Tar Heel Periodontics and Implant Dentistry

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Tar Heel Periodontics and Implant Dentistry Reviews

Excellent rating
4.6
638 reviews Verified
Tar Heel Periodontics and Implant Dentistry
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Reviews ( 638 ) 4.6

Greg Perrigo
Greg Perrigo
2024.05.28
Professional staff, informative with what to expect.
Reply from Tar Heel Periodontics and Implant Dentistry 2023.12.14
Thanks for sharing, Greg! We appreciate you!
mo Collins
mo Collins
2024.05.24
I want to take a moment to thank the staff of Tar heel periodontics. they were professional caring and informative. as you all know most of us are very apprehensive when going to the dentist or anything of the like however they did their very best to reduce my anxiety and stress level. thank you. Cher
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.28
We are so happy to hear you had an enjoyable visit with our team. We appreciate you!
Bonnie Pierce
Bonnie Pierce
2024.05.20
Such a great place! Was treated with kindness and respect by all. Everyone was super friendly and service was exceptional
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.20
Thanks so much for sharing, Bonnie! We appreciate your kind words.
Jeffrey Miller
Jeffrey Miller
2024.05.16
I really enjoyed the staff and their expertise. I felt comfortable and I didn't feel it was a waste of my time. Will enjoy working with them!
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.17
Thank you so much for sharing, Jeffrey! We look forward to working with you!
John
John
2024.05.16
Update- Below you will find my earlier comments on this office and the staff. We returned for my wife’s follow up and I can say the experience was considerably different. Dr. Valentine took the time to review our concerns below and was very apologetic about our previous experience. He took responsibility for the failures and ask we give their office another chance. We felt his concern for gaining my wife’s confidence back so we have chosen to carry with her future care. I can say we are definitely more confident in his care and plan for my wife’s dental care. Frankly I would avoid at all cost. All these folks are interested in is money. Dr. Valentine knew my wife did not clear understand him and yet he sends his assistant to the lobby to explain after car. That was a joke. The prescriptions provided my wife have completed. My wife is still experiencing pain and the surgical area is black. Call doctor office for appointment or more medication. The doctor assistant said my wife could not have anymore. Now the last time I checked she was assistant and Valentine was the doctor. Or maybe I was wrong now that I see the care they provide. No this group is only interested in the money not the patients. When cannot speak to the doctor that says it all.
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.07
Hi John, Providing excellent patient care is our top priority, and I'm disappointed to hear about your experience. I want to assure you that we take all feedback seriously and are committed to addressing any issues to improve our services. I apologize if there was a misunderstanding regarding your wife's treatment and the communication with our staff. We strive to ensure that every patient receives clear and comprehensive information about their care. We would like to discuss your concerns further and see how we can make things right. Please reach out to our office at your earliest convenience so we can schedule a follow-up appointment and address any ongoing issues your wife may be experiencing.
Jeffrey Miller
Jeffrey Miller
2024.05.15
Love the staff experience, the knowledge and how kind everyone was. I am looking forward to visiting again!
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.15
Thank you so much, Jeff! We appreciate you!
Olga Hernáiz
Olga Hernáiz
2024.05.15
Grateful to the team at Tar Heel Periodontics and Implant Dentristry in Raleigh. Thanks to the attendees and the cordiality and knowledge of Dr Katwal. A special thank you to Hillary, for her delicate and professional work, in addition to her patience (due to her language) and her great help when resolving appointments. Thanks to all the team!. Olga Hernáiz Agradecida con el equipo de Tar Heel Periodontics and Implant Dentristry en Raleigh. Gracias a los asistentes y a la cordialidad y conocimiento de la Dra Katwal. Un agradecimiento especial a Hillary, por su delicado y profesional trabajo, además de su paciencia (debido al idioma) y su gran ayuda a la hora de resolver citas. ¡Gracias a todo el equipo!. Olga Hernáiz
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.17
Thank you Olga!
Gina D
Gina D
2024.05.10
