Krystle Ward - TMM

Krystle Ward - TMM Reviews

Excellent rating
5.0
66 reviews Verified
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Reviews (66)
Alex Faz
Alex Faz
2024.03.29
Krystle was recommended to us through a friend, but we couldn't be happier that they did. We were buying our first home and it was a nervous first time with lots of information to take on board. We were originally pushed towards using a preferred mortgage lender by our developer. However once we were introduced to Krystle we switched to our own independent with her. She couldn't have been clearer and easier to communicate with and helped simplify all of the confusing bits. She also found us a cheaper rate, after we initially agreed our mortgage which helped save us a little bit extra. Thanks Krystle and I am sure we will come back to you again whenever we require you're expertise. Alex & Karina. X
Reply from Krystle Ward - TMM 2024.04.03
Hi Alex and Karina, thank you for your kind words. It was my pleasure to help you buy your first home and glad I helped make the process less confusing for you :)
Ines Baptista
Ines Baptista
2024.03.28
Very good experience with Kirstle. Highly recommended as a mortgage advisor.
Reply from Krystle Ward - TMM 2024.03.28
Thank you Ines, it was my pleasure to help you and your family buy your first home.
Marjory Abraham
Marjory Abraham
2024.03.12
Krystle is a lovely person and helped me get my equity release through within 2 months. Would recommend her to anyone who wants to release equity from their home. Really knows her job
Reply from Krystle Ward - TMM 2024.03.14
Thank you Marjory. It was my pleasure to help you.
Tolulope Akinwale
Tolulope Akinwale
2024.03.12
We got to meet Krystle when we were at a crossroad in trying to sort our mortgage. Meeting Krystle was the sigh of relief we needed to breathe. Krystle assured us that she was going to get us a mortgage offer and she stopped at nothing until that was fulfilled. We met a lot of stumbling blocks on the way but her resilience, professionalism and empathy helped us to surmount all the hurdles. For Krystle, solving mortgage application issues goes beyond a profession, I saw a high level display of passion and humanity. I can go on and on about Krystle. If you ever get stuck with your mortgage application, I highly recommend Krystle and I am sure you will have a huge testimony like me to share afterwards. Thank you a great deal Krystle, for being so kind, and courteous. You are the best THE MORTGAGE MUM xx
Reply from Krystle Ward - TMM 2024.03.12
Thank you Tolulope for the glowing review. So very happy to help you both and to get your mortgage offer!
adekemi akinwale
adekemi akinwale
2024.03.11
Krystle is an amazing advisor. If you’re stuck in your mortgage process, just contact the mortgage mum, Krystle has a solution for every mortgage problem, even for a bad credit. I highly recommend Krystle because I have experienced her professional expertise first hand. The mortgage mum came through when we had lost all hope on our mortgage. Thank you Krystle!
Reply from Krystle Ward - TMM 2024.03.11
Thank you for the review Adekemi. So pleased to help you both. It was a very good (emotional) day for all when your offer was issued 😃
Steve Ansell
Steve Ansell
2024.03.07
I would like to highly recommend and thank Krystle for her help and advice getting this purchase completed efficiently. This is not the first time I have worked with Krystle, but it was the same quality and speedy responses when needed. Thank you for all your help and advice. Steve A.
Reply from Krystle Ward - TMM 2024.03.08
Thank you Steve. Happy to help, glad you were happy again with your experience :)
Cristina Einholt
Cristina Einholt
2024.02.19
I highly recommend Krystle, an absolutely brilliant mortgage broker, providing professional, and friendly advice from day one. As first time buyers the process was very new to us, and without her this would’ve been quite stressful. She explained everything to us in simpler terms, and offered advice from her extensive experience and knowledge. She works hard for her clients and ensures their satisfaction. We would give her 10 stars out of 5 if we could, best customer service we’ve ever received.
Reply from Krystle Ward - TMM 2024.02.20
Thank you Cristina for such a kind review. It has been a pleasure to help you both. I can not wait to hear that you finally have the keys to your first home! :)
Bryony Morley`
Bryony Morley`
2024.02.06
Krystle is friendly, professional and very knowledgeable. She helped to outline affordable options for our re-mortgage , securing a great fixed-term rate which we wouldn't have got ourselves. Would highly recommend.
Reply from Krystle Ward - TMM 2024.02.06
Thank you for taking the time to write a review Bryony. Pleased to help you both.
Isabelle Gilkes
Isabelle Gilkes
2023.12.06
Really pleased with the service we received with Krystle! Great to have someone explain everything thoroughly especially being first time buyers. We appreciate the time she invested, especially having submitted 3 applications for us as interest rates have reduced. We’d happily recommend her to other first time buyers.
Reply from Krystle Ward - TMM 2023.12.07
Thanks Izzy! Pleased to help you both 🙂
Lee S
Lee S
2023.12.04
Would absolutely highly recommend Krystle. She is absolutely amazing. So transparent and excellently explained our process with our mortgage. Helped, and saved us so much. Thank you Krystle 😊.
Reply from Krystle Ward - TMM 2023.12.04
Thank you Lee, pleasure to help you and pleased to help you save money!
