The Plumbing Pros

The Plumbing Pros Reviews

Excellent rating
5.0
392 reviews Verified
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Reviews (392)
Mark Karpeles
Mark Karpeles
2024.04.10
Polite, on time, and did a great job. The plumber found other little problems and saved us another plumber visit in the future. Highly recommend The Plumbing Pros!
Reply from The Plumbing Pros 2024.04.11
Mark, We are so glad to hear of your satisfaction with our service! It means a ton that you took your time to leave feedback. We are honored to be your plumber.
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Vish J
Vish J
2024.04.10
When I had to replace my water heater I was looking for 3 things - someone who will answer all my questions and help me make an informed decision, offer reasonable cost, and do the work reliably while being flexible with the appointment time. Steve aced all of it. He patiently answered all my questions and helped me decide between a tank vs tankless heater. His cost was reasonable. The work done well done and everything was setup to code standards. He was also very flexible and worked around my schedule. Losing water heater in the middle of the winter is really a crisis scenario and he helped me get running hot water as quickly as he possibly could. I would certainly recommend Steve's The Plumbing Pros to anyone looking for a water heater replacement. You will be happy choosing Steve. I certainly was!
Reply from The Plumbing Pros 2024.04.11
Vish, Thank you, Such great feedback and recommendation! I enjoyed our discourse and am so happy you gave us the opportunity to earn your trust and business. Glad we could help out with the water heater. May your days be filled with hot water and happyness.
Junghee Baik
Junghee Baik
2024.04.09
Reply from The Plumbing Pros 2024.04.09
Thank you so much for leaving feedback with us. We are very happy to hear you were satisfied with our plumbing service work at your home.
Fred Guarcello
Fred Guarcello
2024.04.04
Just had new water heater installed within two days of notice as well as several general plumbing tasks needed around the house. all performed with professional and experienced technicians. Stayed with the job until thoroughly checked out for any problems. Great work! Thanks!
Reply from The Plumbing Pros 2024.04.05
Fred, Thank you so much for taking the time to leave us a positive review on google. We are thrilled to hear that you were satisfied with our services, especially regarding your water heater and various plumbing projects. It was a pleasure working with you on these projects and I'm glad to hear that everything is working smoothly for you now. At The Plumbing Pros, we take pride in providing top-notch plumbing services to our customers, and it's always rewarding to receive feedback like yours. We understand how important it is to have a reliable plumber you can trust, and we are grateful for the opportunity to be that for you. If you ever need assistance with any other plumbing needs in the future, please don't hesitate to reach out to us. We are always here to help. Thank you once again for choosing us and for your kind words. Best regards, Steve Lee
Brennan Toohey
Brennan Toohey
2024.04.03
Steve Lee and his crew at Plumbing Pros showed up on time and completely ready to do the work that we agreed on. They completed the work left the work area clean as a whistle and all this for a very reasonable price. Thanks for working us in in such a short schedule. defiantly a 5 star company.
Reply from The Plumbing Pros 2024.04.04
Brennan. You and your wife are always a pleasure to work with. Very glad you’ve chosen to use our services over the years! Thanks for taking time to share your plumbing service experience on this platform. Here’s hoping you don’t need us to soon again :)
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Paul DeVito
Paul DeVito
2024.04.02
This is the plumbing company to use for your next plumbing job hands down. Steve was able to design my needs with a phone call and a few photos. The "A" team Bruce and Dustin was able to complete the installation without flaws. My house now has a whole house water filtration system. The job start to finish was completed within the time quoted.
Reply from The Plumbing Pros 2024.04.04
Paul, Glad the whole house filter job was completed to your satisfaction! We are so grateful you took time to share this feedback. Glad we got the opportunity to earn your business and build your trust. Thank you for your patronage.
Brad Heaney
Brad Heaney
2024.03.25
Needed to re-route a water line from my house to garage/apartment. Bruce and his apprentice did a great job. Very customer oriented, friendly, clean work, and explained everything. Very happy with the workmanship and the cost. I would recommend them.
