Verified Company
Carisima la comida un lunch medio mal sevido y te quieten dar un monton de arroz y poca carne casi 20 dolares
Reply from Tapatia Supermarket - Southern Blvd
2025.12.08
Hola Josue, gracias por tomarte el tiempo de dejarnos tu comentario.
Lamentamos mucho que tu experiencia no haya sido la mejor. Esto no representa el servicio ni la calidad que queremos ofrecer.
Queremos revisar lo ocurrido con tu lunch y asegurarnos de corregirlo. Por favor, contáctanos por mensaje directo o en la tienda para poder ofrecerte una solución y la compensación correspondiente.
Gracias por ayudarnos a mejorar.
Lamentamos mucho que tu experiencia no haya sido la mejor. Esto no representa el servicio ni la calidad que queremos ofrecer.
Queremos revisar lo ocurrido con tu lunch y asegurarnos de corregirlo. Por favor, contáctanos por mensaje directo o en la tienda para poder ofrecerte una solución y la compensación correspondiente.
Gracias por ayudarnos a mejorar.
The lady in the cashier called "Meilin" I think, she has a bad attitude and did not ask me if I wanted a bag or neither my receipt, really poor employee, y'all have to find someone better, at least someone that's going to make customer welcomed and happy for being there... Definitely not coming back...
Reply from Tapatia Supermarket - Southern Blvd
2025.08.18
We’re very sorry for the experience you had with our cashier. This is not the service we want for our customers, and we will be addressing this issue directly with our team. Please contact us, we can personally follow up with you and make it right. Your feedback is very important to us.
I often stop in here because I like their prices in their meats. Unfortunately, I bought chicken wings that said sell by July 10 and I did not have the receipt because I threw it away with the bag amongst many other bags they refuse to give me a store credit or do anything to help recover a bad sale and take a chance of losing a good customer that brings consistent revenue into the store over $10 they lost a customer which means they lost the hell of a lot more than $10 over a period of time. Very disappointed………
Reply from Tapatia Supermarket - Southern Blvd
2025.07.14
We’re truly sorry to hear about your experience, and we completely understand your frustration. At Tapatia Supermarket, we value every customer, especially those who shop with us regularly.
We’re taking the necessary steps with our team to look into this situation and make sure it doesn’t happen again. Please reach out to us directly so we can offer you something in return and make this right.
Thank you for bringing it to our attention and giving us a chance to improve. 🙏
We’re taking the necessary steps with our team to look into this situation and make sure it doesn’t happen again. Please reach out to us directly so we can offer you something in return and make this right.
Thank you for bringing it to our attention and giving us a chance to improve. 🙏
