T-Mobile Reviews

Visited this location today to sign up for home internet. Unfortunately I didn’t catch the names of the two representatives helping me. This was probably the. EST experience I’ve had in a long time dealing with a service provider. They were both helpful and knowledgeable. Gave me advice and insight to matters unrelated to their product but may be helpful in using the product moving forward. Left a happy customer. Recently relocated from out of state and looking forward to having this location as my new home store.

Dani was wonderful!!! She explained and helped us with all our problems and was very patient with us!

Dani was very helpful when we were in Guilfotd Rd store

I had a great experience at this location! Joshua was very knowledgeable and helped me navigate activating new service with a family member traveling out of state. Dani was also very helpful getting our account setup quickly at the end of the day. Thanks!

These employees are a joke.They told me to go to apple store if I want more information about the product.Excellent way to lose customers.

ALWAYS VERY HELPFUL !!!!!!!!!

Thanks to Evan and Dani for helping us with porting issues. They were fanastic and helped us BIG time! Thanks for your help!!! You guys were AMAZING!!

This place is really lacking customer service . I had called around a couple places to see if they had a specific color iPhone that I wanted . All the places I called were willing to tell me if they have the lavender iPhone in stock , however this place seemed to have an issue with it. From the moment the woman answered the phone she just had a nasty attitude . She told me she wasn’t allowed to give me any information over the phone because people were being robbed at gun point so I would need to travel over there just to find out if they had a specific color . I found this ridiculous as I was asking a very specific question & not once did I ask about the quantity of phones carried in the store . I found this extremely unprofessional & judge mental . T mobile needs to do better .

Very helpful! Great service! The ladies were very efficient!

Thanks for all the help, guys. Phones gonna be here by Monday! Woohoo!

One of the best retail stores around. I've been working with Thomas and Evan for some time now. Anytime you have a question, need a new line, an upgrade, new Bluetooth for Grandpa, you name they can help with that. Highly recommend this store.

Wasted my time driving 10 minutes up the road and waiting another 20 due to this store telling me the wrong information. They’re lazy here!!

Great experience! Thomas was extremely knowledgeable and got my problem fixed in 45 minutes. This is after I spent over 3 hours on the phone with T Mobile and Apple the night before and got nothing accomplished. Thank you so much!

Went on Saturday and was impressed by the experience and knowledge of the assistant manager, Kail, and the manager, Todd. If you need help adding a phone line or upgrading you phone, you will be in good hands at this location.

an excellent store experience! they answered all my questions and helped me pick out the right phone. it was definitely worth the drive because I had an experience like no other. go here if you want to be treated right and get the best deals out there!