F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent

F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent Reviews

Excellent rating
4.9
29 reviews Verified
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Reviews (29)
Karen
Karen
2024.03.05
Susan has a great personality and makes the stress of buying a home a wonderful experience. She is wonderful at communicating the step-by-step process to you from start to finish. I couldn't have hand picked a better person to work with on helping me find my home. Thank you so much for all your help!
Rachel
Rachel
2023.08.12
Susan and Hans are the dream team! Buying a house is very stressful (… especially in the current market) but Susan and Hans were with me every step of the way. Educating and letting me know what I needed to do next. They were patient and willing to show as many houses as needed. I never once felt pressured. Susan’s communication is fantastic. She always made herself available even on vacation! Thank you Susan and Hans. It took awhile (as all good things do) but we finally found the one I love my new house.
Jill Piscitelli
Jill Piscitelli
2023.01.21
Susan and Hans were fantastic to work with, very attentive throughout entire process from initial search to closing. This is second home purchase we have worked with Susan and highly recommend her.
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2023.07.29
Thanks so much Jill. It was a pleasure to work with you and your family again. Appreciate your kind words!
Samantha McEvoy
Samantha McEvoy
2022.04.08
Susan was incredible with helping my boyfriend and I find our perfect home! She found a house that had some adorable features in an area that I hadn’t been to before and was able to get us scheduled for a walk through the same day it was listed and helped answer the 1,000+ questions I had during the process from submitting the offer to actual closing day. So thankful for all of the hard work she put into making this a reality, and so excited to settle into my new house!
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2023.07.29
We loved working with you Sam and so glad you found the perfect house!
Jason Drake
Jason Drake
2022.02.09
Met with realtor in the office. Was supposed to set up automated searches emailed on a recurring basis, never received one. I was supposed to follow up after returning vacation, never heard from again.
Rich Lidstrom
Rich Lidstrom
2021.09.08
Positive
Professionalism
Quality
Responsiveness
Susan has helped my extended family many times over the years. When it was my turn to move to central Indiana she came highly recommended from all of them and I'm glad to say the recommendations did not fall short. We threw Susan for some loops, with the housing market as crazy as it is right now, but she was with us every step of the way. Stop searching for realtors and just call Susan now. You will be so glad that you did.
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2021.09.22
Thank you for your kind words Rich! It was a pleasure working with you and Sydney.
John Lehner
John Lehner
2021.09.03
I have known Susan for several years and have worked with her as a mortgage lender side-by-side with several mutual clients. Her process starts with building a relationship. She goes above and beyond to make sure that she looks out for the best interest of her clients. Susan takes the extra step to educated them on the buying or selling process. I would highly recommend Susan for a wonderful experience buying or selling a home.
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2021.09.22
Thanks much John! With you on my team, we make sure our clients have the smoothest home purchasing experience.
Ashley Rabbers
Ashley Rabbers
2021.07.23
Positive
Professionalism
Quality
Responsiveness
Value
Susan is very professional and goes above and beyond to make your wants and needs happen with what you’re looking for. She is down to earth, caring and honest! Use Susan and you won’t be disappointed!
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2021.07.29
Thank you for the kind words Ashley! It was a pleasure working with you.
Jason Humrichous
Jason Humrichous
2020.04.20
Have had a couple of times to work and network with Susan and she has been fair and easy to work with. She has a great eye for what a property needs.
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2023.07.29
Thanks Jason! We love working with Heritage Custom Painting as well. Our clients have been very pleased with your work.
JOHN PARENT
JOHN PARENT
2019.08.31
Susan and Hans besides being dedicated realtors who go out of their to assist you they are also extremely nice people.
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2019.09.04
Thanks so much John! It has been a pleasure to work with you and Carla.
Kristen Koers
Kristen Koers
2019.05.28
Susan was absolutely wonderful to work with! During the initial house shopping process, she helped me see details that I was overlooking, and taking into consideration my personal situation. She guided me through the post-offer/closing process without overwhelming me. I would highly recommend her services!
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2019.05.28
Thanks Kristen! It was a pleasure working with you and helping you into the next chapter of your life.
Nathan Ziegler
Nathan Ziegler
2019.05.20
My wife and I just purchased our first home with Hans' help and had a WONDERFUL experience. He was incredibly patient with us throughout the entire process. As we were not in a rush to purchase, we wanted to be sure the house we chose was one we would be happy to call our own for many, many years to come. Hans never rushed us in the searching process. He learned our preferences very quickly and narrowed down the home choices to ones we would be interested in. We truly appreciated that. Not only are Hans and Susan great realtors, but they are FANTASTIC people. They have made us feel like family. Hans has gone above and beyond as our realtor and we would recommend him to anyone who is looking for their dream home. Thank you, Hans, for everything you do!
mark dickson
mark dickson
2019.03.06
We have used Susan on multiple homes and she has always worked hard to get us a great deal. She is friendly and easy to work with.
Reese Coverdale
Reese Coverdale
2019.01.16
Susan helped me purchase my first condo in 2009. She made the process easy and fun. She has always been there to answer my questions and guide us through the process. In 2018, Susan facilitated the sale of that condo and helped us purchase our dream house. I can't say enough great things about Susan. She is amazing at her job. I would highly recommend Susan!
Josh Lindsey
Josh Lindsey
2018.11.26
Susan helped us buy our first home and it was wonderful to work with her! She guided us through all of the steps and helped us to make informed choices. We didn’t know where to start before we connected with her and then suddenly it was all done in a flash! Thanks Susan!!
Cory Best
Cory Best
2018.11.10
Susan and Hans were spectacular to work with. Hans was always right there the whole way and was always happy to help me out. Once we found the right place he was on top of everything helping to remove as much stress as he could and making the buying process as easy and seamless as possible. when all was said and done he was there to help with anything I needed after moving in. They even tracked how long things needed to settle to make sure I had filed for all my exemptions. I will use Susan and Hans for all of my home buying needs and would recommend them to anyone looking to buy or sell.
Reply from F. C. Tucker Company; Susan Van den Heuvel, Associate Broker, Realtor, Agent 2018.11.12
Thanks so much Cory! It was a pleasure working with you as well.
Linda Waeiss
Linda Waeiss
2018.07.25
Susan was very helpful and informative while going through the process of selling our home. I would highly recommend her to anyone and know I will be using her in the future when the need arises.
Jayson Gilbert
Jayson Gilbert
2018.03.07
Susan has helped many of my clients sell their homes and has never once failed to deliver what she promises, and usually much more.
Abby G
Abby G
2016.12.29
Hands down, Susan is the only Realtor I will ever have. She has been my realtor twice... once as a first-time home buyer (with poor experiences with other realtors) 7 years ago, and again recently as a Seller and Buyer of a new-to-us home. She has ALWAYS gone above and beyond and makes everything so smooth for us. She is not only an amazing Realtor, but is also the kindest, most caring person!
Aaron Ford
Aaron Ford
2016.06.21
I had a great experience with Susan while both buying and selling my home (sold in 6 days). Highly recommended!