Katie Brown - TMM Reviews

Kerri Lister 2025.08.31

     

Katie made the whole process less daunting, nothing was too much trouble, all questions answered without hesitation. Outstanding service from her and The mortgage mum constantly providing exceptional service. I would 100% recommend Katie,

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Reply from Katie Brown - TMM 2025.09.03

Thank you for your kind review Kerri!
Hope you and Poppy the boxer are very happy new your new home 🏡🐶

Leanne 2025.07.10

     

A Stress Free Experience for a First Time Buyer! As a first-time homebuyer, I was really nervous about the whole mortgage process. Katie walked me through every step, answered all my questions (and I had a lot!), she also made sure I felt comfortable and informed. She was always available and super responsive, even on evenings and weekends. Thanks to Katie, I got a great deal last minute on a mortgage saving a lot more money than if I went with my original provider. I highly recommend her to anyone looking for a mortgage!

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Jodie Coates 2025.03.20

     

Katie has helped me massively at a very stressful time (buying and selling) she has taken the stress of sorting my insurances away from me and sorted everything, great communication throughout. Thank you

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Reply from Katie Brown - TMM 2025.04.17

Thanks Jodie - hope you are enjoying your new home!!

Anna B 2025.03.19

     

I have worked with Katie since my first mortgage and recently my remortgage. As a first time buyer with a lot of questions, she put me at ease and made the whole process understandable and less daunting, helping in any way that she could. With my remortgage she has managed to knock years of my mortgage and saved me thousands! I would 100% recommend Katie, she is friendly and professional. Thank you!

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Reply from Katie Brown - TMM 2025.04.17

Pleasure as always Anna - so great to see our plan from the start working so well :)

Lance Cawley 2025.02.05

     

Katie has been brilliant and advised me on the best life insurance/income protection products and was patient while i got organised and decided which policy i wanted to proceed with. Thanks for your help and quick replies. Also very happy with the mortgage mum team (Liz and the admin team) from start to finish. Easy process, cheaper than most (fees wise) and helped me stay stress free! First time buyer so I appreciate the speedy responces and getting things sorted promptly. I also appreciated the extra weekly emails, chasing my solicitors, to push forward (from the admin team). These chases were after my mortgage was in place and I had already paid them. Which to me, shows they care and eager to help all the way through to completion! Amazing service. Glad i chose this company. Thanks, Lance.

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Reply from Katie Brown - TMM 2025.03.19

Thank you so much for your lovely review Lance! Glad to hear you were happy with our service :)

Abi Denmead 2025.01.17

     

Katie has been absolutely brilliant from start to finish with our mortgage process. As first time buyers she has explained simply and thoroughly making the experience stress free and exciting. We could not recommend her enough.

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Reply from Katie Brown - TMM 2025.01.17

Congratulations again on your First Home!! So happy for you both - look forward to guiding you again in the future :)

James Godbold 2025.01.17

     

Katie was absolutely brilliant for me and my partner from start too finish made the process so much less stressful, would 100% recommend her too anyone who is looking!!

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Reply from Katie Brown - TMM 2025.01.17

Thank you so much for the review James. Enjoy your new home!

Karl Gill 2024.12.11

     

Being a first time buyer I thought the process would be very difficult and confusing but dealing with Katie and the mortgage mum team they was amazing. They answered and talking me through the whole process start to finish found me the best rates. I would highly recommend using Katie and the Mortgage mum team. Thank you so much ☺️

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Reply from Katie Brown - TMM 2025.01.17

Thank you so much for taking the time to leave a review Karl - happy to assist & look forward to speaking with you again in the future :)

kate steiner 2024.11.22

     

Katie has been the best kind of advisor, calm confident and hugely well informed. She moved my thinking on loads about what was financially possible. Id very much recommend her.

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Reply from Katie Brown - TMM 2024.11.25

Thank you for taking the time to write a review Kate! Hope all is well :)

G J 2024.11.14

     

Recently used Katie at The Mortgage Mum for a new mortgage product and I can't recommend her and her team highly enough. The process was so clear and smooth, Katie was so helpful, professional, and friendly. Responses to questions were always prompt and clear, even outside business hours. Highly recommended if you're looking for a new or renewal on your mortgage. Gary.

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Reply from Katie Brown - TMM 2024.11.14

Pleasure assisting with your mortgage Gary. Look forward to speaking to you again in the future :)

Cat Bolton 2024.11.03

     

I would 100% recommend using Katie if you are looking to renew your mortgage. Katie is so friendly, helpful and always answered any questions we had promptly. The whole process was made super easy and Katie secured us the best interest rate which was available. We are really grateful for her time and effort.