Reply from The Plumbing Pros 2024.03.26
Thanks Brad! We are so pleased to hear you are happy with our plumbing service and our technicians. “Customer oriented” is a huge aspect of our business design and I’m so glad to hear it was noticed.
Melissa McMahan
Melissa McMahan
2024.03.07
They did an amazing job for a reasonable price. Steve the owner who answers the phone was very helpful and knowledgeable about what was needed and very upfront and honest. Bruce showed up to do the work and did a great job just as Steve had quoted. They showed up on time and were pleasant and friendly. I also felt very comfortable being a female and letting them in my home to do work. Overall a great company and I would absolutely use them again in the future.
Reply from The Plumbing Pros 2024.03.08
We are so pleased to hear your service experience was so positive! We are striving to provide the type of service we would want for ourselves every call, every day. It’s a huge encouragement to receive these accolades and we look forward to earning your business and maintaining your trust in the future.
Ken Lyon
Ken Lyon
2024.03.06
Great service from Evan. Very professional and cleaned up after himself. Not the least expensive, BUT very good service and attention to detail.
Reply from The Plumbing Pros 2024.03.07
Thanks for the feedback Ken, Glad you felt like our service and attention to detail made it worth the price we quoted before starting the job. We are proud not to be the least expensive. The types of plumbers who are the least expensive are typically the least skilled, the least dependable, the least proficient and the least likely to be around in the future when you need them again. Thanks for your support, glad we could help out.
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Joan Rettinhouse
Joan Rettinhouse
2024.03.03
Our upstairs tub was leaking through to our downstairs dining area. I called The Plumbing Pros and they were able to come the next day. I was kept informed on the appointment time, who they were sending, etc.. The tech, Anton, was professional, courteous, and explained what needed to be done. The quote was very reasonable. I'm very satisfied.
Reply from The Plumbing Pros 2024.03.06
Joan, We are delighted to hear you were pleased with our plumbing service. There are a lot of ingredients in doing in-home service well and we are striving to hit the high notes and bring people better plumbing service which their harder dollars deserve. We are a small independent company of four plumbers who’s livelihood and family depend on the word-of-mouth of our neighbors and clients. You sharing this feedback really helps and we are very grateful.
Brian Connery
Brian Connery
2024.03.02
Anton came to put in a new delta faucet and garbage disposal. He was polite and very interested in making sure our kitchen plumbing setup was working correctly in general. He was meticulous and took the time to explain everything and made me feel that he took pride in his work. The cost was very reasonable in comparison to what I have paid for comparable services. I will validate a highly professional service with knowledgeable staff. Great work product. I will always use them.
Reply from The Plumbing Pros 2024.03.02
Brian, Thanks for the opportunity to earn your business! Also we are so grateful you took time out share your experience with our technician Anton. We aim to employ wonderful people who love plumbing and take care of them so they take care of our clients. Feedback like this is a huge encouragement to our efforts.
Frank Hopkins
Frank Hopkins
2024.02.29
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
This is my first time using The Plumbing Pros. It has been a fantastic experience. Steve accessed my issue over the phone/text and gave me a price before we scheduled the service. Then Evan & Dusty arrived a touch early (which I like) and completed the work. There was a part that had broken but Evan was able to retrieve the part and came back to my house within an hour of leaving, and completed the job. It's "hands down" the best service I have ever received (and best price). And I've used a variety of different companies/plumbers over my 68 years. Job well done! Thank you! One more thing...the attitude of Evan to go the extra mile to make sure I was satisfied, was greatly appreciated.
Reply from The Plumbing Pros 2024.03.01
Thanks for the shout out Frank! We are so glad to hear you had a great experience with our plumbing service.
Shaun Hilton
Shaun Hilton
2024.02.27
Plumbing Pros were quick to respond and did exactly what they said they'd do when they said they'd do. Very happy with their work.
