Verified Company
Positive approach : with correct questions and solutions been offered.
Reply from SuperFOIL Insulation
2025.11.21
Thank you for your positive feedback, Jim. We're glad to hear you appreciated our approach and the solutions provided. Your input motivates us to continue delivering excellent service. We look forward to serving you again in the future!
Very impressed by the knowledge, service and support offered by the SuperFOIL team.
Very professional and helped solve some difficult detailing & specification problems
Reply from SuperFOIL Insulation
2025.11.20
Thank you for your fantastic feedback, Tom! We're thrilled to hear that our team's knowledge and professionalism made a positive impact on your experience. It's great to know we could help you with detailing and specification challenges. Your support means a lot to us!
Advertisement
As someone who formerly did a bit of marketing on the side of my regular job as an engineer, I have to say that I am impressed by the Superfoil determination to follow a prospect through to a successful conclusion. The samples provided were very helpful in enabling me to understand the suitability of the various products for my project.
The delivered materials (SF19++) were exactly as described/expected and I was able to install them myself without difficulty. I was particularly impressed by the robustness of the outer casing of the insulation. This also meant that cutting the insulation needed a very sharp pair of scissors!
If I have a criticism at all, it would be that the layers are connected only at the edges of the rolls, so care was need to prevent the layers becoming displaced, but I appreciate that quilting the material would impair its thermal properties. For my project (which has a lot of framing to work round), I might have been better buying the 1.2 metre-wide rolls, rather than 1.5m.
Reply from SuperFOIL Insulation
2025.10.22
Thank you for sharing your detailed review, David. We're glad to hear that you were impressed with the determination of our team and found the samples helpful for your project. It's great to know that the delivered materials met your expectations and that you found them easy to install. Your feedback regarding the connection of the layers is appreciated and we hope your insulation project turns out well!
Great product and the samples look amazing, just a bit too expensive for the garage conversion I have in mind. Would be ideal for the house though. š
Reply from SuperFOIL Insulation
2025.10.20
Thank you for your positive feedback! We're glad to hear you love our product and the samples. We understand that pricing can be a concern for certain projects, and we appreciate your interest. If you have any further questions or need assistance, feel free to reach out.
So far - so good. More reviews after I get the technical information
Reply from SuperFOIL Insulation
2025.10.16
Thank you for your positive feedback, Raymond! We're glad to hear that you're satisfied so far. We look forward to providing you with the technical information you need. Please donāt hesitate to reach out with any questions or concerns.
Advertisement
I received the sample pack, and the stuff looked interesting, but I couldnāt find what it costs; have to contact/be contacted by, and āapproved contractor in my areaā - I just wanted to see online the prices, so I could judge there & them whether to take my interest any further. As I couldnāt get that info I gave up and went to the usual sites, Jewson/B&Q/etc and picked a rival product. Pity as it had piqued my interest.
Reply from SuperFOIL Insulation
2025.10.16
Thank you for your feedback, Calum. We apologize for the inconvenience you experienced in accessing pricing information. Our intent is to connect customers with approved contractors to ensure quality service, but we understand that easy access to pricing is important. We are continually working on improving our online information. We appreciate your interest and hope you'll consider us again in the future.
Updated me regards trades persons to complete a job. Do be re -contacted in the new year. Good advice given.
Reply from SuperFOIL Insulation
2025.10.14
Thank you for your positive feedback, Richard! We're glad to hear that you found our updates and advice helpful. We look forward to reconnecting with you in the new year to assist with your project further. Your satisfaction is our priority.
Thank you for you help and guidance.
Especially for getting back to me with the technical information required.
Reply from SuperFOIL Insulation
2025.10.07
We appreciate your positive feedback, Raj! It's great to hear that our team was able to assist you effectively and provide the technical information you needed. Your satisfaction is our priority, and we're here to help whenever you need us. Thank you for choosing our services!
Was so impressed with the volume and quality of products and work carried out by Lloyd and Kenny. They woke like trojans from 08.30-21.00 stopping only for three short breaks. Explained each time they stopped where they'd got to and what the next stage was. Bagged up all the old insulation there was, and left everything neat and tidy.
Having had a new roof the year before, but not able to afford it being insulated, you could immediately feel a difference in the temperature once it was done.
Price was very fair and I received samples before they came to quote. 17 days from quoting to the work being completed, and work done on a Sunday too!
Highly recommend the product, company and team. Have passed their details on to my roofer too, who's keen to recommend and use them too.
Win, win in every aspect. Thanks guys š¤
Reply from SuperFOIL Insulation
2025.10.06
Thank you so much for your amazing review, Meg! We're thrilled to hear that Lloyd and Kenny provided top-notch service and that you noticed an immediate difference in your home's temperature. We take pride in our team's hard work and commitment to leaving everything clean and tidy. It's wonderful to know you found our pricing fair and appreciated the quick turnaround from quoting to completion. Your recommendation means a lot to us!
Advertisement
Great products with information and guidance available to the diy'er. I especially liked the sample box that was available free. It was really useful to help understand the information that was supplied.
Reply from SuperFOIL Insulation
2025.10.01
We're thrilled to hear that you found our products and guidance helpful for your DIY projects! It's great to know the sample box was useful in understanding the information provided. We appreciate your feedback and support. Thank you for choosing us!
Reply from SuperFOIL Insulation
2025.09.30
Thank you for your wonderful feedback, Dr. Turner! Weāre thrilled to hear that you had a positive experience with us. Your support motivates our team to continue providing the best service possible. We look forward to serving you again soon.
Delighted with the information pack delivered and access to the website which is really informative. Great help for future projects
Reply from SuperFOIL Insulation
2025.09.24
Thank you for your positive feedback, John. We're thrilled to hear that you found the information pack and website helpful for your future projects. Your satisfaction is our top priority, and we look forward to assisting you further.
Advertisement
The fitter came early and got stuck in he was clean and efficient the loft soon looked great now fully inserlated all the wast taken away a really neat job.
Reply from SuperFOIL Insulation
2025.09.20
Thank you for your positive feedback, David! We're thrilled to hear that you were satisfied with our fitter's work and that your loft looks great now. We pride ourselves on cleanliness and efficiency, and it's wonderful to know that we met your expectations. Your satisfaction is our priority, and we appreciate your support!
Five star service all the way. Requested sample pack which arrived a few days thereafter. Excellent presentation of sample box very professional relects the standard and image of the company. Telephoned Paige very knowledgeable and easily pointed me in the right direction ie SF40. arranged for a quote to be sent to me with builders merchants details etc. Would I recommend? hell yeah - very professional
Reply from SuperFOIL Insulation
2025.09.18
Thank you so much for your wonderful feedback! We are thrilled to hear that you were pleased with the sample pack and the service provided by Paige. Our team strives for professionalism and it's fantastic to know that it made a positive impression. We truly appreciate your recommendation and look forward to assisting you again in the future!
constantly sending crapy via emails despite removing myself from their list several times
Reply from SuperFOIL Insulation
2025.09.17
We apologize for the inconvenience caused by the unwanted emails. We take these concerns seriously and are working to resolve the issue as quickly as possible. Please know that your feedback is important, and we are committed to improving our communication practices. Thank you for bringing this to our attention.
Advertisement