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Reply from Katie Brown - TMM 2024.11.07

Thank you for your kind words Cat! Look forward to assisting you again in the future :) x

Wallis McWilliams 2024.09.03

     

Katie has been amazing every step of the way in such ring the best mortgage deal. Nothing was too much of an ask, even through switching houses Katie couldn’t have been more helpful. Thank you again for all your help, I will definitely be recommending Katie to friends and family.

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Reply from Katie Brown - TMM 2024.09.03

Enjoy your new home Billy! Lovely assisting you with everything :)

Sheena Poole 2024.08.30

     

Katie is the nicest, calmest, most patient mortgage advisor. Definitely recommend Katie. My husband and I were unsure if we could afford to move house and we approached Katie for some advice. She was amazing! So supportive and not pushy at all. When we felt as though we were ready we went back to Katie a few months later. She remembered us and was accommodating and moved really fast! She hunted out the best deals that suited our situation and found us our mortgage for our dream home. Katie is so lovely! We will be using Kaite when we need to remortgage. Katie's colleague even helped us with our insurances free of charge. 10/10, if you need a mortgage then please speak with Katie. Thank you for everything Katie :)

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Reply from Katie Brown - TMM 2024.09.03

Thank you so much for a lovely review Sheena! I hope your family are settled in your beautiful new home!
Look forward to speaking to you again in the future :)

Michaela Dickson 2024.08.05

     

Second time we have used Katie. We would not hesitate in recommending her - very professional, extremely helpful snd giving great advice and support. Took a lot of stress out of the re-mortgage process. Thanks again Katie for all your help and keep up the good work.

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Reply from Katie Brown - TMM 2023.12.06

Thanks Michaela! So glad I could help :) x

Brad Randall 2024.07.22

     

Would definitely recommend Katie, I didn’t have much of an idea to what I was doing as it was my first time buying a house, she ran through all the steps and helped me every step of the way.

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Reply from Katie Brown - TMM 2024.07.22

Enjoy your first home Brad! Look forward to speaking with you again in the future :)

sam dearden 2024.07.03

     

Fantastic service would highly recommend I was kept updated all the way trough I’ve used other brokers in the past and was always me looking for a catch up with Katie I didn’t have to contact her once she was on the ball every time !

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Reply from Katie Brown - TMM 2024.07.03

Pleasure to work with you Sam. Look forward to many more as you build your empire ☺️

Erica Bennett 2024.07.02

     

Katie was such an amazing help with buying my first home. I'd have been lost without her guidance and she made sure everything was properly sorted before putting my mortgage application through. She was also great at keeping me informed, she would even reply to me outside of working hours to reassure my anxious little brain 😂🤍 Thank you so much Katie! 100% recommend x

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Reply from Katie Brown - TMM 2024.07.03

You’re so welcome Erica! Enjoy your first home & look forward to speaking to you again in the future 🏡🤍

ashlea ward 2024.06.26

     

Would definitely recommend Katie as a mortgage advisor! She made the mortgage process so much easier and made sure I understood everything along the way as it was my first home and I was clueless! She also offered support through colleagues finding the best insurance policies for me which was appreciated and less daunting doing it within the mortgage mum. Thanks again Katie! 😊

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Reply from Katie Brown - TMM 2024.07.03

Enjoy your first home Ashlea!! 🏡 Look forward to assisting you again in the future x

Esme Hutton 2024.06.18

     

I found Katie after enquiring on The Mortgage Mum website. Right from the start she was so friendly, attentive and provided all the information we needed. Always happy to answer any questions or concerns I had. I would recommend Katie to anyone who needs help with mortgages and look forward to working with her again when we come to remortgage. Thank you Katie! :)

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Reply from Katie Brown - TMM 2024.07.03

Thank you so much for taking the time to write a review Esme.
It’s an honour to be a part of your home journey ☺️
Speak soon in the near future! x

Jacqueline Cheshire 2024.03.26

     

The service and support given by Katie was first class. I am an older woman, who has never had to apply for a mortgage before and I was anxious to say the least! But Katie guided me through every step of the way, often answering questions that I already had the answer to, but being really supportive with helping me out and reassuring me. I would highly recommend Katie Brown to anybody who is looking for mortgage advice and have already recommended her to my Son. Fantastic advice xx

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Reply from Katie Brown - TMM 2024.04.09

Awh Jackie I absolutely LOVE the photos!! Glad you got my little gift :)
Hope you're all settled in!