Reply from The Plumbing Pros 2024.02.27
Thanks for choosing us for the water heater replacement in Roseville Ca. We really appreciate you taking time to give us feedback and support our small local business.
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Cyndi Hurst
Cyndi Hurst
2024.02.17
Awesome service. Great detail to make sure everything was done to the absolute top quality. Would recommend they and use that each and every time. You can't go wrong with The Plumbing Pros!
Reply from The Plumbing Pros 2024.02.17
Thanks Cyndi! We are so pleased you were happy with our plumbing service. With all the choices out there, we truly believe we are offering more for less to our clients,neighbors and friends every job every day.
Aaron Geiger
Aaron Geiger
2024.02.17
The Plumbing Pros were referred to us by a coworker after he heard how much a competitor was charging us for the same job. They quickly assessed our situation over the phone and made an appointment to come out the same exact day. The technician was cordial and informative of exactly what the repair entailed. Overall, the job went smooth and we saved right around $700.00! We will definitely call them again for any future plumbing repairs.
Reply from The Plumbing Pros 2024.02.17
HUGE thanks for getting specific with your story on here! We promise our clients all the time we are saving them a ton of money without any compromises on quality or craftsmanship. More for less, it’s that simple. Pay for the plumbers not TV commercials. We are small, independently owned and operated and proud of it.
Maureen F. Bauman
Maureen F. Bauman
2024.02.15
Great Customer service was provided by everyone I talked to on the phone and in person. They were all responsive and engaging. I received same day service that was amazing. The work was excellent. I would recommend Plumbing Pros highly! I discovered a leaking hot water eater after hours. I called at 7:30 am and talked to the owner who walked me through my options and gave his professional opinion on each option. He was willing to answer all my questions. He was able to schedule a service appointment that day. The result was I had a working water heater by the end of the day. In addition, it was reasonably priced as well. Thank you to the whole team at Plumbing Pros. You are the best! -Maureen from Sun City Lincoln Hills
Reply from The Plumbing Pros 2024.02.17
Maureen, Thanks so much for sharing your story. We are so happy to hear you felt our water heater service was exceptional. Great working with you.
Patti Ahle
Patti Ahle
2024.02.02
Positive
Punctuality
Great repair of our downstairs toilet.
Reply from The Plumbing Pros 2023.03.11
Thanks Patti! So happy you chose us to help.
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margie whitmer
margie whitmer
2024.02.01
Great service, took care of the problem. I do recommend them to anyone with a plumbing issue.
Reply from The Plumbing Pros 2024.02.17
Margie, Thanks for taking time to share this feedback. We are so pleased to hear you’d recommend us.
Catherine Glover
Catherine Glover
2024.01.31
Excellent job with a toilet replacement. Very prompt, personable and efficient!
Reply from The Plumbing Pros 2024.02.17
Glad we could be your plumbers of choice for the Toilet job! Thanks for supporting our small independent business.
Michelle Zellhoefer
Michelle Zellhoefer
2024.01.31
AMAZING! Steve and his crew are THE BEST! Steve spoke to me over 30 minutes about our water heater after reviewing photos sent to him. He took the time to explain exactly what his crew would do in great detail. He was never rushed or agitated with the duration of the call or my many questions. He was in fact, KIND. His crew was prompt and very proficient and efficient. My space was left better than it was found and his prices AWESOME! Can not beat his pricing. He was $1000 less than the good deal (wink wink) that I got from a big company around town . Do not pay more and do not call anyone else. I feel like I have found a plumber and a friend and will always have his number handy! He will be my one and only plumber.
Reply from The Plumbing Pros 2024.01.31
Dear Michelle, I can’t thank you enough for sharing your story on this platform. It’s so sincere and thoughtful. Really made my day to hear these things about our business and your experience with it. It was our pleasure! Glad we are your one and only plumber.