The Oxford Smile Clinics - Didcot Reviews

James F expertly eased my fears during my appointment, he explained all his observations, the various treaments and patiently answered my many questions. He helpfully explained the procedure and is quite friendly.

Really made a fantastic difference to my feet

10 out of 10 great service lovely staff a1

Treatment fine as always. But timekeeping NOT, 1000 appt at 1045 & 1015 appt at 1030!

I had a tooth extraction with Jas. He was extremely kind and reassuring, afterwards the after care was explained and a card with details about care was given to me. The reception staff were very caring afterwards.

Missed seeing the two Linda's on front desk. But michaela was very good. Never dealt with a bad staff member. Kavita is a super star as always. Thank you ❤️

I’m currently doing Invisalign with Ajay, and I’ve been impressed (and not surprised) by how he’s managed the process from the outset. He takes great care with each review to make sure everything is tweaked optimally for the next batch of aligners, and I have complete confidence in his judgement. I’ve also seen him for other cosmetic procedures and the same is true with them too: In everything he does, he has a great eye for aesthetic subtleties, and I trust him to be as invested as I am in getting the end result just right. Unlike so many other dentists and clinics where you never see the same person twice, the clinic as a whole is a lovely place: the receptionists Linda, Lynda, and Sarah are always friendly and fun, as well as helpful and flexible with appointments when life gets complicated. Trishna is a brilliant hygienist, and Kavita does a wonderful job with horrible Swift treatments for verrucas (always getting nicely creative in helping me cope with the pain!). I’ve been coming here for 4 years now, and I recently left my Bupa dental practice in Oxford to move here for all my dental care; they’re so much better at everything, as well as more affordable (on the payment plan or otherwise). The drive from central Oxford is absolutely worth it; I’m very grateful to have found this place. It’s run by lovely people who care about doing things properly.

Very professional and friendly staff. You can see the whole staff body work well as a team. Nothing but praise.

Easy access with a stairlift and good reception. Excellent podiatrist.

I've had a really good experience at this dentist, and my partner and son now use it too. I suffer from dental anxiety and the whole team are very kind and supportive, from the reception team, to the hygienists, dentists and assistants. They also offer a range of other services so for me it's great to have it all under one roof.

Excellent work, facilities and admin. Little bit expensive but very pleased with the service.

The receptionists are very friendly, with their meet and greet. Saw Aj, who is very professional, but also very kind and put me at ease, when I went to have a couple of fillings redone. I would recommend the Smile Practice 100%

Kind staff

First class

On visiting the clinic today I found the receptionists to be polite well mannered, personable and acomadating to my needs. On attending an appontment for fillings it had turned out I had needed both teeth extracted instead at this point. The dentist had very generously allowed me to pay the original price and so had been understanding of the fact that this was a new procedure for which I had only the money for the previous one and wasn’t aware untill arrival that this was now the case . So I can’t rate them enougth in terms of service and showing empathy towards the last minute ever changing needs of their clieants. As such This had felt like a person centre approach to my treatment and needs and I left felling fortunate and numb.

Had Botox from Ajay to relieve tension in my jaw. The procedure was so quick and gentle - I barely felt a thing! It’s only the first evening and I already feel so much better! I would really recommend paying the Smile Clinics a visit. Thank you to Ajay and his team :)

Lovely caring team

There doesn't appear to be a doctor - patient management system for when emergency patients come in and take priority over patients who have booked appts from 6 months ago. I was made to wait over 30mins in between hygienist and dentist appointment, during the work day when I am super busy. When I queried the reception about this, the response was inadequate and frankly uncaring - with finger pointing across the departments. It's not good enough - sorry. This isn't the first time. I'll probably be moving to the dentist in the Orchard Centre.

This dental practice is called Smile Dentist but lacks a friendly atmosphere, no one smiles!! It had a tense and cold atmosphere. From a patient/customer's viewpoint, I was also unsure about the level of service experienced but can't say that I was impressed. I do wish them well and an abundance of 'Smiles' in the future as this will certainly warm up their space.