We appreciate your feedback, even though it was a 3-star review. We're constantly striving to provide better experiences for our customers, and your input helps us in that process. Thank you, Edward!
I cannot say enough great things about Jennifer in the training department. She was absolutely amazing with my puppy and genuinely celebrated his successes and growth along with us. I recently had a horrible experience with another training facility closer to home and would gladly make the trip across town to work with someone who actually cares about our dogs. Will be signing up for the next round of classes soon!
We appreciate your honest rating and feedback, Angela Gunder, even though it was a low-star review. We're sorry to hear that your experience wasn't as satisfactory as we would have hoped. Your input is important to us!
Get the vital care! First visit, a rep offered it and explained the benefits and it’s saved me so much money as I’ve gotten into aquariums.
Alec is the fish guy! Ask for him! Great experiences and they don’t always have everything but I’d still highly recommend.
Thank you for the positive review, Jennifer Benages! We appreciate your support and are glad to know you had a positive experience with us.
Curbside pick up employees don’t pay attention when customers are there to pick up orders. Had to go in after waiting 20 minutes. Was told I should have called. App has a check in feature and does not say to call. Employees should pay attention. Store was not busy.
Hi Rachel. We regret that our store partner's attentiveness fell short of your expectations. We value your feedback and will use it constructively to enhance our training programs and ensure our team provides exceptional service. Thank you!
Hi Sydney. Thank you for taking the time to leave a 2-star review. We value your feedback and apologize if we didn't meet your expectations. If there's anything specific we can do to improve, please let us know.