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Reviews ( 495 )
kamil nowacki
2024.07.23
The best experience we had so far with mortgage advisors. Carl our advisor been so helpfull during whole process of getting new mortgage for our second house purchase. He dealt with everything professionally from mortgage through home insurance and life insurance. Definitely will be in contact for the future and wiil be recommending to friends and familly.Thank you again Carl
Kirsty Ashton
2024.07.17
Tom and the team were knowledgeable, helpful and supportive during the whole process! Purchasing a new house can be stressful, but Tom was constantly on hand to answer any questions and spent significant time in helping me find the right mortgage. I fully appreciate all of his hard work and the time/advice he has given me. I am very grateful - thank you!
Lucy Burnett
2024.07.11
As first time buyers with no clue what we are doing, going into this process was very daunting. Thankfully we had Jon to help us who explained each step and nothing was too much for him. He’s gone above and beyond to help us and we couldn’t be happier with the service we received.
Reply from The Mortgage Store
2024.07.11
Thanks Lucy: it was a pleasure to help you and Josh, and wish you and your family, all the best for the future in your new home.
Michał K.
2024.07.10
full professionalism, great contact and service, worth recommending
Reply from The Mortgage Store
2024.07.12
Thank you for this great review, Michal. It's a pleasure helping you both purchase your property and protect yourselves.
Sally Stirland
2024.07.10
Great service, informative and helpful!
2024.07.03
2024.07.03
| United Kingdom
Couldn’t ask for more
Shadi from the mortgage store was fantastic support from start to finish.
No matter the day or time even weekends he was available to answer questions.
Helped us beat the mortgage rate we got by a decent amount that we were happy to go with it
Kept us in the loop with how the rates were changing etc.
10/10 for service and a very reasonable price!
Thanks for all the help.
Matt & Sam
Andrew M
2024.07.02
Carl was extremely helpful and listened to what our needs were for our mortgage. He explained everything clearly and replied to any questions we asked, even speaking to us after normal office hours. He made the whole process hassle free and will definitely be using his services again in the future. Would highly recommend anyone who needs advice to get in touch with him.
Mujtaba Syed
2024.06.27
Great experience with Ryan at the Mortgage Store Caldwell throughout my whole house purchase. From help finding the right house based on the best mortgage options in my circumstances, getting the mortgage offer agreed efficiently and answering my many questions through to completion. Thanks!
Beckie Ross
2024.06.25
Could not recommend Jon enough. He has gone above and beyond for us, and been nothing but supportive, helpful and kind throughout process.
Thank you so much Jon!
Reply from The Mortgage Store
2024.06.25
Thanks Beckie; so pleased for you all that we got there in the end. Wish you and the family all the best for the future in your new home.
Paul Giller
2024.06.20
Outstanding service! Jon is Brilliant, set our minds at ease and found us the best available deal on the market! wouldn't use anyone else.
Reply from The Mortgage Store
2024.06.21
Thanks for the kind review Paul, it was a pleasure to help.
Paul Christie
2024.06.20
Jon was fantastic from start to finish.
Kept us up to date with any changes and was always quick to respond to calls or emails.
Can't recommend Jon highly enough after all the running around he did for us. Nothing was too much trouble
Reply from The Mortgage Store
2024.06.20
Thank you Paul. Wishing you both all the best for the future in your new home.
Daisy Pickersgill
2024.06.19
Jon was so helpful with every stage of our application. Thank you so much!
Reply from The Mortgage Store
2024.06.20
Thank you Daisy: I wish you and Reece all the very best for the future.
Sam Wathey
2024.06.14
Could not recommend enough. Nothing too much trouble, went over and above. Thanks for everything Jon.
Reply from The Mortgage Store
2024.06.17
Thanks Sam, wishing you and the family all the very best for the future in your new home.
Olivia Stapleton
2024.06.05
Jon was brilliant. He guided us through the whole process and was especially supportive of us being first time buyers. He went above and beyond for us - he took the time to understand what we wanted and found the right options for us. We’re so grateful for all his help and guidance.
Reply from The Mortgage Store
2024.06.05
Thanks Liv. It was a pleasure to help and I hope you and Jacob have many happy years together in your new home.
Stacey Laverick
2024.06.03
Jon made our Buy to Let Mortgage process so effortless and got us a better deal as soon as the rates came down. Any queries / questions were answered promptly and was always at the end of the phone if we needed to speak. I would highly recommend Jon and his team and will be going back for when we purchase our next Buy to Let Property.
Reply from The Mortgage Store
2024.06.03
Thank you Stacey: look forward to working with you again in the future.
Chloe Glazzard
2024.05.31
Jon was absolutely brilliant, very patient, understanding and explained everything clearly. Jon got me the best deals compared to other advisors that I had spoken to and made it so simple! Will 1000% recommend and will use him again. Thank you!
Reply from The Mortgage Store
2024.06.03
Thank you for your kind review Chloe. We wish you all the best in your new home.
Cristiana Capponi
2024.05.30
Great service, highly recommend.
Paul was always available.
He answered all my questions, (and not late that 5 min)never missed one.
I had issues with my solicitor,
(things were difficult for me sometimes) but he fought for my needs and points.
A man of principles and values.
francesca Varraso
2024.05.29
Paul guided us through the whole process, he’s very knowledgeable, professional and was extremely patient with us! He’s always on hand when needed and took a load of our shoulders, all with a smile. I would highly recommend and will definitely use again.
Thank you.
Reply from The Mortgage Store
2024.06.04
Thank you for leaving this amazing review, Francesca. I'm glad we were able to get things sorted for you quickly with interest rates fluctuating so much!
Owen Rees
2024.05.29
Paul has done an amazing job with all his efforts in finding us our mortgage. He was really helpful, quick to respond and explained everything in detail. Would highly recommend and can’t thank him enough
Reply from The Mortgage Store
2024.06.04
Thank you for taking the time to write this great review, Owen. It's great working with you to get what you wanted quickly and I'm looking forward to working together in the future.
wesley payne
2024.05.23
Highly recommend Jon at , The Mortgage Store.
Great bloke and helps every step of the way.
Reply from The Mortgage Store
2024.07.11
Thanks Wesley. Pleasure to help and all the best for the future.