Rojas
2023.06.23
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Susan Lehman
2023.06.07
Jonathan Metoyer is a valuable employee for the REDX. He has been with me since the beginning. I met him a month or so ago at the Glover U workshop in Ft. Lauderdale, FL and he kindly explained the special that his company is running. I was most interested as I had just signed up for one component part of the program. When I found out the savings I could get using all 3 it was a no brainer. When I returned home he followed up with me when he said he would and got me and my team set up using the dialer. Since then, he has taken a dozen or more calls from me, joined my team on a team meeting via zoom and has always exhibited patience and understanding when we've had a questions. I cannot say enough good things about Jonathan. You are fortunate to have him on the REDX team! Sincerely, Susan. Lehman
Broker and Team Leader
Team Lehman KW Realty
Matt Klages
2023.05.26
Highly recommend if you want to grow your business!
Amyree Washington
2023.04.05
Christian Lawter Did a great job setting up our system, he was very Patient through all of our hick-ups