sypdirect.net

Southern Yellow Pine Direct Reviews

Excellent rating
5.0
25 reviews Verified
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Reviews ( 25 ) 5.0

t oliver peabody
t oliver peabody
2023.04.26
I had a positive experience ordering online and having my floor delivered from their shop to my place in NY. Great communication from my first general inquiry to getting samples sent and finally placing an order for delivery. I am happy with the quality of the SYP floor. They were very patient with my numerous questions and always gave me a super fast response. I really liked dealing with them a lot. I completely recommend! A++
Reply from Southern Yellow Pine Direct 2023.04.26
Thanks W., it was an absolute pleasure doing business with you. And, we cannot wait for the pictures.
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Parker Bomar
Parker Bomar
2023.04.12
Really great to work with. They got my wood to me very quickly, showed me exactly what I would be getting, and chatted finishing with me so I could get the look I was going for. Great business
Reply from Southern Yellow Pine Direct 2023.04.13
Parker that is gorgeous. I forget how classic the classics are, thanks for reminding me.
Eric Van Beuren
Eric Van Beuren
2022.12.29
Jason and Heather are wonderful to work with. They are very knowledgeable of South Yellow Pine. I would highly recommend them to anyone. Thank you!
Jessica H.
Jessica H.
2022.11.20
I can’t say enough amazing things about not only this flooring but the company and customer service also! From start to finish they answered every question I had, and did so with enthusiasm and smiles. We’re DIY folks and this flooring was foolproof AND affordable. It was easy to install and looks better than I could have even imagined. Our friends ask about it every time they’re over and I can’t stop referring people to ******* and *****. 10/10 and gold stars all around!
Charlotte Howard
Charlotte Howard
2022.11.17
The best floor perching experience! Thanks SYP
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Steve Dzubak
Steve Dzubak
2021.05.14
I ordered flooring through Southern Yellow Pine Direct. Heather is fantastic to work with. She answered all my questions, of which I had many. She matched my existing flooring through pictures and when the flooring arrived it was the exact same grain and pattern as my existing. She kept me updated throughout the entire process. Flooring arrived on time and in great condition after shipping half way across the country. I ordered different lengths to meet my project needs and everything was exactly as ordered. I would highly recommend and would use them again. I was very impressed.
Reply from Southern Yellow Pine Direct 2022.09.26
Thank you Steve!
Rick Rash
Rick Rash
2020.10.12
Good service and great prices!
Reply from Southern Yellow Pine Direct 2022.09.26
Amen!
Manette Metcalf
Manette Metcalf
2020.08.02
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We searched for years to find a quality heart pine, wide plank flooring that would complement our existing 20 year old pine flooring in our custom log home. SYP Direct exceeded our expectations, and fully met our needs. The beauty, quality, and milling of their heart pine is excellent. Shipping the milled flooring to California was less expensive, and better quality, than product that we could obtain locally. Although we put this flooring in our personal home, we have been in the construction business for over 30 years. The quality of customer service is excellent, and Heather and Jason were very helpful throughout the process. We were kept informed every step of the way from purchase to delivery. We highly recommend SYP Direct to both homeowners and contractors.
Reply from Southern Yellow Pine Direct 2022.09.26
Thanks Manette, it was our pleasure.
Manette Metcalf
Manette Metcalf
2020.08.02
We searched for years to find a quality heart pine, wide plank flooring that would complement our existing 20 year old pine flooring in our custom log home. SYP Direct exceeded our expectations, and fully met our needs. The beauty, quality, and milling of their heart pine is excellent. Shipping the milled flooring to California was less expensive, and better quality, than product that we could obtain locally. Although we put this flooring in our personal home, we have been in the construction business for over 30 years. The quality of customer service is excellent, and ******* and ***** were very helpful throughout the process. We were kept informed every step of the way from purchase to delivery. We highly recommend SYP Direct to both homeowners and contractors.
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Gordon Gregory
Gordon Gregory
2020.07.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Ive done multiple orders with SYP Direct and have had fantastic service! Heather does a great job of getting you the exact flooring you need at a great price. If you try to get your flooring from the same place you get your 2x4s you will waste a lot of time and money. Youll also end up with a subpar product at a high price. If you need pine flooring, call these guys first! I will definitely be using them again for future projects.
Reply from Southern Yellow Pine Direct 2022.09.26
Heather does do a great job! Amazing customer service.
Jason S. Canon
Jason S. Canon
2020.07.09
So impressed with Heather and Jason. They were responsive and attentive and gave me so much helpful info. I can't recommend them highly enough!
Reply from Southern Yellow Pine Direct 2022.09.26
Thank you Jason!
Andrew Lashley
Andrew Lashley
2020.07.08
Positive
Punctuality
Quality
Responsiveness
Value
Heather was amazing introducing and explaining the products we love our new Heart Pine for and if ever get the chance will buy again from Southern yellow Pine direct
Reply from Southern Yellow Pine Direct 2022.09.26
Heather seems to be the theme in our reviews!
Jim Ernst
Jim Ernst
2020.06.03
First, I would give Heather and Jason 100 stars if the system allowed me. I just went through a horrible experience with a bank [whose name rhymes with 'Rumpus'] and these two are the diametrically opposed duo to bad service. These are the kind of people who would come and help you change a tire at 3 a.m. I have never met them, but consider them better friends than 95% of the people I know. Great service, this is the second time I've used them, and their product is simply first rate and so much better looking than the plastic looking stuff most use. Hint: I used three or four kinds of Minwax stains, and prestain and polyurethane the boards before installati8on. They have a warm honey look to them, but each with a slight color variation. Once installed, I put down another layer of polyurethane. Buy from these people. They are teriffic. Thank you.