Kasia Lydka
Kasia Lydka
2023.12.04
Krystle is a great mortgage advisor, she has been helping me for nearly a year since I started looking for a new home. And my dream has finally came true, thanks to her hard work. Krystle is very professional and always at the end of telephone line when you need to ask questions or need some advice. I would 100% recommend her service as you definitely won't be disappointed.
Reply from Krystle Ward - TMM 2023.12.04
Thanks Kat, I am so happy to know that you and your family will be in your own home for Christmas. Such wonderful, happy news :D
David Walkland
David Walkland
2023.11.29
Krystle has been absolutely outstanding for us and our mortgage application. We were told our current landlord was going to sell the house we were living in so we had to move asap. This started a journey to us trying to buy a house and we contacted Krystle to see if this was possible. We spoke on the phone on the Monday and by Friday we had a mortgage in principle, allowing us to search for a place to live. Within two weeks of that, we had our mortgage application accepted completely. This wouldn't of been possible without Krystle going out of her way to talk to lenders about our specific circumstances, which included benefiting from the childcare cost decrease in April 2024 and finding out which lenders would take that into account. Without that, we would of never been able to borrow enough to buy. Couldn't recommend her enough.
Reply from Krystle Ward - TMM 2023.11.29
Glad to help you David. Pleased we could find a creative solution to your problem and can't wait to see you all move in to your new home. Thank you for taking the time to write the review :)
Emily Dolton
Emily Dolton
2023.11.21
Krystle arranged our remortage this week and I couldn't have asked for a better service – prompt replies, huge knowledge, great answers to all my (many!) questions. Krystle completely took any stress out of the process and explained all the details of the various mortgage options really clearly. The whole process took far less time than I had anticipated, both in terms of speed of getting the mortgage approved and in place, but also that it took very little time and input from us as Krystle’s way of working is so efficient. A real pleasure to work with – I’d highly recommend Krystle to anyone looking to get a new mortgage or remortgage. Thank you Krystle!
Reply from Krystle Ward - TMM 2023.11.21
Thank you for taking the time to write such a lovely review and for trusting me with your mortgage. It has been my pleasure to help ☺️
Gordon Scollay
Gordon Scollay
2023.11.02
Very helpful, great knowledge of the mortgage market and first class advice and service, highly recommend.
Reply from Krystle Ward - TMM 2023.11.03
Thank you for writing such a nice review Gordon.
Jon Eykyn
Jon Eykyn
2023.11.01
Would happily recommend Krystal to others. We used her for our first mortgage and came back a few years later to renew. Shes great at explaining all the complexities easily and went the extra mile for us to secure a fantastic rate.
Reply from Krystle Ward - TMM 2023.11.02
Thank you Jon, pleased to help and I love seeing the progress of your beautiful home!
Siân Young
Siân Young
2023.11.01
We were introduced to Krystle via an estate agent following a property viewing (back in 2019) and we are so glad that our paths crossed! Krystle was a vital part of our journey to finally securing our dream family home, which we moved into in November 2020! With this being our fourth property purchase, we have communicated with various mortgage advisers over the years. Krystle far exceeded our expectations and any service we had previously received. So much so that we have since recommended her to numerous friends and family members, and she has successfully helped them too! Krystle really does go over and above and genuinely cares for her clients. We still keep in touch now and will certainly be returning when our current mortgage terms expires! Thank you for all of your help & efforts in making our dream home a reality Krystle 😊
Reply from Krystle Ward - TMM 2023.11.02
Thank you Sian, pleasure to help you and your lovely family buy your dream home 😍
Vikki Simpson
Vikki Simpson
2023.11.01
Being first time buyers in the current climate is scary and daunting BUT Krystle made this process for me and my partner so smooth and gave us confidence that we could do this. No question is a silly question - Krystle has always been available to breakdown the meaning of things during the process of buying our first home. Krystle has gone above and beyond to help us with our mortage and other products that needed to be sought. Krystle, you are amazing at what you do and I will 100% be recommending you to family and friends and using your services in the future ❤️
Reply from Krystle Ward - TMM 2023.11.01
Aww Vikki very pleased to help you. Can't wait to see a photo of you outside your new house 😄
vanessa swann
vanessa swann
2023.10.31
I highly recommend Krystle to anyone looking for financing options and broker support. Krystle acted professionally throughout the process of helping me to choose the best option that would fit all my requirements and was thoughtful and caring. She came up with options that I wouldn’t have been able to access myself.
Reply from Krystle Ward - TMM 2023.11.01
Thank you Vanessa. Pleased to help and glad you can now finish your project :)
Lynda Oliver
Lynda Oliver
2023.10.31
Very knowledgeable, a great help to explain things
Reply from Krystle Ward - TMM 2023.11.01
Thank you Lynda
Luke Tew
Luke Tew
2023.10.18
Krystle is always great and so helpful throughout the whole process. She's very knowledgeable and was more than happy to explain the minefield of mortgages and insurance to me when I was a first time buyer. When it came time to re-mortgage a few years later she's been so helpful and made the process so simple and easy for me.
Reply from Krystle Ward - TMM 2023.10.18
Thank you for the review Luke. Pleasure to help you and pleased I made it easy for you :)