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Professional scammers.
They gave us a Nissan Micra at least 15 years old in Athene.
When the clutch ran out they came to pick it up and deliver a replacement car to us.
In the end they managed to pass off the clutch change (Mechanical part of the vehicle, which therefore had nothing to do with who was driving it) as damaged by the driver and took 450 euros off me thanks to their deposits. Of course, it doesn't take a genius to figure out that they sent it to the mechanic on their behalf. be careful.
Reply from TCRentals Athens Rent a Car
2023.10.10
Dear Niki,
we have spent too much time in communication with you in order to understand the procedure in case a damage occurs. As we have explained you many times first of all the vehicle was not old. Secondly, we have provided you all the relevant documents along with the mechanic report that indicates that the damage was due to your negligent way of using the vehicle. The damage amount was higher but the local station only charged you the maximum excess amount. Unfortunately, we are unable to do anything more for your case since you deny to understand the procedure.
Thank you.
we have spent too much time in communication with you in order to understand the procedure in case a damage occurs. As we have explained you many times first of all the vehicle was not old. Secondly, we have provided you all the relevant documents along with the mechanic report that indicates that the damage was due to your negligent way of using the vehicle. The damage amount was higher but the local station only charged you the maximum excess amount. Unfortunately, we are unable to do anything more for your case since you deny to understand the procedure.
Thank you.
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Voiture livrée non conforme au modèle commandée (soit disant équivalent), modèle avec 53000km abîmé.
Au retour, je rend le véhicule et on m'indique que tout est OK.
De retour en France, mon compte est débité de 272 euros pour des tâches de sel sur les sièges (un coup d'éponge n'était pas possible ?) et un rayure (qui était déjà présente de mon point de vue). Bref, TC rentals = arnaque
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Everything went very well: good and clean car, quick and easy pick up and drop off at the airport. Proactive, effective and quick communication, thank you very much quys, it is really appreciated!
Reply from TCRentals Athens Rent a Car
2023.07.23
Hi Nora, thank you for your kind words! We're glad that you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again in the future.
All good, especially guy Dimitris. Tell us everything to look for and return was without any problem.
Reply from TCRentals Athens Rent a Car
2023.06.29
Dear Karol,
Thank you for your wonderful feedback! We're thrilled to hear that your experience was seamless, and we'll make sure to pass your kind words along to Dimitris. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our customer service team. We're here to help!
Best regards,
Thank you for your wonderful feedback! We're thrilled to hear that your experience was seamless, and we'll make sure to pass your kind words along to Dimitris. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our customer service team. We're here to help!
Best regards,
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Εξυπηρέτηση πελατών ανύπαρκτη
Reply from TCRentals Athens Rent a Car
2023.06.02
Καλησπέρα σας. Σας ευχαριστούμε πολύ για το σχόλιο σας καθώς κάθε άποψη μας βοηθάει να γινόμαστε καλύτεροι. Η συνεργασία μας με την εταιρία η οποία προχώρησε στην ενοικίαση του αυτοκινήτου σας ήταν άριστη και υπήρχε διαρκής επικοινωνία λόγω και της μεγάλης διάρκειας της ενοικίασης. Η μεταξύ μας επικοινωνία δυστυχώς ήταν σπανιότερη καθώς για την οποιαδήποτε ενέργεια σχετικά με την ενοικίαση του οχήματος σας, ερχόμασταν σε επαφή με τον εκπρόσωπο της εταιρίας σας. Σας διαβεβαιώνουμε πως κάνουμε ότι καλύτερο μπορούμε για την καλύτερη εξυπηρέτηση των πελατών μας και σας ευχόμαστε καλό καλοκαίρι!
Άψογη και επαγγελματική εξυπηρέτηση με προσωπικό που είναι φιλικό και ευχάριστο να συνεργάζεσαι, και το λέω μετά από πολύμηνη συνεργασία. Θα το πρότεινα ανεπιφύλακτα.
Reply from TCRentals Athens Rent a Car
2023.10.10
Σας ευχαριστούμε πολύ για τα καλά σας λόγια, Είναι χαρά μας να συνεργαζόμαστε μαζί σας και να ικανοποιούμε τις ανάγκες σας.
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