Reply from Southern Yellow Pine Direct 2022.09.26
Thanks for the great pics too!
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Gilbert Newbury
Gilbert Newbury
2020.05.06
I installed and finished an AL Longleaf #2 Knotty Pine floor as part of a remodel/restoration of a small lake cottage.   Real wood floors move with changes in moisture and you need good wood and good installation for best results.  This project, on paper, should have been a real challenge:  the floor is about 25 feet from the water’s edge so there is plenty of humidity in the summer, in the winter the temperatures can plunge well below zero and cold air is dry air!, and the floor is over a crawl space.  So lots of moisture change in this location.  I went with a historical look using antique ‘hand-cut’ nails face-nailed in counter-sunk holes.  I then finished with a hand-rubbed oil finish.  The results are stunning!  We receive many compliments from visitors and craftsmen alike.  And the floor is as flat and stable as the day(s) I installed it 3 years ago.  Very happy with how it turned out and would use this product again in a heartbeat. Some installation points that worked well.   I encapsulated the crawl space and run a dehumidifier down there in the summer only to control humidity under the floor.  In a house with a basement and year-round heat and air, this would not be an issue.  Arrange construction schedules to allow time for the wood to acclimate inside the house before installing, and allow enough time for good work.  Not a job to be rushed. I laid a center board with a double groove and splines down the middle of the floor and built out each direction from there.  This cuts global dimensional changes in half.  And I left a gap around the edge of the room(s) and covered with molding so all dimensional changes are hidden.  The historic nails have an amazing old-school look and really anchor well but are quite labor intensive.  One change I would make in hindsight:  order even more extra wood than ’normal’ as I liked the wood so much I used it in many other areas besides the floor.
Reply from Southern Yellow Pine Direct 2022.09.26
Thank you Gil
Sami Owens
Sami Owens
2020.04.17
Reply from Southern Yellow Pine Direct 2022.09.26
Sami- thanks again!
Frank Gabbianelli
Frank Gabbianelli
2020.02.17
Absolutely the best without a doubt experience I have had purchasing lumber. The product was flawless ,shipping went off smooth, no damage or loss and last but certainly not least the folks at Southern Yellow Pine Direct were magnificent. Customer service is not their middle name is it their only name. I cannot say enough on how pleased and happy especially in the fact I that I have made new friends and will treasure this relationship for many years to come. One more thing I forgot to mention I live in Northern Maine so it was no easy task to accomplish the above, so if you are looking for a supplier of southern yellow pine look no further than Southern Yellow Pine Direct.
Reply from Southern Yellow Pine Direct 2022.09.26
Wow. Thank you.
Donna Patrick
Donna Patrick
2019.11.15
Heather and Jason at SYP Direct are great to deal with. They know their products and work tirelessly to make sure you get the best wood for your needs. I strongly recommend you contact them for your pine floors. You will not be disappointed.
Reply from Southern Yellow Pine Direct 2022.09.26
Thank you Donna
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christi hughes
christi hughes
2019.08.05
I can't say enough positive things about my experience with SYP! I contacted SYP to get pricing information July 2018 for a home my family was interested in. At that time we were doing research! After Heather emailed back, on a weekend! I was hooked! I knew God, had placed them in my life for a reason. I read about the company as well as their business motto. Other companies in the industry really didnt want to give me the time of day! Heather, took the time to educate my husband and I. She knew we were going to be doing this ourselves. We gained alot of valuable knowledge from her. She also knew we were on a budget. Heather stayed in contact with us for months. We finally WON the big on our house and Heather, was there to help get our floors to us. Shipping had gone up, not her fault! We ended up picking our floors up! Heather organized the whole order to be ready for us. We ordered 8" × 12' knotty pine. Hand scrapped the floors. And used Conditioner, Shellac, and wax. Our floors are as beautiful as I dreamed! What I love is that I can say they are grown in the US!
Reply from Southern Yellow Pine Direct 2022.09.27
It was our pleasure and thank you so much for the pics
R Steve Fletcher
R Steve Fletcher
2019.07.30
While searching for pine flooring for my home flooring project, I discovered the SYP Direct web site. I gave them a call and talked to Jason. He was very helpful explaining options and installation techniques. I decided on the new heart pine for the first phase of my project and then several months later I purchased the CHP to complete the second phase of the project. Heather was my contact for purchasing and shipping. She handled all the details and had the flooring shipped to a freight center near me. Both transactions were a breeze. I received the flooring timely and as described by Heather. During the purchasing and shipping process Heather kept me updated on the progress. I’m super happy with the entire process and absolutely love my new floors. Thanks Jason and Heather!
Reply from Southern Yellow Pine Direct 2022.09.27
Steve, we love the pictures! Thanks
Jan Pesavento
Jan Pesavento
2019.07.29
Initially we were worried about ordering something from the internet sight unseen. However, Heather was wonderful to work with and we were highly satisfied with the product. We will definitely order again if the need arises.
Reply from Southern Yellow Pine Direct 2022.09.27
Again, Heather is the key! She is still here:)