كانت للأسف تجربة سيئة لديهم حيث اننا استأجرنا فيلا مكونة من ثلاث غرف و سويت
للأسف من اليوم الأول تم عمل صيانة لكل الغرف من ناحية المياه الساخنة لا يوجد، و الشاور بوكس يرتفع منسوب المياه، من ناحية التكييف لا يعمل بشكل جيد اما بالنسبة للسويت سيئ جدا حيث أن المجاري كانت عائمة، وللأسف سرعة الاستجابة بطيئة
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I went there 3 times before, but this time the level of the hotel went sooooo down. AC in room was not working properly, bed was squeeking, very basic decoration inside the room, bad service and no enough employees, no one answers at the reception. We asked food from room service and they left the leftovers of the food for 6 hours until we aksed them to get them. No menu in the room service. Pools were dirty, no variety at breakfast and no fresh fruits. Very cheap services, it's so obvious they are cutting cost. I don't give them more than 3 stars. The only good thing is the location. If you want Tala bay, go to another hotel.
جميل وهاديء ونظيف
Reply from Tala Bay Residence
2022.07.01
Thank you Mahmoud for your kind review, we’re delighted you enjoyed the stay with us.
Kind regards,
Bassam - Resident Manager
Kind regards,
Bassam - Resident Manager
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الخدمات ضعيفة جدا مقابل السعر الذي دفعته استطيع الاقامة في فندق ٥ نجوم واحصل على خدماته مميزة مقابل اضافة قليل من المال ، الاغطية والاثاث في الشاليه غير نظيفة لايوجد احد نتواصل معه ليلا اتصلنا على الهواتف ولم يجب احد بشكل عام ما اعجبني ، ولم افهم ماذا يعني وجود ممرات للملاك وممرات للزائرين اذا كان هناك تمييز ف الافضلية يجب ان تكون للزائر وليس للملاك وهذا الامر ينطبق على المسبح فقد اعلمني الموظف ان المسابح مخصصة للملاك ولكن في حال كنتم عائلة فانهم يمكن ان يتجاوزوا عن الامر وهذا الامر غير مقبول اذا كان يوجد سياسة لديكم بهذا الامر انا غير معني بها ويمكن الاحتفاظ بها لنفسكم لتنظيم اموركم الداخلية في حال عرضت مواقعكم للايجار فيحب ان اشعر اني محل اهتمام .
Reply from Tala Bay Residence
2022.06.29
Dear Saeed,
I am disappointed to see that you didn't enjoy your time whilst saying with us. This is not the experience we love to pride ourselves on. I have passed your feedback to the concerned departments and I hope this has not deterred you from staying with us in future.
Kind regards,
Bassam - Resident Manager
I am disappointed to see that you didn't enjoy your time whilst saying with us. This is not the experience we love to pride ourselves on. I have passed your feedback to the concerned departments and I hope this has not deterred you from staying with us in future.
Kind regards,
Bassam - Resident Manager
مميز ولكنه بحاجه لأهل الخبره في أدارة الانشطه السياحيه و اسلوب المعامله غير مناسب من قبل افراد الاداره
Reply from Tala Bay Residence
2022.06.21
Dear Ayat,
We would like to thank you for sharing the review. However, we were unable to find any booking related to your name, would you please provide further information.
Kind regards,
Bassam - Resident Manager
We would like to thank you for sharing the review. However, we were unable to find any booking related to your name, would you please provide further information.
Kind regards,
Bassam - Resident Manager
It is a must visit place in Aqaba. Pools are beautiful, the beach is well maintained and had beautiful view. Overall an amazing experience.
Reply from Tala Bay Residence
2022.06.14
Thank you Fatima for your kind review, we’re delighted you enjoyed the stay with us.
Kind regards,
Bassam - Resident Manager
Kind regards,
Bassam - Resident Manager
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It is a must visit place in Aqaba. Pools are beautiful, the beach is well maintained and had beautiful view. Overall an amazing experience.
Reply from Tala Bay Residence
2022.06.14
Thank you Fatima for your kind review, we’re delighted you enjoyed the stay with us.
Kind regards,
Bassam - Resident Manager
Kind regards,
Bassam - Resident Manager
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