Incredibly helpful! In an urgent situation on a Friday, they not only were able to fit us in, but helped move the appointment up as one of their earlier appointments finished early. All of that is amazing, but the care was what was most impressive. The staff (from the folks on the phone to the folks helping us settle in all the way up to the doctor) were kind, thoughtful, and explained everything at every step of the way. They involved us in the care plan and proceed with clarity and consent at each step of the way. We are so lucky we found them in our time of need! Thank you!
Kenneth Offei
Kenneth Offei
2024.05.09
Great service and made me feel comfortable. Highly recommend!
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.10
We are so happy to hear that! Thank you for sharing, we appreciate the recommendation!
Patricia Shields
Patricia Shields
2024.05.08
Dr. Kretchmer and the team at Tar Heel Periodontics and Implant Dentistry are amazing! I am so grateful that my dentist referred me to Dr. Kretchmer. He repaired a very serious problem that I had with my front tooth and did a fabulous job with my implant. He and his team are all caring, gentle, and kind. I want to give special thanks to his assistant, Kim, who took great care of me, and made sure that all of my questions were answered and that I had everything I needed. While no one wants to have dental surgery, this was a very positive experience for me.
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.09
Thank you so much for sharing. We are so pleased to hear you had such a wonderful experience with our whole team. We are always here for you!
Porsha
Porsha
2024.05.08
I was completely afraid to have this procedure. The staff made me feel super comfortable during the procedure.
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.09
Thanks for sharing, Porsha! We are so glad you felt comfortable and had a great experience!
Angelica Porter
Angelica Porter
2024.05.07
Dr. Kretchmer, Kimberly, and Kim were all great from my consult appointment to my gum graft. I wouldn’t have trusted anyone else to do my gum graft! Thanks guys!
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.07
Thanks for trusting us, Angelica! We are so happy to hear you had such a great experience with our team.
Javier G Aguilar
Javier G Aguilar
2024.05.02
Amazing service 👏
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.06
Thank you so much for sharing, Javier!
lawrence emma
lawrence emma
2024.05.02
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.07
Thank you for sharing!
Porsha
Porsha
2024.04.30
I wish Dr. Michael would complete his certification for my insurance because he made me feel super comfortable for a procedure that I needed to get done. But since he doesn't take my insurance I can't have him to do it.
Reply from Tar Heel Periodontics and Implant Dentistry 2024.04.30
Hi Porsha! Thank you for taking the time to share your feedback with us. We are delighted to hear that our team made you feel comfortable during your recent visit. Providing a positive and comforting experience for our patients is one of our top priorities, and we are thrilled that we were able to deliver on that front. We understand the importance of insurance coverage in making healthcare decisions, and we apologize for any inconvenience caused by our current insurance status. Rest assured, we have a dedicated financial team here to make sure we can find the right plan for you to receive the care you deserve. Your feedback is invaluable to us, and we appreciate your support and understanding. We look forward to chatting soon!
Brenda Hampton
Brenda Hampton
2024.04.23
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.06
Thank you Brenda!
Nicholas Dawson
Nicholas Dawson
2024.04.23
Dr. Kretchmer has been a life saver. He has blessed my family numerous times. This practice cares about the individual more than anything else. I highly recommend their services. As a student, they have worked with me in numerous ways. They are an excellent team, patient staff, and very considerate doctors. Wonderful all around.
Reply from Tar Heel Periodontics and Implant Dentistry 2024.05.08
Thanks for sharing, Nicholas! We are so happy you had such a great experience.
donovanprice95
donovanprice95
2024.04.18
I had a follow up appointment at the Garner location today, 4/18/2024. Anna the treatment coordinator (I believe) was great and took the time to go over all financing options with me to maximize savings and minimize financing fees! Very thorough and helpful.
Reply from Tar Heel Periodontics and Implant Dentistry 2024.04.22
Thank you so much for sharing!
Moksudul Alam
Moksudul Alam
2024.04.17
Jean McChesney
Jean McChesney
2024.04.17
I want to highly recommend Tar Heel Periodontics and Implant Dentistry. Dr. Stella is the best, he listens and explains things so clearly . His assistant, Saran is very friendly and welcoming. I have always had dental anxiety but this office in Raleigh is helping me cope a lot better.
Reply from Tar Heel Periodontics and Implant Dentistry 2024.04.19
Thank you so much, Jean! We are so happy to hear you had such a great experience with Dr. Stella and Saran, they make a great team! We appreciate you!