Tameside Veterinary Clinic, Ashton-Under-Lyne Reviews

Immoral Vets Tameside Veterinary Clinic was once an independent vets. It is now owned by a huge private equity corporation. It has no interest in animal welfare only profit. Every time I have visited this practice they are always trying to get me to agree to treatment that is completely unnecessary and very expensive. The last time I visited this practice I only went to get two injections that my cat Alfie had in the past. I told the vet that was what I wanted him give to Alfie. He did exactly what I asked him to do. On leaving I was presented with a bill for £102. £45 was for both injections that Alfie had been given. That, I do not begrudge paying. What I did begrudge was a £57 consultation fee when there was no consultation given. The dictionary definition of consultation is as follows: A meeting with an expert or professional, such as a medical doctor, in order to seek advice. There was no advice sought, I told the vet exactly what I wanted him to do to Alfie and he did. Tameside Vets have refused to refund the £57 fee for a consultation that never happened. Unfortunately over 50% of veterinary practices are now owned by private equity corporations. All they are interested in doing is relieving you of as much money as they can. Their motivation isn't animal welfare, it is purely profit. Even the vets there are more like salespeople. They push you to go for every possible treatment even if you probably can't afford it. Independent vets are becoming rarer. They do have animal welfare at heart. Sadly these huge greedy corporations are not there for us and our pets benefit.

Date of experience: 12 February, 2024

I would never risk any of my pets going to tameside vets as they gave my dog a general anesthesia and she died and they tried to deny it

Please don’t take your vet to this clinic Very incompetent Vets, please don’t listen to them they will lie, my puppy had chronic diarrhoea for three weeks. Only at the end with a different vet at the same clinic they give her some antibiotics. Which cleared the infection up they should’ve give us in the first place. It been a bacterial problem. I paid for a test which cost £180 to see what the problem was, and they said everything was clear what she had was coronavirus wow 😂 they are talking rubbish all this is going to add to the list of things I’m going to give to the solicitor. Over £500. I’ve spent at this Vets just for the simple course of antibiotics. And my solicitors will ask for the test results.

Bad vets Extremely unhappy with the outcome because of the mistake of one of their vets. I rang the Ashton branch on Friday to order my dogs repeat prescription which is being reduced. I clarify this with the receptionist whom said it's on his notes to be reduced. I picked the medication up on Saturday morning. Once home I read the label to find out he had been be prescribed the dose he is currently taking. I phone the vets & the receptionist said they'd speak to the vet. I received a phone call later that afternoon to say the vets sorry of the error & if I came back to the vets they would change it for the new dose. However I was in work so the receptionist said to get them Monday. I received a phone call late afternoon from the vet to clarify the change of dosage & after some confusion the vet apologies for their error & said they had misunderstood the directions & that they were happy to give me the new dosage on Monday. I went this morning the receptionist said they'll get them & I'm due a refund. However after speaking to the vet the vet said they could not take the medication back as it's a Controlled drug & therefore I would not receive a refund although it's their error they would however take the medication back to half the tablets but I would be left with a month's supply I didn't need. I don't get how they can take the medication back to half the tablets but cannot accept them back in the first case, how they can not refund an error made by their own vet & also are quite happy to over prescribed a Control drug. Surely that is an unsafe medication issue? After 11 years of using this vets I would not be using them again & seeking further about the over prescribed Controlled drug issue

Excellent Vets Recently a couple of days before we were due to go away our Bullmastiff Marley was taken poorly, we have used this vets for over 15 years but yet again the vets and all the staff have gone above taking care of our Marley, rushing through all the tests through their dinner hour to finally put our minds at ease, the care and compassion your animal receives is unbelievable. I will highly recommend Tameside Vets Ashton and will always use them. Thank you all again.