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Reviews (449)
O H
2023-09-25
Hi. O H. We appreciate your excellent review! Thank you, and we hope to see you again soon!
Edward McConnell
2023-09-20
The store wasn’t properly staffed.
There were boxes of items that needed to be stocked!
We appreciate your feedback, even though it was a 3-star review. We're constantly striving to provide better experiences for our customers, and your input helps us in that process. Thank you, Edward!
Victoria Wilkins
2023-09-12
I cannot say enough great things about Jennifer in the training department. She was absolutely amazing with my puppy and genuinely celebrated his successes and growth along with us. I recently had a horrible experience with another training facility closer to home and would gladly make the trip across town to work with someone who actually cares about our dogs. Will be signing up for the next round of classes soon!
Hi Victoria. We're delighted to hear that you had a 5-star experience! Thank you for choosing us and we hope to see you again soon!
Angela Gunder
2023-08-24
We appreciate your honest rating and feedback, Angela Gunder, even though it was a low-star review. We're sorry to hear that your experience wasn't as satisfactory as we would have hoped. Your input is important to us!
Jeremy Mitchell
2023-08-23
Get the vital care! First visit, a rep offered it and explained the benefits and it’s saved me so much money as I’ve gotten into aquariums.
Alec is the fish guy! Ask for him! Great experiences and they don’t always have everything but I’d still highly recommend.
Hi Jeremy. Thanks for sharing your rating with us and the community, we really appreciate it! Thanks again for the recommendation, and have an amazing day!
Mary Petruzzi
2023-08-18
Hi Mary Petruzzi. We're thrilled to see that you gave us a high-paw rating! Your support means a lot to us, and we're glad we could provide you with a positive experience!
Ida McGraw
2023-08-15
Thank you for the review, Ida Mcgraw, we're grateful to have met your expectations!
Jennifer Benages
2023-08-14
Thank you for the positive review, Jennifer Benages! We appreciate your support and are glad to know you had a positive experience with us.
Rachel Zachary
2023-07-23
Curbside pick up employees don’t pay attention when customers are there to pick up orders. Had to go in after waiting 20 minutes. Was told I should have called. App has a check in feature and does not say to call. Employees should pay attention. Store was not busy.
Hi Rachel. We regret that our store partner's attentiveness fell short of your expectations. We value your feedback and will use it constructively to enhance our training programs and ensure our team provides exceptional service. Thank you!
Dylan St. Clair
2023-07-22
Hi. Dylan St. Clair. We appreciate your excellent review! Thank you, and we hope to see you again soon!
Pamela Richardson
2023-07-20
Staff are always friendly and store is always spotless and organized.
Hi Pamela. Your 5-star review is greatly appreciated. Thank you for taking the time to share your positive experience!
Izzy2k
2023-07-10
Hi Izzy2k. We're thrilled to see that you gave us a high-paw rating! Your support means a lot to us, and we're glad we could provide you with a positive experience!
Byron W
2023-07-09
Thank you for taking the time to leave a high-star review, Byron W, your feedback is valuable to us!
Tori Talks
2023-06-21
Hi Tori Talks. We appreciate your 3-star review. We're always looking for ways to enhance our service, and your input is valuable to us. We hope to see you again soon!
Sydney S
2023-06-12
Hi Sydney. Thank you for taking the time to leave a 2-star review. We value your feedback and apologize if we didn't meet your expectations. If there's anything specific we can do to improve, please let us know.
Cheryl Stone
2023-04-28
They get my Brooklyn right every time
ashley rascoe
2023-04-21
Erin Ingram
2023-03-27
Matt Frankel
2023-03-25
Twan griff.
2023-03-11
luvit