Shelley Walker - The Mortgage Mum Reviews

The Mortgage Mum company is indeed a truly professional company. This was evident in terms of the minute details of their documentation and system processes, at our very first meeting with Shelley Walker from The Mortgage Mum. Shelley was very confident that she would be in a position to help us. During that online conversation, for the first time in six months we felt hopeful. That, there was a possibility Shelley would be able to over come the barriers that a big company such as HSBC had put in place to refuse us an extension on our existing mortgage. These barriers or reasons were hard facts in terms of our citizenship, our place of residence, our employment status and more importantly, our age. Mortgage Mum was successful in getting us a lender even though HSBC did not want to consider us. This, in spite of the fact that we did not default even once in the last 20 years on repaying our mortgage monthly EMI's to them. Though the process took its time, she was constantly chasing the lenders to get a decision in principle from them as soon as possible and which they did. We are indeed thankful to Mortgage Mum with special mention of Shelley walker and her assistant Amy and would recommend their company and services to residents as well as non residents in the UK who are looking for a mortgage.

I had the pleasure of speaking with Shelley Walker recently regarding a potential career opportunity. Shelley impressed me with her deep industry knowledge and genuine enthusiasm for helping candidates like myself succeed. Her professionalism and approachability made our discussion both productive and enjoyable. Shelley demonstrated a keen understanding of the intricacies of the role and provided valuable insights into the company's culture and expectations. She took the time to understand my career goals and aspirations, offering valuable advice on how to align them with the opportunities at hand. Her communication style was clear and engaging, fostering a collaborative atmosphere where ideas flowed freely. Shelley's commitment to transparency and her willingness to address any questions or concerns exemplified her dedication to ensuring a positive candidate experience. Overall, Shelley Walker left a lasting impression as a competent and supportive professional. I look forward to the possibility of working with her in the future and would highly recommend her expertise to anyone seeking career guidance or opportunities within the industry.

Working with Shelley has been an easy stress free process from start to finish. Shelley has great knowledge and excellent advice. Would recommend Shelley and the team if you are after excellent customer service.

Shelley, was able to answer all my queries, giving me comprehensive guidance as well highlighting things to be aware of. The call I had with Shelley has given me the knowledge and tools to be able to progress my dream of building my own home. Watch this space and thank you Shelley 😊

Swift, responsive and archived amazing results for us! Saved us over £400 per month!!!! Would not use anyone else ever again, been fooled before and so glad we used Shelley instead!

Great initial call with Shelley, she was very professional, really reassuring and kind to our mum who needs a small mortgage on her mortgage. Second time our family has benefitted from Shelley’s services and we will always recommend the Mortgage Mums

I'm new to the UK mortgage system, and when I mentioned this to Shelly, she immediately began explaining things in simple terms, taking it step by step. She listened attentively to my questions and advised me to prepare and contact her early before beginning my house search. Her reassurance that she would support me throughout the journey was a huge relief. Shelly made me feel confident and assured in navigating this process. Additionally, she also informed me that she offers commercial mortgage services. I highly recommend her to anyone looking for houses or commercial buildings.

Shelley is very professional answered all my questions and is the best broker I’ve ever spoke with. I look forward to working with her. 10/10 A*

Wonderful service provided by The Mortgage Mum. We finally completed on our first home and couldn’t be more grateful with all the help received by Shelley at The Mortgage Mum. For anyone looking for a Mortgage I would 100% recommend them.

We have just completed on another house using Shelley and I couldn't be more pleased with the service provided. Shelley has been outstanding throughout and nothing is ever too much hassle for her. She also managed to find me a great rate during these very hard mortgage times so I cannot thank her enough. Would highly recommend her to anyone lookongnforba broker and will be using her again for all my future purchases and remortgages

Highly recommend Shelley. She is easy to communicate with, explains things well, plus she helped us to take some equity against our house. Our case wasn’t straight forward in the end, but Shelley pushed to get us to the finish line. We would certainly use her again when our rate is up.

Shelley has been fantastic. Being a new buyer, we had plenty of silly questions however, Shelley left us with certainty in every regard. She was always available and dealt with any issues we had with third parties. I would highly recommend her services.

Shelley is simply the best mortgage broker in the business - and I should know I've worked with plenty of them. She helped me with a BTL and residential mortgages - working her magic to get me the equity release I needed as well as securing the mortgage terms that worked best for me in this really tricky climate. Shes also just lovely and calm - really helpful when I started to panic! Shes helped me buy my dream property and I cant thank her enough. Work with Shelley - you wont regret it! Amisha

Shelley has been so so helpful and works incredibly hard to get you the best deal. She is extremely knowledgable and makes a stressful process, completely stress-free! I would highly recommend using Shelley as your mortgage broker, she’s amazing! 😁

Buying a home can be a difficult time if you don't have a professional by your side. Shell made this whole process seem simple to me as well. Professionalism, promptness and speed are the words that can describe Shell. I recommend with the greatest confidence to all those who are looking for housing in the most advantageous conditions. Thanks Shell!

Extremely helpful, approachable and very knowledgeable

Shelley is amazing! She has helped us twice to get the houses/mortgages we wanted despite us thinking we wouldn’t be able to! Our last house purchase was time sensitive and Shelley worked so hard to get the mortgage agreed for us - looking into different options for it to be possible for us even though the likelihood wasn’t looking great! She works magic! Shelley has now been helping us in the process of getting our first investment property - she’s so knowledgeable and approachable. Couldn’t ask for someone better to help us with the process. I will forever recommend Shelley! Liv & Harry :)

I recently completed my remortgage with Shelley and the team at the mortgage mum and cannot recommend their services enough. Shelley is a wonderful person to deal with and goes above and beyond each time I come to her with a mortgage. She genuinely is a huge asset to have behind you and as to date has never failed to find a solution to any problems I have thrown at her. She, and the team at the mortgage mum, will always be my first phone call when enquiring about any future mortgages, thank you all!

Shelley has been amazing from start to finish. She produced-my mortgage report firstly for court and then arranged my mortgage with no issues or hiccups . She is professional while being friendly and supportive. She has made the whole process run smoothly and efficiently. Thank you so very much Shelley.