Categories Home & Garden Furniture Stores JOANN Fabric and Crafts
JOANN Fabric and Crafts

stores.joann.com/in/greenwood/2030

JOANN Fabric and Crafts Reviews

GOOD rating
4.4
1168 reviews Verified
JOANN Fabric and Crafts
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Reviews ( 1168 ) 4.4

Charli
Charli
2025.04.19
Fred Soward
Fred Soward
2025.04.05
Kathy Forgeng
Kathy Forgeng
2025.03.13
Knowable staff and friendly people
V J
V J
2025.03.02
Patricia Hagerty
Patricia Hagerty
2025.03.02
The store only has one cashier . I have been waiting in line for over an hour
Sara Hensley
Sara Hensley
2025.01.30
Don Hancock
Don Hancock
2025.01.27
So I walk into this store to buy fabric. They tell me sport the cutting counter is closed. Said no problem I'll buy the whole roll don't care about cost. So I grab roll and take it to counter to pay. Guy tells me it needs a ticket to measure it. Said you got a tape let's measure it. He calls back to lady she don't answer the call. So I walk back and ask her if she could measure it so I can buy it. She states cutting counter is closed. I said I don't need it cut I just want to buy the whole roll. Granit it's 10 times the amount I need but needed to finish a project. She then states sorry sir they measure at that counter. I said surely you know how to read a tape measure and if not I'm a licensed general contractor and can help you if not. Sorry sir you will have to come back tomorrow. All I can say is wow. It's in the name of the store "Joanne Fabrics" yet you can't buy the fabric lol. What happened to the good old days where people actually knew how to do their jobs and capable of doing more then stock or sit on their phones. I bet Joanne is rolling over in her grave right now lol
Debbie Hines
Debbie Hines
2024.11.29
I had made an online purchase. I had my email showing that I had made the purchase. When I picked up my items, there was no receipt attached to it. I Went to take them back due to circumstances, and I had my picture of my bank draft and a picture of the text message showing that I had purchased the products there. The young kid that waited on me said he was going to put it back on the store credit because I didn’t have a receipt. I said I have the text message here showing that I purchased here. I also have my bank draft showing that I purchased and it comes back to the same amount. He got extremely upset gave me my cash back after me arguing with him and slammed the door to the register shut , which was obvious he was mad. It is not acceptable behavior to treat customers that way. I was taught the customer is always right. They really need to train your employees to be a little more public friendly.
Jessi
Jessi
2024.11.29
The staff are always super friendly!
Eileen Jennings
Eileen Jennings
2024.11.27
The store is on the messier side, but the workers are really nice.
Voz Anderson
Voz Anderson
2024.11.26
We need to take a 50yd spool out of a box to measure it before selling it to you. For "inventory" purposes.
Rebekah Shirley
Rebekah Shirley
2024.11.12
Joanne fabric is still a good place to get sewing supplies and notions.
Jessica Francq
Jessica Francq
2024.10.10
It's hit or miss if you get a polite and civil employee. There's always an issue with dirty floors around the cutting counter and registers and stack outs in the walkways that don't leave enough room to walk by with a cart. The front entryway is filthy. It's a shame that this is what fabric and craft stores have come to. When going into a store that is supposed to "inspire" your hobby or passion it should do that and the company that owns them should support that. Still the same. Have had better experiences in the past. Tonight some employees polite, but the woman that cut my fabric was complaining and cut my fabric crooked. You can tell the company is in a bad way, but it starts at the top and works it's way down.
Jo Ann Weber
Jo Ann Weber
2024.09.20
Love this place! Always has everything I need or want to do w/sewing & crafts. Thank you JoAnn's!
Andrew Bilbrey
Andrew Bilbrey
2024.09.19
I can't speak on customer service, but the store is an absolute mess. It is hard to shop anything because it's all scattered everywhere. Not impressed but hopefully they get everything under control soon.
CHRIS S
CHRIS S
2024.08.30
Cashier Javi is awesome.
Candice Schneider
Candice Schneider
2024.07.22
Mr Singh
Mr Singh
2024.07.02
Patty Foley
Patty Foley
2024.04.21
I went in today to get some serger thread and some crochet yarn. I have the joeanne app. The yarn wasn't on sale, so I expected to be able to use the 40% off coupon. There was also an additional $5 off of $50. Both coupons were scanned, but when I got out to the car no adjustment showed on the receipt. Stock in store for what I was looking for was low, and the cashier admitted it was her second day on the job. When I realized they ignored my coupons, they got all of it back. It would have been simpler just to give me the $11. Instead they get zero, plus the transaction costs they incurred with their vendor.
Ruperto Baltazar
Ruperto Baltazar
2024.03.02