Petco Reviews

This is the best Petco by far in the Indy area! I am a 70 year old disabled woman with a bunch of rescues, one of which is a whopping 103lbs. The staff (Caleb, Jeanna and their manager Mindy) went out of their way to help me get my lab/gsd mix in and out of his grooming appointment, helped me get a better collar to prevent him from dragging me as he was, put on the collar and walked him to my van for me. And the grooming staff was spectacular (Danny and Talia)! My two dogs got the best haircuts and grooming services ever!! They have such a helpful and attentive staff in every way possible at this Petco. I will only go to this Petco at 10025 N. Michigan Rd. in Carmel from now on!!!

Excellent customer service and helpful advice

I went here to buy stuff for my newly adopted cat (Turducken) and Lyndsey was an amazing help!!! So knowledgeable and friendly!! Will probably come here in the future for whatever I need. :))

Staff here are always great and knowledgeable. Will continually be back for pet things I need!

As a first time pet owner of this cute boy my sales associate Lindsey help me find the right food and items for this cute boy his name is Zennie

Always friendly service. experience is always pleasant.

Booked a appointment for grooming on March 29 @1pm. Complete waste of time, just as I was leaving the young lady at the counter started checking for matting at my dog's hair, I casually mentioned that the only thing she had was a small knot behind the ear. Without even taking a look at she said that she could not wash my dog. This was not extensive, it was a small 1/4 inch knot far from my dog's skin. To add insult to injury she starting saying nonsense of how that could affect circulation and cause pain...a complete disgrace, I will not go there again nor give Petco my business again.

Everyone did a great job on my Batty thank you.

Had our poodle bathed & groomed. They did a great job.

When I entered store #01648, Zach asked if there was anything specific I was looking for that he could help me with. I couldn’t remember the name of the wet cat food I’d gotten several months ago, but when I described the label he knew exactly which one I wanted and took me right to it. I was very impressed with him and so appreciative of his help. 😊

Kind of a generally disheveled feeling place. It just seems understaffed but I'm sure sales aren't great since online stores are taking over their business. The workers are very friendly and my daughters like the in person shopping experience better so we still go here.

Jennifer our trainer was very kind and a great teacher. She was patient with our 3 daughters as they learn as well and you could see her love for dogs. We enjoyed the whole experience!