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Reviews ( 1490 )
![Jessica](https://cf.bstatic.com/static/img/review/avatars/ava-j/f69a0f45af414641ac0371c1f139c49637969c6c.png)
Jessica
2024.03.09
Verified
Very good
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Jayne
2024.03.08
Verified
Lovely hotel, very clean and lovely staff would definitely stay again
☺Cleanliness, staff & service, property conditions & facilities
Emma
2024.03.07
Verified
Crappie never going again
☺ The staff were horrible disgusting place
☹ Everything
Shane
2024.03.05
Verified
great choice for a few days away.
☺Cleanliness, staff & service, property conditions & facilities
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Danielle
2024.03.04
Verified
Very good
Kirsty
2024.03.04
Verified
Loved this hotel, first time staying and will be back, lovely friendly staff , I don’t have young kids or pets but was nice to see there was area dedicated for them xx
☺Cleanliness, staff & service, property conditions & facilities, room comfort
![Rita](https://lh6.googleusercontent.com/-gidPV33AfX0/AAAAAAAAAAI/AAAAAAAAAAA/ACHi3rd1zewGrKMTLntYFYZAoIuMnhbTRQ/s96-c/photo.jpg)
Rita
2024.03.03
Verified
Disappointing
☺ Staff were very nice but it was the worst hotel I have stayed with on booking .com
☹ Worst hotel I have stayed with on booking .com no wonder they asked for money upfront and refused a refund .
We stayed in the Annex room 4A .
There is a hole above the lock the room has a 4 foot double bed and the room is small you have to turn sideways to get around it . The side draws and draws are a cheap white MDF . There is no wardrobe but a shelf . The sink in the bathroom is so tiny and bathroom is so small .
The upstairs room I was woken by the ceiling which I thought was going to cave in .
The talking on the stairs outside the room woken up
The guests outside in the garden were screaming and shouting a person named woke me up
More guests were taking so Lound woke me up again
So we didn't get much sleep were was thinking of sleeping in the car .
I want this escalated it not worth the price I paid
Do not sleep in the Annex location worst ever
![Philippa](https://cf.bstatic.com/static/img/review/avatars/ava-p/866dca38dcc31cb6fa2e9b4c475bd32e681b0080.png)
Philippa
2024.03.03
Verified
Very good
☺ Good value, location and clean
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![Susan](https://cf.bstatic.com/static/img/review/avatars/ava-s/d321d61d78a8fa310843e1967dca38e6276b92aa.png)
Susan
2024.03.03
Verified
Superb
☺ I liked the whole experience of my two day stay. The hotel was clean and comfortable. It was opposite the beach and a five minute walk into town. All of the staff were welcoming, warm and friendly and nothing was too much trouble.
Whilst I didn't use all the facilitates there, such as the Spa and escape room, these facilities were there should you want to use them. Our stay included breakfast, which I can fully recommend.
☹ There isn't much I can write here, If I had to put something, it would have been nice to have had a bath in the bathroom, but the shower was perfectly adequate.
![Mybooking1971?](https://cf.bstatic.com/static/img/review/avatars/ava-m/0e43c9b9a23d334b52510a328641c048847226bc.png)
Mybooking1971?
2024.03.03
Verified
Great
☺ Friendly staff helpful. Great food and atmosphere
Holly
2024.03.03
Verified
Miles
2024.03.03
Verified
Staff were absolutely brilliant, they went out of their way to make the stay a good one.
☺ Breakfast was really good, a good selection to choose from, the tea and coffee machines could do with an update though, only one of them worked and you had to queue for a while.
☹ Had a lovely sea view twin room it was a bit small but the only thing wrong was it had two single beds but they were put together as I was travelling with a friend it would have been nice to have a space in between them.
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Brotherston
2024.03.03
Verified
Average room
Average stay not bad not really good was ok
☺ The staff were friendly. The hotel was ok . The spa was a hot tub in the garden. I expected a spa a pool ect
☹ No real spa . I booked it expecting a spa weekend
![Hunt](https://cf.bstatic.com/static/img/review/avatars/ava-h/41b962c4f1fcefa6bb9c4a8bc7bfed064a71691b.png)
Hunt
2024.03.03
Verified
Very good
☺ Friendly staff, good organisation for parking, lovely breakfast and comfortable rooms
☹ Shower was too hot
Sarah
2024.03.02
Verified
Exceptional
Leïla
2024.03.01
Verified
Nuit agréable, un peu à l'étroit cependant ! Mais personnel très agréable et accueillant.
☺Cleanliness, staff & service, amenities, property conditions & facilities
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Cameron
2024.03.01
Verified
☺Cleanliness, staff & service, property conditions & facilities, room comfort
Christopher
2024.03.01
Verified
Nice character to the building, rooms pretty basic but ok nice sea view, parking is a bit awkward as they have to move other cars around to let you in or out
Downside they write your name and room number on a piece of paper and display this on you car dashboard and also put your room number on your key fob, must be a better way
Food was good be it a little pricey staff friendly and
helpful
☺Cleanliness, staff & service, amenities, property conditions & facilities
![Paula](https://cf.bstatic.com/static/img/review/avatars/ava-p/866dca38dcc31cb6fa2e9b4c475bd32e681b0080.png)
Paula
2024.03.01
Verified
Never again
☺ Location
☹ had to complain about noise . Walls paper thin and was like a disco in the room from bar ect area . Staff in morning banging about outside room and there music on. Rooms look nice but very tired and could do with a deep clean. Black mold in shower hand wash all dropped out all over sink . Dirty coffee area could have done with a good wipe .