I have a Eureka Forbes Robo vac,and I encountered a problem with that machine. It suddenly stops after working for a while. Even though I contacted the service people, I had a very bad experience from them.Finally I got details of Sure fix from google and contacted them.They solved the problem quickly on a reasonable rate.Very good service,hassle free pick up drop.Thank you sure fix
Recently my Realme Robo cleaner didn’t work. I contacted Surefix. They arranged the pick up, explained the problem, repaired and they dropped it back with in a few days. I am very much satisfied. One thing I have to appreciate is their fairness and humbleness in handling their customers. Keep up the good work.
The Robo I am having is Robo 360 S7 which is three years old. It was having problem of running for 2 minutes and stopped. The device did not return automatically to charging base.The message I got was that the Edge of the device is stuck.
After informing Surefix at Bangalore, they arranged to collect the robo from my house in Chennai by courier.
After my confirming and accepting the estimate, the problem in the robo is rectified and returned by Surefix by courier to me.
The entire process took just a week. Now the robo is functioning normal. Excellent way to solve problem irrespective of the distance .
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Am happy to say that surefix techsupport has done superb job by reparing my Viome se Robotic Vaccum Cleaner , which was giving an error "radar sensor" which was not completing the task, I thanks to surefix for the valuable support...
Even Surefix supports long distance , where we need to send our valuable device to there repair center at Bangalore surefix robotic vaccum service center.
Thanks again to surefix for the support .
Prakash
Hyderabad
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We had a problem with our Viomi SW robot. It had stopped functioning. So we called Surefix. After a quick check, he arranged for a courier to pickup the robot from Chennai and deliver it to him in Bangalore. He then diagnosed the problem and gave us a quote for the resolution. Upon our agreement, he fixed it and sent us a video of the fixed robot. Once we paid, he couriered it back to us.
In all, it was a smooth process and a great experience. We would recommend him without a doubt.
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This place is a scam. Please stay away from using this. They don’t have proper office or store. There is not even a proper name board saying about this place. I have just come from visiting this place which is in an apartment. The guy you speak with on phone is someone and when you visit the place there are a couple Muslim guys ready to grab the machine and they are not knowledgeable about anything pertaining to the machine. This is not authenticated, they refuse to even look at the machine. The number is Andhra Pradesh number, you speak with someone and you meet someone in that apartment. Really scary business and are a bunch of cheats trying grab the machine and probably disappear. There was nothing professional in their approach or behavior.
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