Verified Company
This hotel has become like a second home to me - I have stayed here for many months at a time often and absolutely nothing to fault. The staff, in particular David, Simone, Jamie and Sinead are fantastic - helping with whatever you may need, at absolutely whatever time required. There is no ask too big for the team which is fantastic to see, and makes guests feel very welcome. I personally would not like to reside anywhere else when I am up in Manchester. Rooms are great, with convenience of having own kitchen/lounge area. Overall, a great place to stay with great staff. Nothing to fault.
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Overseas travellers, please Be super careful and check your card bills: booked on official site for a long stay 25% discount, system did not keep that on record and charged my credit card 225 pounds extra after check out. Staycity stated “system error” and refunded the amount five days after contacting but due to currency rate flows I still lost 4 pounds during the process.
Reaction of Staycity ? Sorry, not sorry. Got into trouble for their fault and They refused to compensate, stating they already gave me a discount for extended stay (thank L you). So they probably mean i sort of asked for it for staying with them.
Lift never worked well, esp weekends. Although there are two lifts, only one is taking guests at a time. 80% guests and staff wear no masks. And their are rude people staring at your for wearing one. If you like taking stairs
up to your 5th floor apartment in your high heels and groceries in hand, be my guest.
未試過住集團酒店咁樣亂計錢，入住前後要小心查賬，checkout 張單貴過訂房價，唔聲唔聲碌咗我張卡225鎊，通知酒店退款之後等咗5個工作天，蝕咗幾十蚊滙價差價，頂！長住一定要計清楚先好離開，否則佢系統會以張單為準收錢，唔會理你book房價。
間房ok，設備齊全，位置優越，但管理真係太差。基本上同二星客棧差唔多。
Overseas travellers, please Be super careful and check your card bills: booked on official site for a long stay 25% discount, system did not keep that on record and charged my credit card 225 pounds rate difference after check out. Staycity stated “system error” and refunded the amount five days after contacting but due to currency rate flows I still lost 4 pounds during the process. Got into trouble for no reason and No one is going to pay me back.
人生未試過住集團酒店咁樣亂計錢，入住前後要小心查賬，我checkout 張單貴過訂房價225鎊，唔聲唔聲碌你卡，退款之後都蝕咗幾十蚊滙價，頂！長住一定要計清楚先好離開，否則佢系統會以張單為準收錢。
間房ok，設備齊全，位置優越，但管理真係太隨便。
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Can’t fault these apartments. The hotel type experience you get combined with the space of an apartment is fantastic. Centrally located with an on sight car park was brilliant. My only complaint, and it’s not really the hotels fault was the walk from there down Piccadilly to the city center was pretty grim. Not nice, especially with young kids.
Stay here every year for a city break.
Superb location right above the train station.
There is a supermarket underneath and so there is no need to pay for breakfast in the hotel.
The family rooms are spacious and quiet. There seem to be a lot fewer yobs bellowing in the corridors in the early hours compared to other hotel chains.
The staff have always been excellent and accommodating. I have received free upgrades or room moves twice when there were issues (like a broken window!)
Took a star off because the last time I went the bathwater was too cold on full heat and the shower was too hot on the lowest heat setting.
Nice place only reason I have given 2 stars is there is a serious parking issue. I paid for parking in advance then find out there are not spaces to park. 2am in the morning I have to go look for parking. They said at reception they had a corporate event and parking was over booked, however I stayed there nights and the same problem happened again no parking. I guess they don't care about customer service as they don't have retuning customers.
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